RPMG:Portfolio Manager - Reach Market

No of VacanciesReports toCluster Portfolio ManagerIs a Team leader?NTeam SizeGradeAM/DMBusinessRetail BankingDepartmentRetail Portfolio Management GroupSub-DepartmentLocationPAN IndiaAbout Retail Portfolio Management GroupThe RPMG department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others They also offer working capital loans and Business loans for Small Businesses and is also responsible for the receivables/collections business of the bankAbouttheRoleThe Portfolio Manager for reach market is responsible for managing the portfolio of retail loans portfolio, ensuring NPA resolution, and achieving collection targets This role involves handling the Risk portfolio, achieving resolution and normalization targets, and ensuring compliance with audit proceduresPortfolio ManagementManage the portfolio of retail loan productsEnsure maximum release from the NPA pool by achieving the required resolution target as per the business requirementEnsure minimum addition to the NPA pool by maintaining the delinquency levelAchieve business targetsOperational ManagementOversee the collection process to ensure efficient and effective portfolio managementMonitor and analyze portfolio performance metrics and implement necessary adjustmentsEnsure compliance with regulatory guidelines and internal policiesEngage defaulting members through telephone, emails, and physical visits to recover payments on defaulted accountsMaintain daily activity logs of calls, physical visits, right party contacts, promises to pay, and promises to pay keptData Analysis and ReportingCollect, analyze, and interpret data to measure portfolio performance against established KPIsGenerate detailed reports on portfolio metrics and provide actionable insightsIdentify trends, patterns, and opportunities for optimizationProcess ImprovementContinuously evaluate and enhance portfolio management processes and workflowsIdentify opportunities to improve efficiency and effectivenessImplement industry best practices and emerging technologiesQualificationsGraduation/Post-Graduation from a recognized instituteMinimum of 3 years of relevant experience in the NBFC/Banking industryDesired QualificationsKnowledge and understanding of collections and market dynamicsKnowledge of regulatory guidelines and normsOperational and system knowledgeRole ProficienciesProven experience in portfolio management, preferably within the financial services industryStrong analytical skills with proficiency in data analysis and interpretationExcellent project management skills with the ability to prioritize and meet deadlinesStrong interpersonal and communication skills with the ability to collaborate effectivelyAbility to manage complex client situationsAbility to manage risk and uncertainty for self and team within a dynamic priority-setting environmentAbility to handle pressure and meet deadlines