Retail Store Manager

Company Description

Founded in 2019, The Sleep Company is India’s fastest-growing comfort-tech brand, dedicated to revolutionizing how the nation sleeps, sits, and relaxes. At the core of our innovation is SmartGRID, India’s first and only patented sleep technology, designed to deliver adaptive, science-backed comfort. With over 4 lakh satisfied customers, a 4.9-star rating on Google, and 157+ stores across India, we are a trusted name in comfort. Supported by a team of over 1,500 people and certified as a Great Place to Work, we are committed to creating better products, culture, and lifestyles.

Role Description

This is a full-time, on-site role for a Retail Store Manager located in Bengaluru. The Retail Store Manager will be responsible for overseeing daily operations, ensuring customer satisfaction, managing store staff, and implementing retail loss prevention measures. Additional tasks include maintaining high standards of customer service, driving sales, handling inventory management, and ensuring compliance with company policies.

Qualifications

• Customer Service and Customer Satisfaction skills
• Strong Communication skills
• Experience in Store Management
• Knowledge of Retail Loss Prevention strategies
• Leadership and team management abilities
• Proven capability to achieve sales targets
• Strong organizational and multitasking skills
• Experience in the retail industry is preferred
• Bachelor's degree in Business, Retail Management, or related field is a plus