ResMed has always applied the best of technology to improve peoples lives. Now our SaaS technology is fueling a new era in the healthcare industry, with dynamic systems that change the way people receive care in settings outside of the hospital-and tools that work every day to help people stay well, longer. We have one of the largest actionable datasets in the industry, creating a complete view of people as they move between care settings. This is how we empower providers-with vital insight to deliver the care people need, right when they need it.
Revenue Cycle Representative
We are a dynamic Revenue Cycle Management (RCM) and software company committed to delivering exceptional billing services and innovative solutions to our clients. We are seeking a high-caliber individual who is passionate about healthcare billing and eager to grow within a fast-paced, collaborative environment.
Position Summary
The Revenue Cycle Representative is responsible for providing accurate and timely billing services to both software and non-software clients. This role plays a key part in maintaining client satisfaction and ensuring the financial health of our customers through effective claims management and reimbursement follow-up.
Key Responsibilities
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Submit claims promptly to Medicare, Medicaid, and private payers.
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Verify that claims are processed correctly and accepted by payers.
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Process adjustments and re-file claims as necessary.
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Collaborate with team members to manage accounts receivable (AR) for clients.
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Investigate and resolve reimbursement issues and perform claim follow-up.
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Meet or exceed established productivity benchmarks.
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Build and maintain strong client relationships, assisting with billing inquiries and claim resolutions.
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Address and resolve client concerns in a timely and professional manner.
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Escalate unresolved issues to appropriate departments or management.
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Maintain up-to-date knowledge of Medicare rules, regulations, and billing codes.
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Ensure compliance with HIPAA and confidentiality standards.
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Perform other duties as assigned.
Qualifications
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Minimum of 1-4 years of progressive experience in Home Health and/or Hospice billing .
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Prior experience with Medicare billing rules and codes (preferred) .
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High school diploma or equivalent required; college degree preferred.
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Proficient in basic bookkeeping and statistical compilation.
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Strong organizational and multitasking skills.
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Excellent written and verbal communication abilities.
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Comfortable using computers, office equipment, and learning new systems.
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Professional, courteous, and adaptable demeanor.
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Ability to work independently and collaboratively in a dynamic environment.
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Willingness to engage with cross-functional teams to support client needs.
Why Join Us?
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Opportunity to grow with a forward-thinking RCM and software company.
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Supportive team culture with a focus on continuous improvement.
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Competitive compensation and benefits package.
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Flexible work environment and career development opportunities.
We commit to respond to every applicant.