Sales and Customer Support

Sales & Customer Support Executive

📍 Location: [Indore]

🏢 Company: Padhle

About the Role

We’re looking for an energetic and empathetic professional who can connect with students and parents, handle queries with clarity, and convert leads into happy, enrolled learners.

If you love communication, sales, and helping people find the right course for them — this role is for you.

Key Responsibilities

• Handle incoming queries via calls, WhatsApp, and emails — ensuring prompt and polite responses.
• Convert warm leads into confirmed enrollments through consultative selling.
• Follow up with interested students and help them make informed course decisions.
• Maintain detailed CRM records of leads, calls, and conversations.
• Collaborate with the marketing team to share student insights and feedback.
• Resolve post-purchase queries and maintain high student satisfaction.
• Meet and exceed daily/weekly conversion targets.

Requirements

• Excellent communication skills in

  English and Hindi

  (spoken & written).
• Prior experience in

  EdTech / Sales / Customer Support

  preferred.
• Ability to manage time, multitask, and handle pressure in a fast-growing team.
• Passion for education and helping students succeed.
• Basic knowledge of Google Sheets / CRM tools.

What You’ll Get

• Competitive salary + performance incentives.
• Opportunity to grow with one of India’s fastest-growing EdTech brands.
• A supportive, youthful, and performance-driven work culture.
• Direct impact on thousands of students’ academic journeys.