Sales and Operations Manager – Building Materials

We’re looking for a Sales and Operations Manager to lead our tiles and sanitaryware showroom in Dehradun. The role combines sales, customer handling, and daily operations management. You’ll guide clients in choosing the right products, supervise staff, and ensure smooth functioning of the showroom while driving growth.

Here’s a solid list of responsibilities for the role:

• Greet and guide customers in selecting tiles, sanitaryware, and bath fittings based on their needs and budget
• Manage daily showroom operations, including staff coordination and inventory upkeep
• Prepare and follow up on quotations, invoices, and client records
• Build and maintain strong relationships with architects, builders, and retail customers
• Ensure product displays and showroom presentation are attractive and updated
• Track sales targets, monitor performance, and report to the owner
• Handle vendor communication, stock requirements, and timely ordering
• Resolve customer issues and ensure a smooth after-sales experience
• Motivate and train showroom staff to deliver excellent service

Required Skills:

• Strong sales and negotiation skills, especially in retail or building materials
• Good product knowledge (tiles, sanitaryware, bath fittings) or ability to learn quickly
• Excellent communication in Hindi and basic English for dealing with diverse customers
• Leadership and team management experience
• Computer literacy (MS Office, billing software, email, WhatsApp communication)
• Ability to manage inventory, orders, and daily reporting
• Customer-first approach with problem-solving attitude
• Organized, punctual, and detail-oriented

Experience & Qualifications

Education

• Graduate (any stream) preferred – B.Com, BBA, or equivalent
• MBA or diploma in sales/marketing/retail management is an added advantage

Experience

• 3–5 years of experience in showroom sales, retail, or building material industry
• Prior experience in tiles, sanitaryware, bath fittings, or construction materials is strongly preferred
• Experience in managing a small team or handling daily operations will be valued

Ideal Personality Fit:

• Confident and approachable with customers
• Trustworthy and responsible in handling showroom operations
• Goal-driven, with a strong sense of ownership for sales targets
• Good at managing people and motivating a small team
• Calm under pressure, quick at solving customer concerns
• Presentable, polite, and professional in behavior

Interested candidates can apply by:

• Sending their updated resume to marbelladehradun@gmail.com
• Or calling/WhatsApp on 7014389436 for quick coordination

Only candidates based in Dehradun or willing to relocate should apply.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person