Retail Store Manager

Role:

Location:

Experience:

About Gokyo

Gokyo is India's Own Outdoor Clothing Brand, born from Himalayan experience and built for real travel. Co-founded by Everester and retail leader Venkatesh Maheshwari, we design versatile apparel and gear for treks, city breaks, safaris, and photography tours. Explore Instagram: @gokyo.in

Role summary

Own end-to-end store operations and deliver sustained sales growth. Lead, coach, and scale a high-performance team while upholding Gokyo's customer experience, visual standards, and operational discipline.

Key responsibilities

Achieve monthly revenue, conversion, ATV, and UPT targets

Workforce planning, hiring, onboarding, and weekly coaching; build a strong bench

Daily SOPs: opening/closing, cash, billing, stock receiving, RTV, shrink control

Inventory health: cycle counts, replenishment, size-curve integrity, ageing control

Visual merchandising execution and weekly refreshes aligned to brand guidelines

Local marketing: community outreach, trek clubs, partnerships, and micro-events

Reporting: daily MIS, sell-through, bestsellers/slow movers, and action plans

Coordination with HO for supply, VM, marketing, HR, and finance

Qualifications

510 years apparel retail experience with at least 2 years leading a store team

Track record of meeting sales targets and improving KPIs in outdoor/athleisure/sportswear

Strong people leadership, rota planning, and performance management

Proficient with POS, Excel/MIS, inventory systems, and basic retail math

Customer-first mindset; calm under pressure; hands-on problem solving

Flexibility for weekends/holidays, physical store work, and periodic travel for training

Nice to have

Local market knowledge of Thane/Central Mumbai and nearby catchments

Passion for outdoors, trekking, travel communities, or endurance sports

Experience launching new stores or turning around underperforming ones

Compensation

Competitive, aligned to experience and outcomes.

How to apply

Email your CV to [HIDDEN TEXT] with the subject Retail Store Manager Thane West and mention your current CTC in the email. Shortlisted candidates will be contacted for the next steps.