Job Title: Service Coordinator Department: Service & Customer Support Location: Plot No. 187,1st floor, G block, Thermax Chowk, above Kotak Bank, MIDC, Chinchwad, Pimpri-Chinchwad, Pune, Maharashtra 411019 Experience Required: 2 to 4 Years Job Summary: We are seeking a proactive and detail-oriented Service Coordinator with 2–4 years of experience to manage end-to-end service operations. This role involves handling client communications, scheduling service visits, coordinating with engineers and purchase teams, managing AMC agreements, and ensuring timely invoicing and payments. The Service Coordinator plays a key role in ensuring seamless service delivery and client satisfaction Key Responsibilities: Receive and register service calls/emails from clients and maintain accurate service records Gather first-hand information regarding service issues directly from clients Assign service complaints to the appropriate service engineer based on nature and location of the issue Prepare quotations for service visits using cost sheets provided by the Service Manager Coordinate with clients for quotation approvals and follow up for purchase orders (PO) Schedule and coordinate service visits between service engineers and clients Raise purchase indents with the purchase department and follow up for timely material delivery Raise invoices for completed services and ensure timely payment collection Provide regular service updates and reports to the management team Manage and renew AMC (Annual Maintenance Contract) agreements on time Maintain both digital and physical databases of AMC contracts Ensure all client-specific requirements are documented and complied with Required Skills and Qualifications: Strong communication and coordination skills Proficient in MS Office (Excel, Word, Outlook) and service management tools Knowledge of invoicing processes and basic accounting principles Ability to manage multiple tasks, prioritize effectively, and work under deadlines Excellent attention to detail and organizational skills Preferred Tools/Software Experience: CRM / ERP systems for service tracking Tally or similar invoicing/accounting software Excel reporting & document management platforms Job Type: Full-time Pay: ₹180,000.00 - ₹250,000.00 per year Benefits: Cell phone reimbursement Health insurance Internet reimbursement Provident Fund Compensation Package: Commission pay Performance bonus Schedule: Day shift Work Location: In person
Job Title: Data Entry Operator Department: Operations / Administration / Data Management Location: Chinchwad, Pimpri-Chinchwad, Pune, Maharashtra 411019 Experience: Fresher to 2 Years We are seeking a detail-oriented Data Entry Operator to efficiently manage and maintain accurate records for our company. The ideal candidate should have fast typing skills, a sharp eye for detail, and a commitment to data integrity. Key Responsibilities: Enter data accurately into databases, spreadsheets, or online systems. Review and verify entered data for accuracy and completeness. Update and maintain information on company databases and systems. Retrieve data from the database or electronic files as requested. Ensure proper use of office equipment and resolve basic issues when needed. Maintain confidentiality and data security at all times. Generate reports, store completed work, and back up data as required. Follow data program techniques and procedures. Respond to queries for information and access relevant files. Requirements & Qualifications: High school diploma or equivalent; additional computer training or certification is a plus. Proven experience as a data entry operator or office clerk (preferred). Fast typing skills; knowledge of touch-typing system is strongly preferred. Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.). Working knowledge of office equipment and computer hardware/software. Strong attention to detail and organizational skills. Ability to work independently and handle multiple tasks. Skills: Typing speed of at least 40-50 WPM Familiarity with administrative duties Time management Problem-solving Data accuracy and confidentiality awareness Job Type: Full-time Pay: ₹100,000.00 - ₹180,000.00 per year Benefits: Cell phone reimbursement Health insurance Internet reimbursement Paid sick time Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Experience: Data entry: 1 year (Required) Language: English (Required) Work Location: In person
Job Title : Digital Marketing Executive Location : Pune Company : Nihva Technologies Pvt Ltd. Job Summary : We are seeking a driven Marketing Executive to enhance our lead generation efforts, optimize SEO, manage exhibitions, and effectively utilize CRM systems. The candidate should be able to implement creative marketing strategies, drive customer engagement, and track campaign success. Key Responsibilities : Lead Generation : Develop and execute strategies to generate qualified leads through digital channels, including email campaigns, social media, and online advertising. SEO Management : Optimize the company website for search engines to improve organic traffic and search rankings using keyword research and on-page SEO tactics. Exhibitions & Events : Plan, organize, and manage participation in exhibitions, trade shows, and other promotional events to drive brand visibility and lead generation. CRM Management : Maintain and update the CRM system to track customer interactions, manage the sales pipeline, and ensure the accuracy of customer data. Campaign Development : Design and execute multi-channel marketing campaigns, ensuring consistency in messaging and branding. Performance Analysis : Monitor and report on the effectiveness of marketing campaigns, using metrics such as conversion rates, lead quality, and ROI. Collaborate with internal teams (design, sales, etc.) to develop marketing materials and campaigns. Stay updated on industry trends, competitor activities, and new marketing opportunities. Qualifications : Master’s degree in Marketing, Business, or a related field. 