Sales Coordinator

!!! Urgent Opening !!!
Post :- Sales Support Executive
Qualification :- Graduation
Experience :- 2-5 yrs
Work Location :- Chakan MIDC Phase -2
Share resume on :- [email protected]
ORContact :- 8855075289

Job Overview :

We are seeking a proactive and customer-focused Customer Relationship Executive / Manager to join our Sales & Customer Support team. The ideal candidate will be responsible for maintaining strong customer relationships, coordinating between internal teams and clients, and ensuring smooth order processing, timely communication, and post-sales support.

Key Responsibilities :

• Share product quotations with customers based on inquiries or specific requirements.
• Act as a primary point of contact for customer coordination related to orders, services, and updates.
• Ensure timely follow-ups for payment collections as per agreed timelines.
• Handle service call requests and provide resolutions, escalating to the concerned team when necessary.
• Collect and record feedback from customers after deliveries or services to ensure satisfaction.
• Bridge communication between the Sales Team and Customers, facilitating smooth interaction and query resolution.
• Coordinate with dispatch and logistics teams to track order movement and provide accurate delivery timelines to customers.
• Maintain detailed documentation of communications, transactions, feedback, and payment status.
• Provide post-sales support and work towards building long-term relationships with clients.

Key Skills & Competencies :

• · Excellent communication and interpersonal skills
• · Strong organizational skills and ability to multitask
• · Time management and follow-up discipline
• · Proficiency in MS Office (Excel, Word, Outlook)
• · Basic knowledge of sales processes and CRM systems
• · Ability to remain composed under pressure and handle client issues professionally

Job Types: Full-time, Permanent

Pay: ₹21,905.31 - ₹35,369.37 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund

Compensation Package:

• Yearly bonus

Schedule:

• Day shift