Sales and Operations Engineer

About the Team:

The RE Power team at Reliance is driving the green energy revolution in India by building cutting-edge digital solutions that support our renewable energy initiatives. Join a mission-driven team focused on sustainability, innovation, and digital transformation in the energy sector.

Profile : Sales and Operations Engineer

Experience : 3+ Years

Location : Navi Mumbai

Key Responsibilities

• Work closely with the sales team to assess technical and commercial feasibility of customer requirements.
• Coordinate with responsible teams for customer code creation in SAP/ERP and ensure all statutory details are validated.
• Facilitate channel partner onboarding, documentation, and approval processes in line with company policies.
• Coordinate with procurement, warehouse (Jaipur/Bhiwandi), and logistics teams to ensure timely dispatches and installations.
• Plan STO and inter-warehouse movement in compliance with GST and system mapping requirements.
• Monitor order processing, lead times, and dispatch performance against sales commitments.
• Manage order tracking, documentation and customer delivery updates.
• Align sales forecasts with material requirement planning for timely availability of modules, inverters, and BOS components.
• Liaise with site execution teams to align material readiness with installation timelines.
• Track inventory ageing, warehouse stock levels, and optimize dispatch consolidation to reduce logistics costs
• Maintain updated records of customer data, orders, and channel partner status in SAP/ERP and CRM.
• Generate and share MIS reports covering sales vs. dispatch, lead times, and operational KPIs.
• Identify process bottlenecks and propose system improvements to enhance efficiency and service quality.

Key Skills & Competencies

• Strong Proficiency in MS Excel, SAP/ERP, and CRM tools.
• Excellent coordination, communication, and stakeholder management skills.
• Analytical mindset with ability to handle multiple projects simultaneously.