Sales and Marketing Officer

Position: Marketing Officer
Location: Andheri East, Mumbai
Industry: Jewelry Manufacturing and Retail
Experience: 3–5 years in the jewelry industry
Education: Bachelor's degree in Marketing, Business Administration, or related field

Key Responsibilities:

• Customer Relationship Management: Handle customer inquiries, provide product information, and ensure customer satisfaction.
• Pricing Strategy: Develop and implement pricing strategies based on market research and competitor analysis.
• Customer Portal Management: Oversee the functionality and user experience of the customer portal.
• Order Processing: Manage order entries, invoicing, and coordinate with the production team for timely delivery.
• ERP System Management: Release and monitor orders in the ERP system, ensuring data accuracy.
• Excel Proficiency: Utilize Excel for data analysis, reporting, and maintaining records using advanced formulas.
• Email Communication: Draft professional emails for internal and external communication.
• Production Follow-up: Coordinate with the production department to track order status and ensure deadlines are met.
• Continuous Learning: Stay updated with industry trends and continuously seek opportunities for professional growth.

Required Skills:

• Proficiency in Microsoft Excel, including VLOOKUP, HLOOKUP, and pivot tables.
• Strong communication and interpersonal skills.
• Experience with ERP systems.
• Ability to multitask and manage time effectively.
• Attention to detail and problem-solving skills.

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

Speak with the employer
+91 8928852060