RL - Mortgages:APF Relationship Manager - Home Loan

Job Description

Job description: Mortgages: APF Relationship Manager – Home Loan Position Responsibilities Job Description Role Purpose Responsible engaging and building relationship with builders for retention, upsell, cross sell and referrals to achieve overall growth of the portfolio and revenue of the location. Coordinating with Branches. Cluster, Market to ensure that they are able to respond proactively to builder/developer issues and challenges by providing them with the required guidance and support Role Accountability Drive the business in the geography through the resources and ensure attainment of targets Map the business potential in the geography of operation Organize activities/events across channels to increase lead generation Conduct field visits in case of High value business proposal Liaise with internal stake holders to improve sourcing and ensure quick conversion of business Ensure stability of total ecosystem income from existing set of builders and explore avenues for new income generation from existing as well as new builders Source new to bank relationships through referrals and market combing Add value to the client and stay ahead of the competition by structuring and implementing innovative deals in acquiring and retaining solutions Organize training sessions, guide and coach Branches to enable them to attain the desirable sales performance levels Provide complete and comprehensive information on various products, services offered by the Bank to builder/developers and ensure best services are provided to them Portfolio monitoring: Assist the Regional Head/ RHS in ensuring a high quality book and keep on look-out for red flags through quantitative and qualitative monitoring Measures of Success (Define the Outcomes expected of the role) Driving APF sourcing for new business. Deliver plan on onboarding new projects and retaining the existing relations. Meet all Quality control Compliance metrics benchmarks.