Sales Coordinator Cum CRM

CRM Assist in managing relationships with existing clients and handling basic client inquiries  Coordinate with internal project, design, and engineering teams to ensure timely communication and deliverables  Follow up on ongoing MEP projects and provide status updates to clients  Maintain accurate and updated client data and communication records in the CRM system  Support in preparing client proposals, quotations, and basic reports  Help resolve client issues by escalating them to the appropriate department  Assist in collecting client feedback and ensuring high satisfaction levels Sales Coordinator  Help the sales team with day-to-day tasks  Communicate with customers to take and follow up on orders  Prepare and send quotes, invoices, and order confirmations  Keep records of sales, customer details, and inventory  Coordinate with other departments like logistics and accounts  Schedule meetings, calls, or product demos for the sales team  Respond to emails and phone calls in a timely and professional manner