Sales Development Specialist, CMTS

Sales Development Specialist

Main Responsibilities & Tasks

• Initiate and manage the full sales process, from lead generation to after-sales, in close alignment with Account Managers.
• Actively use

  SFDC

  to manage and document leads, opportunities, and all customer interactions, ensuring the CRM is always up to date.
• Analyze SFDC data for assigned customers to identify trends, generate customer insights, and track sales performance.
• Develop and achieve product targets with a clear focus on seeding and finding new opportunities at customer sites.
• Provide technical and commercial support to Account Managers and customers on relevant products and processes.
• Manage the short, mid, and long-term opportunity funnel and account portfolio to support product and market goals.
• Identify, implement, and execute appropriate action plans to develop the business for strategic products.

Qualifications

• Academic degree in

  life sciences or engineering

  . A higher level of education is beneficial.
• Proven

  field sales experience

  , preferably with a background in laboratory or process-based environments.
• Experience in selling capital instrumentation and/or selling consumables to clients is a plus.

Skills

• Hands-on knowledge and proactive usage of

  SFDC

  and other

  CRM tools

  .
• Relevant technical knowledge and extensive

  industry knowledge

  (e.g., Biotech, Pharma).
• Result-oriented and highly motivated.
• Capable of providing outstanding customer service.
• Excellent

  communication skills

  .
• The ability to manage complex issues using innovation and process.