0 years

2 - 3 Lacs

Posted:1 month ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

About the Role

We are looking for a motivated and customer-focused Sales & Customer Support Executive to join our growing team. Your primary role will be to handle inbound leads, follow up with potential clients, explain our services clearly, and ensure a smooth customer experience from first contact to onboarding.

Key Responsibilities

  • Handle inbound calls, WhatsApp, and email inquiries.
  • Follow up with leads and convert them into paying customers.
  • Explain services/products clearly and confidently to customers.
  • Maintain CRM records and update lead status regularly.
  • Provide post-sales support and resolve customer queries promptly.
  • Build long-term customer relationships through trust and communication.
  • Coordinate with internal teams for smooth service delivery.

Skills & Qualifications

  • Strong communication skills (English & Hindi; regional languages added advantage).
  • Confident speaking ability and customer-oriented attitude.
  • Basic computer & CRM knowledge.
  • Ability to multitask and work in a fast-paced environment.
  • Prior experience in sales, telecalling, or customer support preferred but not mandatory.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

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