Posted:6 days ago|
Platform:
Work from Office
Full Time
As the Sales CES Service India (Eastern Region), responsibilities include the management and growth of existing key customers, along with acquisition of new strategically important customers within your defined sales region. With focus on the Mining and Mineral processing industries, support development and execute strategies and actions in alignment with APAC management team for the growth of ContiTech sales, margin and market share. Research and map customer operations, processes, and key stakeholders, to build knowledge, trust, and strong customer relationships across multiple levels of the customers organisation. With a customer centric approach, create awareness of the full range of ContiTech Services product and capabilities, utilising support from application engineering, product management, marketing, pricing, customer service and supply chain to propose, acquire and execute product and/or service-related solutions which deliver measurable value to the customer, establishing ContiTech as the preferred partner of choice in the market.
Ensure profitable business in the assigned customer region
Ensure sales target are achieved/exceeded in the assigned customer region
Build up customer-specific knowledge of operation and processes Identification of key decision-makers (all levels)
Identification and mapping of key decision-makers and influencers (all levels)
Responsibility for customer acquisition; managing contracts and business proposals
Commerical negotiation in alignment with segment strategy;
Representing the regional business to major stakeholder, major customers, Industry Associations, International Trading Groups, government agencies, and similar groups in order to secure the interests of the Segment/Business Area/Continental AG
Represent ContiTech/Continental AG at customer events in assigned business area
Assure standards and quality guidelines (internal and external), quality awareness, customer quality targets
Secure the Continental Code of Conduct and Compliance to all legal requirement
Maintain customer contact details and tracking of all sales activities associated with region utilising Salesforce CRM tool
Continuously evaluates performance according defined Key Performance Indicators (KPIs) and Operating Figures
Continental
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