Job Summary: The Collection Officer is responsible for managing and collecting outstanding debts from clients or customers. They play a critical role in ensuring the company receives timely payments, resolving account discrepancies, and maintaining positive relationships with clients while enforcing payment terms. Key Responsibilities: Contact customers via phone, email, or in person to follow up on overdue payments. Negotiate payment plans and ensure timely debt recovery in line with company policies. Maintain accurate and up-to-date records of collection activities in the system. Investigate and resolve any disputes or billing issues with customers. Monitor aging reports and prioritize accounts based on severity of delinquency. Recommend accounts for further action such as legal proceedings or write-offs when necessary. Liaise with internal departments (e.g., Sales, Customer Service, Legal) to resolve complex cases. Prepare and submit regular reports on collection status and trends. Ensure compliance with financial laws and internal credit policies. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Work Location: In person
Experience level: 3+ years Below are the key requirements for the role: Strong proficiency in C/C++ for embedded systems development Firmware development experience on 32 bit SOC Must have experience with RTOS-based development Hands-on experience with communication protocols such as SPI, I²C, and UART Good debugging and problem-solving skills ADC, DAC, signal conditioning and data acquisition knowledge Familiarity with MQTT, Wi-Fi, and Zigbee protocols and integration (any) Good to have: Working knowledge of Python. Nice to have – Exposure to Wi-Fi, ESP32, ESP8266, Bluetooth. Nice to have - Exposure to a protocol: Modbus, DALI, KNX. Please share your CV on lavi.salunkhe@surmountenergy.com Job Types: Full-time, Permanent Pay: ₹200,000.00 - ₹800,000.00 per year Benefits: Health insurance Provident Fund Work Location: In person
Installation and configuration: Install and set up IoT devices, networks, and applications, configuring hardware and software to meet project specifications. Hardware and circuit management: Work with electronic components, test and troubleshoot circuits, perform soldering, and interface input/output devices with microcontrollers and sensors. Connectivity and networking: Install, configure, and troubleshoot wired and wireless communication mediums like Wi-Fi, Ethernet, and GSM, and ensure devices can connect to the cloud and communicate effectively. Troubleshooting and maintenance: Identify and resolve issues with IoT devices, systems, and connectivity to ensure they are functioning correctly. Monitoring and data collection: Monitor environmental parameters (like temperature, humidity, and air quality) and other data points using sensors, and collect information to evaluate performance. Job Type: Full-time Pay: ₹13,740.91 - ₹71,056.69 per month Work Location: In person
You will be responsible for the following tasks: - Install and set up IoT devices, networks, and applications, configuring hardware and software to meet project specifications. - Work with electronic components, test and troubleshoot circuits, perform soldering, and interface input/output devices with microcontrollers and sensors. - Install, configure, and troubleshoot wired and wireless communication mediums like Wi-Fi, Ethernet, and GSM, and ensure devices can connect to the cloud and communicate effectively. - Identify and resolve issues with IoT devices, systems, and connectivity to ensure they are functioning correctly. - Monitor environmental parameters (like temperature, humidity, and air quality) and other data points using sensors, and collect information to evaluate performance. Qualifications required for this role: - Solid understanding of IoT devices, networks, and applications. - Experience in hardware and circuit management, including testing and troubleshooting circuits. - Proficiency in connectivity and networking, with knowledge of wired and wireless communication mediums. - Strong troubleshooting skills to identify and address issues with IoT devices and systems. - Ability to monitor environmental parameters and collect data using sensors. Please note that this is a full-time position and the work location is in person. You will be responsible for the following tasks: - Install and set up IoT devices, networks, and applications, configuring hardware and software to meet project specifications. - Work with electronic components, test and troubleshoot circuits, perform soldering, and interface input/output devices with microcontrollers and sensors. - Install, configure, and troubleshoot wired and wireless communication mediums like Wi-Fi, Ethernet, and GSM, and ensure devices can connect to the cloud and communicate effectively. - Identify and resolve issues with IoT devices, systems, and connectivity to ensure they are functioning correctly. - Monitor environmental parameters (like temperature, humidity, and air quality) and other data points using sensors, and collect information to evaluate performance. Qualifications required for this role: - Solid understanding of IoT devices, networks, and applications. - Experience in hardware and circuit management, including testing and troubleshooting circuits. - Proficiency in connectivity and networking, with knowledge of wired and wireless communication mediums. - Strong troubleshooting skills to identify and address issues with IoT devices and systems. - Ability to monitor environmental parameters and collect data using sensors. Please note that this is a full-time position and the work location is in person.
