Rewards Sales Manager

Edenred

8 - 13 years

25 - 30 Lacs

mumbai

Posted:11 hours ago| Platform:

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Skills Required

sales stock exchange business development manager market intelligence account management customer support customer service operations new business development salesforce

Work Mode

Work from Office

Job Type

Full Time

Job Description

Define, roll out and monitor business development strategy, analyze market opportunities, industry segments that fit with Edenred existing products in India
Identify deal requirements, revenue potential (including financial modeling) and build sales strategies accordingly
Ensure constant understanding of Market in terms of competition mapping, market intelligence and market share.
Ensure BD (Hunting) team s alignment with strategy, implement efficient reporting tools (e.g. Salesforce), assess team capabilities, development needs, roll out improvement plan
Lead key opportunities and ensure hands on approach on prospects opportunities
Constantly have the business development team build a 4X pipeline and conversion in line with market benchmarks
Hybrid Sales representatives (Hunting + Farming):
Manage the newly acquired customers and ensure revenue recognition as per the projections made during the New Business Development timeframe
Manage financial objectives (topline, bottom line, profitability, cash collection) of related portfolio to ensure profitable and sustainable growth of newly acquired customers
Continuously benchmark Edenred India services with market requirement, competition
Propose/ implement actions to ensure Edenred India high competitivity on the market
Ensure high-quality customer service and issue resolution in order to retain current clients: measure and monitor clients engagement and satisfaction (NPS)
Guarantee Clients SLA monitoring and alignment with clients and contracts requirements
Manage client engagement activities, including identifying client business requirements, opportunities and preparing proposals and quotations
Define, roll out and optimize the hybrid team to deliver strategic plan, including identifying key team capabilities requirement and setting up skill/capability building plan and key talents development programs
Interact with peer Sales managers, executive leadership, and functions / department heads concerning clients, product, operations legal and technology related key topics
Ensure end to end smooth operations between Accounts, Merchants, IT and Operations team in coordination with other Department Heads
Overall, as a Sales leader in the Edenred India organization, Sales Manager is expected to be a role model for compliance, security and transparency
ROLE EXPECTATIONS
Strategic Thinking
Align sales efforts with the company s broader vision and goals
Ability to have strategic business discussions with CXOs across customers and prospects
Experience in conceptualizing and executing initiatives leading to increased sales productivity and desired business outcomes
Ensure that the sales function not only meets revenue targets but also drives sustainable growth and market leadership.
Demonstrate both long-term planning and the agility to adapt to changing market circumstances.
Make decisions based on data and customer centricity such that Edenred gains unfair attention of the customer segment
Partner with marketing, product, finance, and other departments to create an integrated go-to-market strategy.
Advise on omnichannel strategies, partnerships, digital sales transformation ideologies to stay ahead of the market.
Set up and implement strategic plan to retain and expand current customer relationships across business verticals: define mid and long term vision to grow the business.
Ensure all engagements are properly contracted and both internal and external SLA (clients, suppliers) are properly formalized
Revenue and OperationalExcellence
Demonstrate Revenue attainment month on month while focusing on profitability
Optimise every aspect of the sales function to achieve peak efficiency, consistency, and performance while aligning with the company s strategic objectives.
Focus on adopting/creating systems, processes, a culture that ensures sustainable, predictable, and scalable sales success.
Regularly review processes, tools, team performance to identify improvement areas.
Ensure accurate sales forecasting to align sales activities with broader business goals.
Anticipate risks ( economic downturns, market saturation etc.) and adjust plans without compromising on revenue forecasts.
Ensure operational monitoring of Sales performances, from pipeline building to deal closing in coordination with relevant BU department (Marketing, IT, Finance) and APAC / eQ support teams (Strategy, Product), leverage Group s Sales Excellence tools and best practice to build a Sales Dream team in India
Ensure contracting practices are aligned with local and group requirements in terms of financials, profitability, compliance and security
Ensure smooth transition of clients upon contract signature and roll out to Account Management team
Manage financial objectives (topline, bottom line, profitability, cash collection) of related portfolio to ensure profitable and sustainable growth of accounts
Ensure operational monitoring of Sales performances, from pipeline building to deal closing in coordination with relevant BU department (Marketing, IT, Finance) and APAC / eQ support teams (Strategy, Product), leverage Group s Sales Excellence tools and best practice to build a Sales Dream team in India
Ensure all engagements are properly contracted and both internal and external SLA (clients, suppliers) are properly formalized
Create and deploy business review formats/checks/processes both internally/externally, ensuring health of the portfolio under supervision
Ensure Sales discipline in terms of pipeline creation, calls made, proposals sent, pipeline accuracy and attention to forecast.
First 12 months: Impact Objectives
Demonstrate deep understanding of the business trends, competition, market potential in the Rewards and Loyalty space in India
Build an profitability driven annual plan to leverage market potential for business scale
Execute on the annual plan with attention to risk mitigation and unlocking opportunities
Evaluate the sales team and process readiness for the growth charter
Drive revenue growth by thinking innovatively and with a focus on forecast accuracy
Strengthen sales team competencies by coaching/retaining the right talent and hiring from own professional network
Collaborate within the Rewards business, become the voice of the customer, influence stakeholders to deliver results for the team and business
Build relationships and establish credibility internally, with partners and customers
Role model the Edenred values of Passion for Customers, Entrepreneurial spirit, Respect, Imagination and Simplicity
YOUR PROFILE
You have 8 years experience in a similar function within B2B Rewards,Digital Vouchers, Benefits & Loyalty with at least 2 year s in a peoplemanagement role.
Experience in B2B rewards, having managed Business Development and Account Management teams successfully
Strong understanding of rewards, channel rewards or customer rewards mandatory
Outstanding marketing acumen and sales acquisition mindset
Capacity to sustainably develop a client portfolio in gifting, B2B sales or fintech industry
Enthusiasm and drive to manage large multi location teams
Ability to coach, grow and inspire junior Managers by developing your team s skills in line with Edenred Dream Team values
Integrate multi/cross functions teams and interact with Senior Executive Management
Prior experience managing Sales Development or Hunting portfolios, with demonstration of revenue attainment with profitability with the span of influence
Experience in handling compliance topics for operations and clients programs
Understanding of revenue modelling and cash collection principles
Ability to think strategically and execute thoroughly, various sales play keeping in mind business scalability and profitability
Ambitious, sales and people oriented leader with an entrepreneurial spirit

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