Posted:7 hours ago|
Platform:
Work from Office
Full Time
Be responsible for day-to-day technical administration of the RSA Archer platform
o Lead the administration of items such as user accounts, data feeds, workflow & reports access etc.
o Provide development / configuration support based on technical requirements
o Own technical issues/problem resolution and request management
o Execute test cases and document them
o Support User Acceptance Tests and implement code into production
o Define/configure questionnaires/workflows/forms/reports in Archer
o Participate in and support Archer version upgrades
o Install, test and deploy new applications in Archer
o Work with service management and infrastructure teams as needed on technology upgrades, maintenance, and issue resolution
o Conduct in-person and online training sessions for stakeholders as appropriate
o Provide support when Production issues occur
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