RL - Mortgages:Sales Manager - ASHA Home Loan - Branch

The Mortgages department is a part of the Retail Lending business of the bank and offers Asha Home Loans to all segments including affordable segment of customers Pan India This role is responsible for achieving business goals within laid down compliance norms through adoption of transformation within Asha Home Loan business Details of the Role Department Retail Lending Grade AM/DM/M Sub-Department Retail Lending- ASHA Home Loan - Branch Reporting (Business) M/SM/AVP Location Pan India Reporting (Matrix)

Business Goals and Profitability

• Meet assigned disbursement targets by sourcing Asha home loan business through designated branches
• Ensure daily follow-up and engagement with branch staff to generate quality leads
• Create and convert the prospects for cross selling opportunities

• Support branch teams with product knowledge, sales pitches, and application processing
• Conduct regular visits and huddles with branch staff to improve lead conversion

• Ensure accurate documentation and eligibility checks as per process guidelines
• Adhere to internal and regulatory compliance requirements

• Engage with customers referred by branches to ensure prompt service and resolution
• Facilitate smooth onboarding and address queries during the application process

• Ensure use of Siddhi, MLP, Omega, and SFDC tools for lead tracking and conversion

• Graduation/post-graduation from a recognized institute
• 2+ sales experience (secured products preferred) with at least 0-2 years in Home Loan and LAP (preferably affordable housing loans)

• Strong sales orientation
• Proficiency in managing complex client relationships, diverse stakeholders
• Capability to handle pressure and meet deadlines
• Skill in managing large, geographically spread team; coaching and mentoring team members
• Competence in managing within a dynamic, priority-setting environment
• Strong risk and compliance mindset
• Adept at communication and interpersonal skills