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For Employers

Sales Coordinator

buildtrack smart automation

0 years

1 - 3 Lacs

cbd belapur navi mumbai maharashtra

Posted:3 days ago| Platform: SimplyHired logo

Apply

Skills Required

microsoft excel customer service english data entry typing in-person communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Outbound Calls:

Call Online Enquiries, exhibition databases to set up meetings for the Sales Team.
Research and collect new databases for calling.
Reach out to existing customers for follow-ups, surveys, promotions.

· Effectively communicate product/service/ company information and benefits.

Document all call details in the company CRM/software.

Inbound Calls:

Answer incoming calls promptly and professionally.
Provide accurate information, resolve queries, and address concerns.
Document all call details in the company CRM/software.

Customer Service:

Conduct feedback calls post-installation and record issues or complaints.
Escalate unresolved issues to relevant departments.

Data Entry & Documentation:

Enter customer information and interaction details accurately into the system.
Maintain organized records of all customer interactions.

Skills Required:

Excellent communication skills. English and Hindi
Confident in communication
Ability to handle challenging clients calmly and professionally.
Proficiency in Microsoft Excel and excellent typing speed
Quick learner for CRM and internal software tools.
Knowledge of other languages are add Ons

Ideal Background / Suitable Profiles:

Customer Service Executives with call center experience.
Telecallers / Telemarketing Executives from retail, real estate, or technology sectors.
Sales Support Coordinators with strong communication and data management skills.
Graduates with experience in BPO, Inside Sales, or Client Coordination or Marketing executives roles.

Job Types: Full-time, Fresher

Pay: ₹10,000.00 - ₹30,000.00 per month

Benefits:

Health insurance
Provident Fund

Work Location: In person

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