Sales Assistant

Job Description: Sales AssistantPosition Overview

The Sales Assistant is responsible for supporting the sales team in day-to-day operations, managing customer inquiries, maintaining sales documentation, and ensuring smooth coordination between departments. This role requires strong communication skills, attention to detail, and the ability to handle multiple tasks efficiently.

Key Responsibilities

• Assist the sales team in preparing quotations, proforma invoices, and sales orders.
• Handle customer inquiries via phone, email, or walk-ins and provide timely responses.
• Maintain and update customer records, sales databases, and documentation.
• Coordinate with production, logistics, and accounts teams to ensure timely delivery of orders.
• Follow up with clients on pending orders, payments, and documentation.
• Support the preparation of weekly and monthly sales reports.
• Assist in preparing presentations, samples, and marketing materials for client meetings.
• Provide general administrative support to the sales department.
• Ensure excellent customer service and help resolve customer concerns professionally.
• Maintain product knowledge and stay updated with new offerings.

Skills & Qualifications

• Bachelor’s degree in Business, Marketing, or related field (preferred).
• 1–3 years of experience in sales coordination or customer service.
• Strong communication and interpersonal skills.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Ability to multitask, prioritize, and work under pressure.
• Detail-oriented with strong organizational skills.
• Basic understanding of CRM systems is an advantage.

Key Competencies

• Customer-focused approach
• Teamwork and collaboration
• Problem-solving attitude
• Professional communication
• Time management

Work Environment

• Full-time, office-based role
• May require coordination with cross-functional teams and clients

Job Type: Full-time

Pay: ₹25,000.00 - ₹50,000.00 per month

Work Location: In person