Retail Store Manager - Fashion

About Chela Clothing

Chela Clothing is a premium saree brand rooted in tradition and inspired by modernity. With a flagship store in Thrissur and growing presence across Kerala. Chela offers timeless elegance through carefully curated collections, personalised service, and a warm in-store experience.

Role Summary

We are looking for an experienced and passionate Retail Store Manager - Male to lead our new store in Kottayam. The ideal candidate will oversee daily store operations, ensure high customer satisfaction, manage the sales team, and uphold Chela’s brand values.

Key Responsibilities

• Manage and lead all store operations including sales, staff supervision, inventory, and customer experience
• Drive daily/weekly sales targets and ensure excellent customer service
• Recruit, train, and motivate store staff to achieve team goals
• Monitor stock levels, coordinate with the central team for restocking, and maintain proper visual merchandising
• Ensure store cleanliness, organization, and brand presentation standards are maintained at all times
• Handle billing, cash management, and daily financial reporting
• Resolve customer queries, complaints, and feedback in a timely and professional manner
• Maintain store safety, compliance, and adherence to company policies
• Generate and submit regular sales and performance reports

Requirements

• Proven experience (2+ years) as a Store Manager or Assistant Manager in a retail/fashion/apparel setting
• Strong leadership, communication, and interpersonal skills
• Passion for fashion, customer service, and team building
• Good organizational and problem-solving abilities
• Flexibility to work on weekends, holidays, and flexible shifts as needed
• Knowledge in Computer Application, Billing Systems & Online Applications
• Fluency in English (spoken & written)
• Qualification: Graduate
• Location: Based at Kottayam, or nearby area

What We Offer

• Competitive salary
• Opportunity to grow with a premium, expanding brand
• Supportive work culture and professional development

Job Type: Full-time

Pay: Up to ₹20,000.00 per month

Experience:

• Fashion retail: 5 years (Preferred)
• Store Manager: 2 years (Required)

Location:

• Kottayam, Kerala (Required)

Work Location: In person