Retail Store Manager

Job description Key Responsibilities:     Sales & Profitability: •           Boost sales through cross-selling and up-selling. •           Meet Profit & Loss (P&L) targets and ensure BBB & Amore success. •           Improve margins with local purchases and discount control. Customer Experience: •           Maintain high Customer Satisfaction (CSAT v2.0). •           Ensure on-time delivery. •           Engage inactive and chronic customers through calls. Operations: •           Control operational expenses (OPEX). •           Maintain store hygiene and cleanliness. •           Prevent losses with shrinkage control. •           Manage petty cash, imprest cash, and shift variance. •           Ensure a pleasant shopping experience with in-store music. Team Management: •           Train and develop the store team. •           Use both classical and new training approaches. •           Reduce staff attrition by creating a positive work culture. •           Plan for future leadership with succession planning (MP Succession). Qualifications & Skills: •           Bachelors degree in Business, Retail, or related field. •           3-5 years of retail management experience. •           Strong leadership and problem-solving skills. •           Experience in P&L management and sales techniques. •           Proficiency in MS Office and retail software.     Preferred: •           Experience in customer engagement and store operations.   Role: Retail Store Manager Industry Type: Retail Department: Merchandising, Retail & eCommerce Employment Type: Full Time, Permanent Role Category: Retail Store Operations Education UG: D. Pharma , B. Pharma or Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills store manager Retail Store Operations Store Operations Retail Operations Store Merchandising Store Planning About company Key Responsibilities: Sales & Profitability: •           Boost sales through cross-selling and up-selling. •           Meet Profit & Loss (P&L) targets and ensure BBB & Amore success. •           Improve margins with local purchases and discount control. Customer Experience: •           Maintain high Customer Satisfaction (CSAT v2.0). •           Ensure on-time delivery. •           Engage inactive and chronic customers through calls. Operations: •           Control operational expenses (OPEX). •           Maintain store hygiene and cleanliness. •           Prevent losses with shrinkage control. •           Manage petty cash, imprest cash, and shift variance. •           Ensure a pleasant shopping experience with in-store music.   Team Management: •           Train and develop the store team. •           Use both classical and new training approaches. •           Reduce staff attrition by creating a positive work culture. •           Plan for future leadership with succession planning (MP Succession).