1-3 years of experience in marketing, with a focus on lead generation, SEO, and CRM management. Proficiency in SEO tools (e.g., Google Analytics, SEMrush) and CRM platforms (e.g., HubSpot, Salesforce). Experience with event planning and managing exhibitions or trade shows. Strong analytical skills and ability to interpret data for marketing insights. Excellent communication, organization, and project management skills. Preferred Skills : Experience in B2B & B2C marketing and customer engagement strategies. Familiarity with AI-based marketing tools is a plus. Job Type: Full-time Pay: ₹200,000.00 - ₹300,000.00 per year Benefits: Cell phone reimbursement Health insurance Internet reimbursement Paid sick time Provident Fund Experience: Graphic designer: 2 years (Required) Work Location: In person
Main function of the job Target based Sales/ Lead Creation/ Marketing Required qualification BE or Diploma in Engineering Required experience 2-5 years selling experience from building industry, solutions selling or consultative selling Requirement of specialized knowledge / certification, if any NA Responsibilities 1. Responsible for sales of the products and dominate the assigned customer groups and area / territory 2. Meet intermediaries and end users to educate them about the products 3. Direct and supervise promotional activities to emphasize the differential value proposition of products 4. Monitor product performance and obtain market feedback 5. Compare and report competitor activities and new projects acquired by the competition 6. Monitor competitor activities in the market and report product gaps 7. Network and actively build / enhance the capability of team and service partners 8. Assess and train the members of the team on the product and its applications 9. Provide feedback and guidance to marketing and commercial personnel to manage the product performance 10. Assist in process and product improvements in the form of market demand, indegenization, reduce concept to market time 11. Assist the key account management process and facilitate fulfilling annual targets and obtaining maintenance contracts 12. Maintain monthly, quarterly and yearly enquiries generation and record them 13. Review Win / Loss analysis 14. Ensure finalization of contracts / orders as collectable sales 15. Follow up for accounts receivables 16. Maintain cost discipline 17. Manage the margins within the region 18. Ensure cost efficiency through product competitiveness and market dominance 19. Build and manage an effective sales team to saturate the market presence 20. Build competence on product through training the team members, installers, channel partners and other customers and increase implementation competence Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Internet reimbursement Paid sick time Provident Fund Experience: Sales Coordinator : 1 year (Required) Lead generation: 1 year (Required) Work Location: In person
Job Title: Telecaller / Telemarketing Executive Department: Sales / Marketing / Customer Support Location: Pimpari Chinchwad Job Summary: We are looking for an enthusiastic Telecaller to contribute to our company’s sales and customer service objectives. You will be responsible for making outbound calls to potential customers, generating leads, following up on inquiries, and maintaining customer relationships. Key Responsibilities: Make outbound calls to customers to promote products/services. Handle inbound inquiries, resolve customer issues, or redirect calls as needed. Generate leads and set appointments for the sales team. Follow up on leads and maintain call logs or CRM records. Explain products or services clearly and persuasively. Maintain a professional and courteous tone at all times. Meet daily/weekly/monthly call and conversion targets. Provide accurate information and support to clients. Requirements & Skills: Education: Minimum 10th/12th pass or graduate in any field. Experience: 0–2 years (Freshers with good communication skills can apply). Excellent verbal communication in [Languages – e.g., English, Hindi, Regional language]. Basic computer knowledge and data entry skills. Ability to handle rejection and stay motivated. Persuasive and goal-oriented attitude. Good listening and interpersonal skills. Preferred Qualifications (Optional): Prior experience in BPO, telecalling, telesales, or customer support. Knowledge of CRM software or sales tools. Experience in handling objections and converting leads into customers. Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Health insurance Internet reimbursement Paid sick time Provident Fund Experience: Telecaller : 1 year (Required) Language: Hindi (Required) English (Required) Work Location: In person
