Retail Sales Associate

As a Retail Sales Associate at Stella Fine Jewellery's Vadodara Mall Store, your role is crucial in providing customers with a personalized shopping experience while upholding the brand's values and standards. Key Responsibilities: - Welcome and assist customers, understand their preferences, and help them in selecting the perfect jewellery pieces. - Share in-depth product knowledge, particularly about lab-grown diamonds, design intricacies, and different metals used. - Implement upselling and cross-selling techniques by suggesting complementary accessories and maintenance services. - Take charge of maintaining store displays, managing inventory, ensuring cleanliness, and presenting products effectively. - Process sales transactions including billing, packaging, and adherence to store policies. - Deliver exceptional customer service by addressing queries, resolving issues promptly, and fostering relationships for repeat business. - Meet sales targets, contribute towards store objectives, and learn sales strategies like clienteling and relationship building. Qualifications Required: - 0-2 years of experience in retail, jewellery, luxury goods, or related sales fields. Enthusiastic freshers willing to learn are also encouraged to apply. - Basic knowledge or interest in gemstones, diamonds, and jewellery design (knowledge of lab-grown diamonds is a plus). - Proficiency in English and preferably in Hindi and Gujarati for effective customer interactions. - Display a pleasant demeanor, exhibit confidence, and prioritize a customer-centric approach. - Possess basic numerical skills for billing and calculations, along with traits of honesty and reliability. - Willingness to work flexible hours, including weekends and holidays as per the retail industry standards. What We Offer: - Competitive salary with incentives and commissions based on performance. - Training in jewellery, lab-grown diamonds, and best practices in retail sales. - Growth opportunities based on performance, potentially leading to higher responsibilities such as Sales Lead. - Employee benefits including a uniform, staff discounts, and more. Join us in this exciting opportunity as a Retail Sales Associate at Stella Fine Jewellery and be a part of our dedicated team at Vadodara Mall Store.,