RPMG: Center Portfolio Manager - Bharat Banking

Job Description

About the Role The Center Manager handles multiple vendors which handle across bucket portfolio for AGRI Loans. The Center manager ensures bucket resolution and manages the portfolio as per the existing process. The Center Manager also ensures compliance with the audit procedures of the bank. Key Responsibilities 1.Achieve the required resolution target as per the business requirement. 2. Ensure minimum forward flow to the next bucket. 3. Timely allocation, billing confirmation, regular customer visits. 4. Inventory management basis quarterly targets/ risk benchmarks @ 30DPD+, 90DPD+ & 180DPD+ 5. Net NPA Performance against the targets for the month. 6.Recovery Target for the month – RURAL 7.Gross Slippages & Inventory management basis resolution targets. 8.NPA Recovery / Upgrade for the month 9.Legal Filling, Coverage & Execution. 10.Manage outsourced staff /vendors and ensure achievement of the monthly resolution targets. 11.Ensure adherence to the set process and audit requirements in place. 12.Create a performance-oriented environment leading to high employee motivation and productivity. 13.Ensure that all staff are adequately trained on the products of the bank, processes, and various policies of the bank Qualifications Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Min 5 years of relevant experience in NBFC/ Banking industry Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge and understanding of collections and market dynamics. Excellent vendor management skills. Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language. Ability to manage complex client situations. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment. Ability to handle pressure and meet deadlines