RIMS Data operations lead

Description

Knowledge of Veeva RIMS and its objects is a must have for this role

Primary Responsibilities:

- Setup execution and governance process Data management related requests.

- Establish and manage the operations for request management associated with Data management

- Manage the Metrics as requested by customer and those necessary for healthy operations and analysis

- Manage the execution with regular monitoring and handling customer escalations associated with the requests

- Provide guidance to team in data request execution

- Manage team size based on request historical trends and projections keeping sponsor lead in synch

- Recommend process updates/changes and implement same as per sponsor lead consultation and confirmation

- Enable and manage daily, weekly, monthly and adhoc reports

- Perform data management activies as per need

- Resolve complex functional situation by appropriate interaction and discussion with stakeholders

Secondary Responsibilities:

- Support sponsor in strategic discussions and decisions

- Enable team upskilling

- Establish and manage backup lead

- Team grooming

Interactions (With different internal teams/stakeholders/clients/etc.):

- Internal teams like other function leads, security, Infrastructure, Technology, Compliance, HR etc as per need

- Organization leadership meetings

- Client discussion and capability presentations and planning

- Workshop with client on strategic projects