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Sale: Execution & Success

Sale: Execution & Success

Rapid Canvas

6 - 11 years

2 - 6 Lacs

hyderabad

Posted:1 week ago| Platform:

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Skills Required

solution architecture version control architecture project management consulting machine learning customer relationship spanish jira financial services

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Opportunity

We re hiring customer-facing specialists focusing on AI Success Solutions to lead end-to-end delivery of bespoke AI projects from initial solution design through full customer success ownership. This role merges the depth of a Solutions Architect with the accountability of a Customer Success leader. You will work across pre-sales and post-sales, ensuring our clients see real business value from our AI capabilities. The hiring seniority level will depend on the candidate s depth of experience across customer-facing solution delivery, ability to drive measurable business impact, and demonstrated ownership in ambiguous or fast-paced environments.

Responsibilities Pre-Sale: Discovery Solutioning

Partner with Sales and Data Science to deeply understand the customer s business context and challenges.
Define clear problem statements, document current state processes, and align on success criteria and KPIs.
Design solution architecture and data flow diagrams tailored to each use case.
Assess data feasibility and AI-fit for the proposed use case.
Set up technical and collaboration workspaces (Slack, Drive, JIRA, etc.) with naming and access discipline.

Post-Sale: Execution Success

Own the customer relationship post-sale, acting as the single point of accountability.
Manage the execution and implementation of the solution, ensuring clarity of scope, timeline, and handoffs.
Lead all internal and customer-facing check-ins, with clear agendas, follow-ups, and next-step ownership.
Facilitate UAT and deployment, ensuring measurable outcomes are validated.
a and report on success metrics across 30/60/90-day milestones and ensure platform adoption.

Operational Excellence

Maintain rigorous documentation: dataset inventories, architectural diagrams, solution design docs, etc.
Ensure consistent file naming, visual branding, and version control across all customer-facing material.
Keep Slack, HubSpot, JIRA, and Confluence spaces current and synchronized.
Proactively escalate blockers, risks, or unclear ownership to leadership with proposed resolutions.

Strategic Growth

Identify expansion opportunities based on solution usage and customer success metrics.
Collaborate with Product to feed back client needs and usage patterns into roadmap priorities.
Act as a trusted strategic advisor to the client, helping them envision and prioritize future AI investments.

Ideal Qualifications

At least six (6) years in a hybrid technical+customer-facing role (Solutions Architect, Customer Success, Engagement Manager, etc.).
Strong understanding of applied Data Science, ML, GenAI (e.g., LLM Prompting, RAG).
Demonstrated success delivering AI or data-driven solutions in a consulting or startup setting.
Excellent storytelling and business value articulation skills for both technical and executive audiences.
Detail-oriented with exceptional project management and follow-through.
Global client experience is strongly preferred.
Prior experience in a fast-paced, ambiguous environment with high expectations for ownership and delivery.
Professional fluency in English and Spanish is required. Portuguese is a plus.

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Sale: Execution & Success