Sales Coordinator

Job Title: Sales Coordinator

Department: Sales & Marketing
Location: Pimpri-Chinchwad
Reporting To: Sales Manager / Business Development Manager
Company: Nihva Technologies Pvt Ltd

Main Function of the Job

To support the sales team by coordinating with internal departments, handling client communication, processing orders, and ensuring smooth execution of the sales process from inquiry to delivery.

Key Responsibilities / Scope of Work

• Handle sales inquiries, quotations, and order processing.
• Coordinate between the sales team, production, dispatch, and accounts departments.
• Track and follow up on sales orders, delivery schedules, and payments.
• Maintain and update sales records, customer databases, and reports.
• Prepare and share sales performance reports with management.
• Respond to customer queries, complaints, and provide after-sales support.
• Coordinate with the logistics team for timely dispatch and delivery.
• Assist in creating marketing material, presentations, and follow-up emails.
• Support the sales team in daily administrative tasks and documentation.
• Follow up on pending quotations and payment collections.
• Maintain strong relationships with clients to ensure repeat business.

Required Qualifications

• Bachelor’s Degree / Diploma in Business Administration, Marketing, or related field.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Working knowledge of CRM tools or ERP systems is an advantage.
• Excellent communication and interpersonal skills.

Required Experience

• 2 to 5 years of experience as a Sales Coordinator / Sales Support Executive / Inside Sales role.
• Background in engineering, manufacturing, or industrial sales will be an advantage.

Key Skills & Competencies

• Strong coordination and follow-up skills
• Attention to detail and time management
• Ability to multitask and work under pressure
• Good command over written and spoken English
• Customer-centric attitude with problem-solving skills

Job Types: Full-time, Permanent

Pay: ₹11,673.45 - ₹31,721.99 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Provident Fund

Experience:

• Sales Coordinator : 2 years (Required)
• Quotation Prepare: 2 years (Required)
• Sales: 2 years (Required)

Work Location: In person