Job Title : Telecaller (Telemarketing / Customer Support) Job Summary : We are looking for a dynamic and motivated Telecaller to join our team. The Telecaller will be responsible for reaching out to potential and existing customers, handling inbound or outbound calls, and providing support related to our products/services. The ideal candidate will have excellent communication skills, a friendly demeanor, and a passion for customer interaction. Key Responsibilities : Inbound/Outbound Calls : Make outgoing calls or receive incoming calls to engage with customers regarding inquiries, product offerings, or services. Lead Generation : Identify potential leads and generate interest in company products or services. Product Knowledge : Understand and communicate the company’s products/services effectively to potential clients or customers. Customer Support : Provide solutions to customer issues or direct them to the appropriate departments. Data Entry & Reporting : Maintain accurate records of calls, customer information, and feedback in CRM systems. Provide daily/weekly/monthly reports to the management team. Follow-Up : Make follow-up calls to leads or clients to ensure satisfaction and encourage repeat business. Sales Conversion : Meet targets set for customer acquisition, sales, or product promotion. Feedback Collection : Collect customer feedback and relay it to the relevant departments for improvements. Requirements : Education : High school diploma or equivalent; Bachelor's degree is a plus. Experience : Prior experience in telecalling, customer service, or sales is preferred but not mandatory. Communication Skills : Excellent verbal and written communication skills in [language(s)]. Computer Skills : Proficiency in MS Office (Word, Excel, etc.) and familiarity with CRM systems. Problem-Solving Skills : Ability to resolve customer queries effectively and handle difficult situations with professionalism. Adaptability : Ability to work in a fast-paced environment and handle a high volume of calls. Tone and Etiquette : Professional phone etiquette with an ability to speak clearly and convincingly. Preferred Skills : Sales experience or experience in a customer-facing role. Knowledge of the industry or market in which the company operates. Multi-lingual skills (depending on the region or target market). Job Type: Permanent Pay: ₹8,696.17 - ₹10,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Language: English (Preferred) Work Location: In person
Job Title: Service Coordinator Department: Customer Service / After-Sales / Service Operations Location: Pimpri-Chinchwad, Pune Reporting To: Service Manager / Operations Head Company: Nihva Technologies Pvt Ltd Main Function of the Job To coordinate and manage all service-related activities , including scheduling service visits, handling customer complaints, ensuring timely resolutions, and supporting the service team for smooth operations. Key Responsibilities / Scope of Work Coordinate with customers to schedule service visits, installations, and breakdown support . Assign service tasks to field technicians or engineers and ensure timely job completion. Maintain and update service logs, reports, and customer records . Act as the primary point of contact between customers and the service team. Track and follow up on open service requests, pending parts, or unresolved issues . Ensure timely communication and documentation of all service-related updates. Handle customer complaints and escalate issues when needed to ensure resolution. Coordinate with the spares, logistics, and purchase team for timely availability of parts. Prepare and share service performance reports with management. Support warranty and AMC (Annual Maintenance Contract) service tracking. Required Qualifications Diploma / Bachelor’s Degree in Engineering (Mechanical / Electrical preferred) or any relevant field. Proficient in MS Office, email handling, and service management software . Good communication in English, Hindi, and local language . Required Experience 2 to 5 years of experience in service coordination, customer support, or technical operations . Experience in automation, industrial equipment, or machinery servicing is preferred. Key Skills & Competencies Strong communication and coordination skills Ability to multitask and prioritize tasks Problem-solving and customer-focused mindset Attention to detail and good in documentation/reporting Team player with a proactive attitude Job Types: Full-time, Permanent Pay: ₹250,000.00 - ₹350,000.00 per year Benefits: Cell phone reimbursement Health insurance Internet reimbursement Provident Fund Experience: Service Coordinator : 2 years (Required) Automation Industries : 2 years (Required) Work Location: In person
Job Title: Front Sales Executive Department: Sales / Business Development Location: [Your Company Location] Reporting To: Sales Manager / Branch Head Company: [Your Company Name] Main Function of the Job To be the first point of contact for walk-in clients and incoming inquiries, promoting company products/services, converting leads into customers, and maintaining excellent customer relations. Key Responsibilities / Scope of Work Attend to walk-in customers and understand their needs and requirements. Provide product/service information and demonstrate offerings to potential clients. Convert inquiries into sales opportunities through persuasive communication. Maintain and update customer records, leads, and daily reports . Follow up on leads, quotations, and pending inquiries . Coordinate with internal teams for product availability, pricing, and delivery status . Ensure high levels of customer satisfaction through excellent service. Assist in