Sales Development Representative

About Engati :

Engati is a leading AI-native customer experience platform that empowers businesses to connect with customers via intelligent, omnichannel automation. From WhatsApp and live chat to voice, web, and mobile apps, Engati enables scalable, personalized customer journeys with features like Gen-AI Assistants (e.g., eSenseGPT), DocuSense document parsing, multi-platform support, analytics dashboards, and seamless integration with CRMs and communication tools.

Role Overview :

As an SDR, you'll be the initial point of contact for potential clientsenergizing our sales pipeline

by initiating conversations, showcasing the value of Engati, and setting up qualified meetings for

our Account Executives. You'll play a foundational role in driving customer acquisition and

revenue growth.

Key Responsibilities :

• Prospect and identify potential clients across channels such as email, LinkedIn, and inbound web leads.
• Qualify leads and manage outreach cadence using cold emails, calls, and social messaging.
• Schedule meetings and demo appointments for Account Executives.
• Conduct research to understand a prospect's industry, challenges, and objectives.
• Track activities, inspect pipeline health, and update records in the CRM.
• Meet or exceed monthly/quarterly lead generation targets.
• Collaborate with marketing to fine-tune messaging and outreach strategies.
• Analyze pipeline performance metrics and suggest improvements to outreach strategies and qualification criteria.
• Support inbound lead handling, fielding preliminary inquiries and guiding prospects through initial qualification.
• Participate in industry events and webinarsrepresent Engati, generate leads, and strengthen brand presence.

Qualifications :

• 12 years of experience in sales development, lead generation, or outbound prospecting (SAAS, tech sales a plus).
• Excellent written and verbal communication skills.
• Comfort with CRM tools and sales automation software.
• Proactive, results-oriented mindset with strong curiosity and adaptability.
• Ability to quickly understand and communicate technical solutions in a conversational AI context .

Why Join Engati

• Be part of a fast-growing company that's revolutionizing customer engagement through AI-driven experiences.
• Collaborate with a passionate, distributed team grounded in clear, candid communication and high-impact work culture.
• Unlock significant learninginteracting with cutting-edge tech and diverse industries across global markets.

LOCATION

HSR Layout, Bangalore [Mandatory to work from office] .