We are looking for a passionate and driven Product Manager to join our team and contribute to building cutting-edge Conversational AI solutions. As a Product Manager, you will play a key role in understanding customer needs, defining product requirements, and delivering impactful features to enhance user experience. This role is ideal for someone with a keen interest in solving real-world problems using AI-driven technologies and who thrives in a collaborative, fast-paced environment. RESPONSIBILITIES: Identify common customer needs and assist in creating productised solutions. Conduct in-depth research through customer and non-customer interviews to understand business problems, user pain points, and behavioral patterns. Collaborate with customer-facing teams to identify pain points and determine solutions that can be productised. Develop detailed use cases, product requirement documents, design documents, agile user stories, and wireframes. Work closely with Development/Engineering teams to ensure timely delivery of features. Manage customer expectations by clearly communicating requirements and delivery timelines. KEY REQUIREMENTS: Experience: 1-2 years of experience in B2B product management, preferably with exposure to Conversational AI products. Data-driven: Strong analytical skills and the ability to leverage data for decision-making. Core Product Management Skills: Thorough understanding of product management roles and expectations. Cross-functional collaboration: Experience working closely with software and design teams to define, scope, and build features. Customer Engagement: Proven ability to work directly with business-facing teams/customers for requirements gathering, gap analysis, and solution implementation. Problem Solving: Creative problem-solving abilities and a strong focus on maximizing customer experience. Design Knowledge: Good understanding of usability and user interface design principles and tools. Communication Skills: Exceptional documentation, communication, and presentation skills. WHAT WE OFFER: A dynamic, fast-paced environment with opportunities to shape the future of Conversational AI. Collaborative culture with a focus on continuous learning and innovation. The chance to work with cutting-edge AI technologies and solve meaningful problems. Suppose you are passionate about delivering outstanding customer experiences and building innovative products, we’d love to hear from you!
We believe that delivering exceptional customer experiences begins with trust in our platform. Our mission is to Drive Revenue Growth across the Customer Experience funnel, and quality is at the heart of that promise. As a Senior QA Engineer, you won’t just “test” things — you’ll be a quality advocate , ensuring that what we ship delights customers, scales reliably, and sets new standards for excellence. You’ll help us build a future where automation, innovation, and continuous improvement drive customer success. How You’ll Make an Impact: Drive quality from day one by participating in planning, design, and requirement reviews. Implement shift-left QA by integrating testing early in the development cycle. Mentor junior QA members and elevate the quality mindset across teams. Own test strategy, automation pipelines, regression cycles, and release quality. Collaborate deeply with developers, designers, and PMS to ship fast and right. What You’ll Do: Design and maintain test cases across Web, Mobile, and API layers. Develop automation scripts using Selenium and Cypress. Create QA tooling (dashboards, scripts, utilities) that reduce manual effort and errors. Lead regression efforts and continuously optimise test cycles for speed and reliability. Collaborate with product, engineering, and design teams to deliver high-quality releases. Ensure consistent use of best practices and help evolve the QA playbook. What You’ll Bring: 3–4 years of experience in both manual and automated testing. Strong command of Selenium, Cypress, and API testing tools like Postman. Strong coding/debugging skills in Java or JavaScript. Exposure to QA tooling or internal utilities development. Solid understanding of web, mobile, and API test strategies. Agile mindset, team player, and a proactive attitude toward building scalable QA systems. Agile mindset with a passion for mentoring and continuous improvement. Bonus: Knowledge of AI Assistant platforms or SaaS-based product testing.
Were looking for a hands-on, execution-focused Marketing Associate who can thrive in a fast-paced AI SaaS environment. Youll play a crucial role in driving our GTM execution engine across digital channels, events, and lifecycle marketing. This is not a "just post on social" role - we need someone who can own outcomes, work cross-functionally, and think like a modern B2B marketer. Responsibilities : Own and execute key marketing programs across email, WhatsApp, webinars, social, co-marketing, and more. From campaign planning to execution and reporting. Manage event marketing - both digital and on-ground (webinars, Meta roundtables, industry events). Handle coordination, audience, promotion, and post-event actions. Drive content distribution - execute on our calendar across channels: LinkedIn, WhatsApp, Email. Own publishing and performance tracking. Ensure hygiene across tools and databases - clean up lists, segment users, ensure opt-ins are valid, and maintain delivery health across campaigns. Support referral, affiliate, and partner marketing programs, working with sales and alliances teams. Run campaign performance reports regularly. Be curious about whats working, and why. Collaborate closely with designers, writers, and web developers to ensure campaigns go out on time and look great. Stay plugged in to whats working in SaaS marketing, especially in AI, CX, and WhatsApp ecosystems. Requirements: Excellent communication skills - written, verbal, and especially in conveying clear briefs to internal teams and vendors. 0-2 years of experience. Prior experience in executing events, social media, or email/WhatsApp marketing is preferred. Data-driven mindset - youre comfortable looking at open rates, CTRs, webinar attendance rates, or reply rates and improving based on it. Ability to juggle multiple projects without dropping the ball. Comfortable using tools like LinkedIn, Mailchimp, WhatsApp Business API tools, Google Sheets, and more. Interest in learning marketing automation, segmentation, and customer lifecycle management. A strong sense of ownership - if somethings delayed, you follow up; if somethings off-brand, you raise it. Show more Show less
