Sales Coordinator

Location: Mira Road (Unified)
Department: Sales & Business Development

Gender: Female candidates only

Job Overview:

We are looking for a smart, proactive, and organized female Sales Coordinator to support our business development and sales operations in the elevator industry. The ideal candidate will play a vital role in lead generation, scheduling meetings, client communication, order coordination, and internal team collaboration. This role demands excellent communication, coordination, and multitasking abilities, along with a strategic mindset to support business growth.

Key Responsibilities:

1. Lead Generation & Client Communication

• Conduct cold calling to elevator companies and relevant prospects to generate leads.
• Strategically plan outreach efforts to identify new business opportunities and convince potential clients of our offerings.
• Schedule client meetings for the Business Development Assistant based on availability and business priorities.
• Maintain regular follow-up with clients to ensure continued engagement and relationship building.
• Maintain detailed service reports, log issues, and feedback for continuous product improvement.

2. Coordination with Field Sales Team

• Act as the point of contact for the Business Development Assistant, providing them with accurate lead details and meeting schedules.
• Ensure timely communication and handover of client information between office and field staff.

3. Quotation & Order Processing

• Prepare quotations and proposals based on client requirements and data provided by the BD team.
• Generate and maintain Sales Order Sheets and process Production Orders accurately.
• Coordinate with internal teams for smooth workflow from inquiry to order dispatch.

4. Dispatch & Client Updates

• Track and coordinate dispatches with the logistics team.
• Ensure clients are regularly updated about order status, expected delivery timelines, and any delays. Take final acknowledgement from clients about the material received.

5. CRM & Documentation

• Maintain and update client and lead details in the CRM system consistently.
• Record all communications, follow-ups, and status updates to ensure visibility for all stakeholders.

6. Technical Support Coordination

• Route technical queries, installation issues, and configuration support requests to the Service Engineer or technical team.
• Act as the communication bridge between clients and technical staff to ensure quick resolution of product concerns.

7. Payment Follow-up & Billing Coordination

• Conduct timely follow-ups for outstanding payments and manage client-specific credit cycles.
• Send invoices, payment reminders, and account ledgers to clients on schedule.
• Coordinate with the Billing, Dispatch, and Service departments to ensure end-to-end order and service fulfilment.

Key Skills & Requirements:

• Graduation (Bachelor’s Degree) in any field
• 1–3 years of experience in Sales Coordination or Client Handling (experience in the elevator industry is highly preferred).
• Excellent communication skills – both verbal and written.
• Strong interpersonal and client relationship management abilities.
• Organized, detail-oriented, and capable of handling multiple priorities simultaneously.
• Knowledge of MS Office Suite (Word, Excel, PowerPoint) and CRM tools.
• Smart, self-motivated, a quick learner, and able to take strategic initiatives.
• Experience in handling billing coordination, dispatch tracking, and sales process documentation is an added advantage.

Work Nature:

• In-office role, with regular coordination with field staff and other departments.
• Requires a strategic mindset and strong follow-up skills to ensure seamless sales operations.

Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹450,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Work Location: In person

Speak with the employer
+91 9307200508