Retail Trainer - Jewellery Brand

0 years

0 Lacs

Posted:1 week ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Overview:

The role includes travelling to branches to train new joiners, assess existing staff, and support the organisation’s Learning & Development strategy.


Key Responsibilities:

• Conduct training on diamonds, gemstones, metals, hallmarking, and product features.

• Travel to store locations for new joiner onboarding and in-person training.

• Train staff on invoicing processes, billing software, documentation, and store SOPs.

• Assess existing staff through observation, tests, and performance evaluations.

• Deliver sales, luxury customer experience, and clientelling training.

• Develop L&D materials: manuals, SOPs, e-learning, and presentations.

• Identify skill gaps and design improvement plans.

• Ensure compliance with certifications, process standards, and brand guidelines.

• Collaborate with HR and Retail teams to manage training schedules

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