Key Responsibilities Edit engaging marketing videos, including product explainers, event highlights, and customer stories. Repurpose long-form videos into short-form reels, promos, and social snippets. Work with the content team to align videos with campaign goals and brand tone. Add high-quality motion graphics, animations, transitions, subtitles, and sound design. Maintain consistency with brand guidelines and visual identity. Manage media assets, project files, and version control efficiently. Stay updated on video trends, styles, and platform best practices (LinkedIn, YouTube, etc.) Deliver high-quality outputs under tight deadlines. Collaborate across product, sales, and marketing teams for internal and external videos. Requirements 24 years of experience in video editing (preferably in tech, SaaS, or startup environments). Proficiency in Adobe Premiere Pro, After Effects, Final Cut Pro (or similar tools). Experience with motion graphics, sound editing, and color grading. Strong storytelling, timing, and pacing instincts. Ability to translate complex concepts into simple and engaging visuals. A strong showreel or portfolio of past work (link required). Basic knowledge of YouTube optimization, aspect ratios, and export formats. Bonus: Experience in shooting or directing videos. What You&aposll Get Work at the heart of a fast-scaling AI company. Competitive salary + performance bonuses. Creative freedom and visibility on high-impact projects. Opportunity to shape the visual identity of a global tech brand. Collaborative, fast-paced, and idea-driven team culture. Show more Show less
DISCLAIMER: This position is open only for candidates in Mumbai. Applications from other locations will not be considered ABOUT US: peopleHum is a Human Capital Platform, built for the next decade, we're on a mission to transform "The Future of Work". The winner of the 2019 Global Codie award, used by organizations around the world. It is an intuitive, agile and integrated platform built for a complete multi- generational employee experience, from hiring to performance, engagement and HRMS, with the power of machine learning and automation. Find out more - https://www.peoplehum.com Job Overview: As a Performance Marketing Associate , you will assist in planning, executing, and optimizing digital campaigns across various channels. This is an excellent opportunity for a fresher with a basic understanding of digital marketing to gain hands-on experience in the SaaS industry. You ll work closely with the marketing team to drive customer acquisition, engagement, and retention. Key Responsibilities: Assist in planning and executing paid marketing campaigns across channels such as Google Ads, LinkedIn Ads, Meta Ads, etc. Support in monitoring and optimizing campaigns to achieve KPIs (click-through rate, conversion rate, ROI). Conduct keyword research and competitor analysis for ad targeting. Collaborate with the design and content team to create ad creatives and copy. Track and analyze campaign performance using tools like Google Analytics and marketing dashboards. Assist in preparing weekly and monthly performance reports. Stay updated with the latest trends and best practices in digital and performance marketing. Requirements: Graduate in any disciple, certification on Google Analytics and other direct marketing with marketing or linguistics and creative disciplines preferred Basic understanding of digital marketing concepts (SEO, SEM, PPC, social media ads). Familiarity with Google Ads, Facebook Ads Manager, or similar tools (coursework or certifications is a plus). Strong analytical and problem-solving skills. Good communication and teamwork abilities. Eagerness to learn and grow in a fast-paced SaaS environment. DISCLAIMER: This position is open only for candidates in Mumbai. Applications from other locations will not be considered
We are looking for a driven and detail-oriented Senior Program Manager to lead and execute high-impact customer implementations and internal development projects. You will work with fast-scaling, enterprise-grade customers to ensure projects are scoped, developed, and delivered with precision and quality. As a Program Manager, you will be the bridge between external stakeholders and internal product, customer solutioning teams. You will also play a key role in guiding our internal developer team sprints and contributing to better execution and delivery. Responsibilities: Lead end-to-end project delivery for enterprise customer implementations – from kick-off to go-live. Define and manage project scope, timelines, milestones, deliverables, and resource planning. Manage external stakeholders, ensuring clear communication and expectation setting throughout the engagement. Ensure thorough planning, scoping, development, testing, and quality assurance for each project milestone. Proactively identify and manage risks, scope changes, or blockers during project execution. Push back on scope creeps or additional asks from clients that are out of scope unless aligned with change requests or commercial terms. Collaborate with developers to plan and track internal project sprints aligned with product roadmap goals. Help convert product objectives into sprint deliverables and track progress across teams. Work closely with cross-functional teams (Product, Engineering, QA, and Customer Success) to ensure on-time and high-quality releases. Drive post-implementation reviews, retrospectives, and documentation for continuous improvement. Key Requirements: 2 - 4 years of experience in Program Management, Project Delivery, or related roles within SaaS or tech product environments. Proven experience managing large customer accounts and multiple project tracks simultaneously. Strong organizational and execution skills with a knack for juggling multiple priorities. Ability to manage and align internal teams while confidently interfacing with enterprise clients. Comfortable with Agile methodologies and sprint planning. PMP certification is necessary. Strong communication, negotiation, and stakeholder management skills. Ability to push back diplomatically on scope creep and manage delivery expectations. Detail-oriented with a passion for delivering quality results on time. Prior experience in working with developers and understanding tech/product delivery cycles is a strong plus. If you are passionate about delivering high-impact customer projects while contributing to product execution at scale — we’d love to hear from you. 📍 Location: HSR Layout, Bangalore - 560103 - Work from Office all 5 days a week
Design, build, and maintain n8n workflows to automate lead capture, routing, enrichment, scoring, and notifications. Call OpenAI APIs (chat/completions, embeddings) for classification, summarization, and copy generation; design prompts and guardrails. Integrate with Salesforce (REST/Bulk API) for Lead/Contact/Account upserts, deduplication, and field mapping; handle OAuth and rate limits. Create/maintain Postgres schemas, write performant SQL, and ensure data integrity (idempotency, retries, dead-letter queues). Build/consume webhooks and HTTP requests ; validate payloads, implement retry/backoff, and sign/verify requests. Add monitoring & alerting (error budgets, latency, failure rates), basic observability (logs/metrics), and runbooks. Document workflows (README, diagrams), write lightweight unit tests for core transforms, and follow Git-based change control. Partner with Performance Marketing to A/B test AI-generated subject lines/copies and report lift. Qualifications: B.E./B.Tech in Computer Science (or equivalent) .
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