billing, documentation , and handling payments (if applicable). Maintain the clean and professional appearance of the front office or showroom. Achieve monthly and quarterly sales targets and KPIs set by management. Required Qualifications Minimum HSC / Diploma / Bachelor's Degree in any field (Sales/Marketing preferred). Basic knowledge of MS Office / Email Communication . Good command of English, Hindi, and local language . Presentable, confident, and with a pleasing personality. Required Experience 1 to 3 years of experience in frontline sales , retail , customer service , or in-store promotion . Experience in real estate, electronics, consumer products , or industrial equipment is an advantage. Key Skills & Competencies Excellent verbal communication and interpersonal skills Strong sales and negotiation skills Good presentation and grooming Ability to build rapport quickly with customers Self-motivated, target-oriented, and energetic Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹400,000.00 per year Benefits: Cell phone reimbursement Health insurance Internet reimbursement Provident Fund Experience: Front sales Executive: 3 years (Required) Field sales: 1 year (Required) Language: English (Required) Work Location: In person
Job Title: Telecaller / Telemarketing Executive Department: Sales / Marketing / Customer Support Location: Pimpari Chinchwad Job Summary: We are looking for an enthusiastic Telecaller to contribute to our company’s sales and customer service objectives. You will be responsible for making outbound calls to potential customers, generating leads, following up on inquiries, and maintaining customer relationships. Key Responsibilities: Make outbound calls to customers to promote products/services. Handle inbound inquiries, resolve customer issues, or redirect calls as needed. Generate leads and set appointments for the sales team. Follow up on leads and maintain call logs or CRM records. Explain products or services clearly and persuasively. Maintain a professional and courteous tone at all times. Meet daily/weekly/monthly call and conversion targets. Provide accurate information and support to clients. Requirements & Skills: Education: Minimum 10th/12th pass or graduate in any field. Experience: 0–2 years (Freshers with good communication skills can apply). Excellent verbal communication in [Languages – e.g., English, Hindi, Regional language]. Basic computer knowledge and data entry skills. Ability to handle rejection and stay motivated. Persuasive and goal-oriented attitude. Good listening and interpersonal skills. Preferred Qualifications (Optional): Prior experience in BPO, telecalling, telesales, or customer support. Knowledge of CRM software or sales tools. Experience in handling objections and converting leads into customers. Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Health insurance Internet reimbursement Paid sick time Provident Fund Experience: Telecaller : 1 year (Required) Language: Hindi (Required) English (Required) Work Location: In person
Job Title: Sales Executive Location: Pune. Reports To: Sales Manager / Head of Sales Job Summary: We are seeking a dynamic and results-driven Sales Executive to join our team. The Sales Executive will be responsible for identifying new business opportunities, maintaining client relationships, and achieving sales targets. The ideal candidate should have excellent communication skills, a strong sales acumen, and the ability to thrive in a fast-paced environment. Key Responsibilities: Identify and pursue new sales leads and business opportunities. Develop and maintain strong relationships with existing and potential clients. Present, promote, and sell products/services using solid arguments to prospective customers. Conduct market research to understand customer needs, industry trends, and competitor activities. Prepare and deliver appropriate presentations on products and services. Achieve monthly, quarterly, and annual sales targets. Negotiate contracts and close agreements to maximize profits. Provide regular reports on sales activities, pipeline, and forecasts. Collaborate with internal teams to ensure smooth delivery of products/services. Attend trade shows, conferences, and other industry events as required. Requirements: Proven experience as a Sales Executive or relevant role. Proficiency in English and [other languages, if applicable]. Excellent knowledge of MS Office and CRM software (e.g., Salesforce, Zoho). Thorough understanding of marketing and negotiating techniques. Fast learner with a passion for sales. Self-motivated with a results-driven approach. Aptitude in delivering attractive presentations. Bachelor’s degree in Business Administration, Marketing, or a related field (preferred). Key Skills: Strong communication and interpersonal skills Customer-focused approach Persuasive and confident Time management and organizational abilities Problem-solving mindset Team player with a competitive spirit Job Types: Full-time, Permanent Pay: ₹5,000.00 - ₹10,000.00 per month Benefits: Health insurance Provident Fund Experience: Sales Executive : 1 year (Required) Real estate sales: 1 year (Required) commercial building: 2 years (Required) Language: English (Preferred) Work Location: In person