Responsibilities: Client engagement and solution design: Conduct in-depth client consultations to assess needs, pain points, and preferences for home automation systems, including lighting, security, entertainment, and climate control. Design and present tailored, integrated smart home solutions that address specific client requirements. Provide compelling product demonstrations in an experience center or client setting, effectively explaining the benefits of smart technology. Build and maintain strong, long-term relationships with clients, architects, interior designers, and builders to drive business and create new opportunities. Sales and business development: Generate new leads through cold calling, networking, market research, and leveraging existing professional connections. Create and present proposals and cost calculations for customized automation solutions. Negotiate contracts, close deals, and achieve or exceed sales targets. Use a CRM system to maintain accurate records of sales activities, pipelines, and customer interactions. Technical and project management: Provide technical support throughout the sales cycle, including addressing client queries and assisting with troubleshooting. Coordinate with technical and installation teams to ensure seamless system integration and successful project delivery. Act as a liaison between clients and technical teams, translating complex client needs into actionable technical specifications. Oversee projects from conception through installation, ensuring client expectations are met. Deliver post-sales support and ensure high customer satisfaction. Market awareness: Stay up-to-date on the latest trends, technologies, and competitive offerings in the smart home market. Educate clients on new technologies, product enhancements, and emerging market developments. Qualifications and skills Technical expertise: Strong technical knowledge of home automation systems, IoT products, and communication protocols (e.g., Wi-Fi, Zigbee, Z-Wave, KNX). Experience with popular home automation ecosystems and platforms such as Amazon Alexa, Google Home, and Apple HomeKit. Understanding of home networking concepts and basic electrical systems. A degree or diploma in a related field like Electronics, IT, or Electrical Engineering is often preferred. Interpersonal and sales skills: Excellent communication skills, both verbal and written, with the ability to explain complex technical concepts simply. Strong interpersonal skills for building rapport and trust with a diverse range of clients. Proven sales abilities including negotiation, relationship building, and closing skills. A client-centric approach and a passion for providing exceptional customer service. Highly motivated and target-driven with a strong sense of accountability. General skills: Strong problem-solving and analytical skills to assess and resolve technical issues. Excellent presentation skills to engage and persuade potential clients. Familiarity with CRM software for managing sales data and client information. Project management skills to oversee multiple projects simultaneously. Job Type: Full-time Pay: ₹50,000.00 - ₹80,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
As an IoT Field Engineer, your primary role will involve installation and configuration tasks, including setting up IoT devices, networks, and applications to meet project specifications. You will also be responsible for managing hardware and circuits, testing and troubleshooting circuits, performing soldering, and interfacing input/output devices with microcontrollers and sensors. Key responsibilities include: - Installing and configuring wired and wireless communication mediums such as Wi-Fi, Ethernet, and GSM. - Troubleshooting IoT devices, systems, and connectivity issues to ensure proper functionality. - Monitoring environmental parameters like temperature, humidity, and air quality using sensors. - Collecting data to evaluate performance and ensure effective communication with the cloud. Qualifications required for this role: - Prior experience in installation and configuration of IoT devices. - Strong knowledge of hardware components and circuit management. - Proficiency in troubleshooting and maintenance of IoT systems. - Familiarity with monitoring environmental parameters and data collection processes. Please note that this is a field job, and the selected candidate will be required to travel to different sites for installation, configuration, and network management queries. The job type is full-time, and the work location is in person.,
Key Responsibilities: Outbound Calls: Call Online Enquiries, exhibition databases to set up meetings for the Sales Team . Research and collect new databases for calling. Reach out to existing customers for follow-ups, surveys, promotions . · Effectively communicate product/service/ company information and benefits. Document all call details in the company CRM/software. Inbound Calls: Answer incoming calls promptly and professionally. Provide accurate information, resolve queries, and address concerns. Document all call details in the company CRM/software. Customer Service: Conduct feedback calls post-installation and record issues or complaints. Escalate unresolved issues to relevant departments. Data Entry & Documentation: Enter customer information and interaction details accurately into the system. Maintain organized records of all customer interactions. Skills Required: Excellent communication skills. English and Hindi Confident in communication Ability to handle challenging clients calmly and professionally. Proficiency in Microsoft Excel and excellent typing speed Quick learner for CRM and internal software tools. Knowledge of other languages are add Ons Ideal Background / Suitable Profiles: Customer Service Executives with call center experience. Telecallers / Telemarketing Executives from retail, real estate, or technology sectors. Sales Support Coordinators with strong communication and data management skills. Graduates with experience in BPO, Inside Sales, or Client Coordination or Marketing executives roles. Job Types: Full-time, Fresher Pay: ₹10,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person