Sales Customer Support

Job Description: As a Customer Support Representative, your role will involve providing exceptional customer service and technical support to ensure customer satisfaction. You will be responsible for troubleshooting and resolving technical issues, analyzing customer data and feedback, and building strong relationships through effective communication. Additionally, your analytical skills will be crucial in identifying areas for improvement to enhance the overall customer experience. Collaboration with team members in an on-site environment will be essential to deliver seamless support to our clients. Experience in the fintech industry is a bonus, and a Bachelor's degree in Business, Communications, or a related field is required for this role. Key Responsibilities: - Provide excellent customer support and technical assistance - Analyze and interpret customer data and feedback - Build and maintain strong relationships with customers - Collaborate with team members to deliver comprehensive support - Identify areas for improvement to enhance customer experience Qualifications: - Customer Support and Customer Satisfaction skills - Interpersonal Skills for effective communication and relationship-building - Technical Support skills to troubleshoot and resolve technical issues - Analytical Skills to analyze and interpret customer data and feedback - Excellent written and verbal communication skills - Ability to work collaboratively in an on-site environment - Experience in the fintech industry is a plus - Bachelor's degree in Business, Communications, or related field,