Job Title: Sales Coordinator Department: Sales & Marketing Location: Pimpri-Chinchwad Reporting To: Sales Manager / Business Development Manager Company: Nihva Technologies Pvt Ltd Main Function of the Job To support the sales team by coordinating with internal departments, handling client communication, processing orders, and ensuring smooth execution of the sales process from inquiry to delivery. Key Responsibilities / Scope of Work Handle sales inquiries, quotations, and order processing . Coordinate between the sales team, production, dispatch, and accounts departments . Track and follow up on sales orders, delivery schedules, and payments . Maintain and update sales records, customer databases, and reports . Prepare and share sales performance reports with management. Respond to customer queries, complaints , and provide after-sales support. Coordinate with the logistics team for timely dispatch and delivery . Assist in creating marketing material, presentations, and follow-up emails . Support the sales team in daily administrative tasks and documentation . Follow up on pending quotations and payment collections . Maintain strong relationships with clients to ensure repeat business. Required Qualifications Bachelor’s Degree / Diploma in Business Administration, Marketing, or related field . Proficiency in MS Office (Word, Excel, PowerPoint) . Working knowledge of CRM tools or ERP systems is an advantage. Excellent communication and interpersonal skills. Required Experience 2 to 5 years of experience as a Sales Coordinator / Sales Support Executive / Inside Sales role. Background in engineering, manufacturing, or industrial sales will be an advantage. Key Skills & Competencies Strong coordination and follow-up skills Attention to detail and time management Ability to multitask and work under pressure Good command over written and spoken English Customer-centric attitude with problem-solving skills Job Types: Full-time, Permanent Pay: ₹11,673.45 - ₹31,721.99 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Provident Fund Experience: Sales Coordinator : 2 years (Required) Quotation Prepare: 2 years (Required) Sales: 2 years (Required) Work Location: In person
Job Title : Front Sales Manager Location : Pune Company : Nihva Technologies Pvt Ltd. Responsibilities Responsible for sales of the products and dominate the assigned customer groups and area / territory Meet intermediaries and end users to educate them about the products Direct and supervise promotional activities to emphasize the differential value proposition of products Monitor product performance and obtain market feedback Compare and report competitor activities and new projects acquired by the competition Monitor competitor activities in the market and report product gaps Network and actively build / enhance the capability of team and service partners Assess and train the members of the team on the product and its applications Provide feedback and guidance to marketing and commercial personnel to manage the product performance Assist in process and product improvements in the form of market demand, indegenization, reduce concept to market time Assist the key account management process and facilitate fulfilling annual targets and obtaining maintenance contracts Maintain monthly, quarterly and yearly enquiries generation and record them Review Win / Loss analysis Ensure finalization of contracts / orders as collectable sales Follow up for accounts receivables Maintain cost discipline Manage the margins within the region Ensure cost efficiency through product competitiveness and market dominance Build and manage an effective sales team to saturate the market presence Build competence on product through training the team members, installers, channel partners and other customers and increase implementation competence. Job Type: Full-time Pay: ₹250,000.00 - ₹350,000.00 per year Benefits: Cell phone reimbursement Health insurance Internet reimbursement Paid sick time Provident Fund Experience: Communications : 2 years (Required) Front Sales Exeperiance : 2 years (Required) Automation Industries : 2 years (Required) Language: English (Required) Work Location: In person
Main function of the job / Responsibilities / Scope of Work 1. Ensure fulfillment of design & development review, Calculation verification & validation 2. Measure, monitor & improve design related matrix 3. Accurately capture customer needs, expectations & requirements 4. Research and draft blueprints, engineering plans, and graphics. 5. Develop test prototypes. 6. Identify solutions to improve production efficiency. 7. Use design software to develop models and drawings of new products. 8. Structural analysis will be added advantage 9. Maintain existing engineering records and designs and follow ISO 9001 process. 10. Assess all engineering prototypes to determine issues or risks. 11. Supervise the manufacturing process of all designs. 12. Coordinate with other engineers, management, and the creative department. 13. Seek knowledge of SPM, MHE, Structure, Hydraulics, All design calculation Required experience Min 03 to 06 years Exp from Automation and Engineering Requirement of specialized knowledge / certification, if any Leadership Competencies Solid Works & Catia, AutoCAD Resource & process Management Thinking & acting strategically Relationship building Result oriented Leading the change Business Acumen Job Type: Full-time Pay: ₹250,000.00 - ₹400,000.00 per year Benefits: Cell phone reimbursement Health insurance Internet reimbursement Provident Fund Experience: Design Engineer: 4 years (Required) Automation Industries : 4 years (Required) Roof Automation: 2 years (Required) Work Location: In person