Sales Enablement Specialist

• Manage a dedicated customer portfolio and act as the primary contact for sales escalations
• Build and maintain strong relationships with customers and internal teams
• Handle internal sales processes and respond to customer requests (e.g., samples, documentation, surveys)
• Resolve escalated issues such as supply disruptions, product returns, and pricing disputes
• Analyze data to support sales strategies and generate actionable insights
• Collaborate with Customer Service, Supply Chain, and Receivables to meet customer needs
• Lead or support initiatives to automate workflows and improve communication
• Provide first-level support for CRM and pricing tools (e.g., Salesforce)
• Represent the Sales function during audits and internal assessments
• Job location is Bengaluru

Skills and Qualifications

• Bachelor/Master of Engineering degree (in Chemical, Mechanical, Civil, Electrical, Production/Industrial, Electrical & Electronics, Petroleum, Plastic are preferred) and score 70% and above (equivalent CGPA).
• Minimum 3 years to maximum 9 years of relevant experience required
• Excellent communication and problem-solving abilities
• Responsible for managing sales operations or coordinating inside sales efforts
• Strong prioritization skills in fast-paced, dynamic environments
• Ability to build rapport quickly and engage with diverse stakeholders
• Confident in decision-making and navigating ambiguity
• Experience with CRM tools like Salesforce is a plus
• Exposure to external stakeholders and market dynamics
• Strong commercial acumen and negotiation potential
• Interest in leading process improvement and automation efforts
• Proactive and self-motivated with strong ownership of tasks

Preferred Qualifications

• Excellent communication and problem-solving abilities
• Strong prioritization skills in fast-paced, dynamic environments.
• Industries preferred are Chemical, Automobile, Petrochemical/plastic/rubber, Oil & Gas, Fertilizer/Pesticides/Agro Chemical, Engineering & Construction, Management Consulting.