Sales Consultant

Role Overview: As a Customer Relationship Executive at our company in Raipur, you will play a critical role in supporting customers throughout the sales process. Your primary responsibilities will include assisting customers with product inquiries, building strong relationships, and driving sales conversions. Your deep understanding of our products and services will be essential in identifying and capitalizing on sales opportunities to meet our team's targets. Key Responsibilities: - Provide sales support by assisting customers with inquiries and ensuring they are well-informed about our products. - Respond promptly and accurately to sales-related inquiries to maintain high customer satisfaction levels. - Manage customer relationships by fostering loyalty and encouraging repeat business through effective communication and support. - Identify and convert potential sales opportunities to contribute to the team's overall sales targets. - Maintain a thorough knowledge of our products and services to effectively assist customers and drive sales. - Gather and analyze customer feedback to improve sales strategies and enhance the overall customer experience. Qualifications: - Bachelor's degree in Business, Marketing, or a related field (preferred). - Proven experience in customer support or sales, preferably in a similar industry. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a customer-centric mindset. - Ability to work in a fast-paced environment and manage multiple tasks effectively. - Proficiency in CRM software and Microsoft Office Suite. Performance Expectations: Your performance as a Customer Relationship Executive will be measured based on key metrics such as sales conversion rates, customer satisfaction scores, and lead follow-up effectiveness. Regular performance reviews will ensure alignment with the company's sales objectives and customer service standards. What We Offer: - Competitive salary and performance-based incentives. - Opportunities for professional development and career advancement. - A dynamic and supportive work environment. - Medical Benefits and Statutory Compliances. (Note: The additional details of the company were not mentioned in the provided job description),