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10.0 - 14.0 years
0 Lacs
karnataka
On-site
Thoucentric is a niche management consulting firm that specializes in aiding organizations in overcoming business challenges, maximizing growth, and enhancing overall performance through effective problem-solving, efficient people, process, and technology solutions, end-to-end execution, and management. The firm comprises a team of 300 seasoned professionals with diverse industry, solution, and product experience, making them effective business liaisons. Established in India, Thoucentric has expanded its operations to four other global locations, including the US, UK, Singapore, and Australia. As a part of Xoriant's Consulting business, Thoucentric plays a pivotal role in assisting clients with various services such as Business Consulting, Program & Project Management, Digital Transformation, Product Management, Process & Technology Solutioning, and Execution encompassing areas like Analytics & Emerging Tech. The firm's operations span across functional domains like Supply Chain, Finance & HR, Sales & Distribution in regions including the US, UK, Singapore, and Australia. Thoucentric's unique consulting framework emphasizes execution over pure advisory, enabling them to work closely with renowned names in the global consumer & packaged goods (CPG) industry, new age tech, and start-up ecosystem. Requirements for the role: - Experience in retail planning - Minimum of 10 years of experience in at least two full-cycle implementations of leading supply chain software solutions like JDA, SAP, Kinaxis, O9 - Proficiency in configuring supply chain products and customizing solutions based on client requirements - In-depth knowledge of supply chain planning processes including demand planning, supply planning, S&OP, and inventory optimization - Ability to create business blueprint documents, validate designs following industry best practices - Prepare FMEA, Functional Specifications, Test cases, and Training documents - Skilled in managing project teams (both on-site and off-shore) to ensure timely delivery of project deliverables meeting expectations - Excellent communication and interpersonal skills to engage with internal and external stakeholders, with a focus on follow-through and reporting - Proficient in driving projects in a matrix management environment, emphasizing influence, efficiency, collaboration, candor, openness, and results orientation If you meet the specified requirements and are keen on joining a dynamic consulting firm with a strong focus on client success and delivery excellence, this opportunity based in Bengaluru, India might be the perfect fit for you.,
Posted 2 weeks ago
8.0 - 12.0 years
8 - 10 Lacs
Chennai
Work from Office
Dear Jobseeker!!! We are looking for Retail Manager Qualification: BBM/BBA/B.Sc./MBA Experience : 8 to 10 years Report To: Park Head & Retail Head Skills 1. Retail Operations Management Leadership and Team Development Strategic Planning and Execution 4. Data-Driven Decision Making5. Guest Service Excellence6. Strong attention to detail and accuracy. Duties & Responsibilities We are looking for an experienced Retail Manager to oversee the daily operations of our Retail Outlet. You will be the one to ensure smooth running of operations to maximize sales and minimize costs. The ideal candidate will have experience as a Retail manager and knowledge of diverse business subjects such as sales, marketing etc. An effective retail manager will also be able to motivate personnel to perform according to their maximum capacity. The goal is to manage our outlet in ways that boost revenues and develop the business. Responsibilities : Develop and execute retail strategies aligned with the parks overall business goals, focusing on maximizing sales per head and enhancing guest experience. Analyse sales and revenue reports to identify trends and make data-driven decisions regarding product assortment, pricing, and promotions. Forecast sales, inventory requirements, and staffing needs in line with seasonal variations and visitor footfall. Oversee all retail operations across multiple outlets within the park, ensuring stores are consistently well-presented, stocked, and operational. Organize store operations and allocate responsibilities to personnel to optimize efficiency and guest service. Monitor stock levels, purchasing, and replenishment processes, ensuring availability of high-demand items while managing inventory costs. Ensure all retail areas comply with company policies, visual merchandising standards, and health and safety regulations. Plan and oversee in-store promotional events, displays, and themed merchandise launches. Prepare and manage retail budgets, aiming for revenue growth, effective cost control, and profitability. Monitor expenditures, margins, and wastage, implementing corrective measures as needed. Recruit, train, and motivate retail staff to deliver outstanding service and achieve sales targets. Conduct regular team meetings, coaching sessions, and performance reviews to build a high-performing culture. Lead by example through visible presence, including MBWA (Managing by Walking Around) to engage staff and customers. Ensure all guests receive prompt, friendly, and professional service that reflects the parks brand. Handle escalated customer concerns and complaints swiftly to maintain the parks reputation and guest satisfaction. Ensure compliance with all legal, health, and safety guidelines specific to amusement park operations. Inspect stores regularly to identify and address operational issues, hazards, or policy deviations. Stay up to date on industry trends, retail technologies, and best practices relevant to Amusement park and attractions. Recommend and implement improvements to products, processes, and the overall retail guest experience. Requirements Proven experience as retail manager or in other managerial position Knowledge of retail management best practices Outstanding communication and interpersonal abilities Excellent organizing and leadership skills Commercial awareness Understanding of the retail sales process Familiarity with consumer behavior principles Excellent communication skills, capable of building trusting relationships Flexibility to work various shifts. Ability to create a positive and productive work environment. Interested candidate can drop resume at priyanka@wonderla.com
Posted 2 weeks ago
5.0 - 7.0 years
30 - 35 Lacs
Pune, Bengaluru, Delhi / NCR
Work from Office
Retail functions knowledge: Merchandise Planning, Supply Chain Planning, Demand Planning, Replenishment, Store Operations, Space Planning OR Consumer Goods/Travel Domain experiecne. Good to have skills: R / Python / SAS Visualization tools (Tableau, Power BI) Data Management tools (Alteryx / SQL / MS Access) Experience: 5 to 7 years of relevant work experience in Consulting, Analytics, or Retail industry At least one retail data analysis project Functional experience in at least two retail areas: merchandising, supply chain, store operations, forecasting, replenishment, space planning Educational Qualification: Bachelor's degree from a reputed institution (Engineering preferred) MBA Job Summary: Deliver strategic and operational consulting to global retail clients, focusing on merchandise, supply chain, and store operations across grocery, fashion, and general merchandise segments. Conduct deep-dive analysis of business processes and financial data to generate actionable insights, define transformation roadmaps, and co-create solutions with client and internal teams. Lead change initiatives aligned with business goals; engage stakeholders effectively to drive solution adoption, build credibility, and influence decision-making at all levels. Demonstrate retail thought leadership, manage proposals and business development activities, and balance multiple priorities while ensuring quality delivery in high-pressure, cross-functional environments.
Posted 2 weeks ago
10.0 - 15.0 years
19 - 25 Lacs
Hyderabad
Work from Office
Overview Accelerate PepsiCo business growth by supporting the North America DX Sector Leads with Category analysis, Space and assortment strategy recommendations to drive growth Responsible for delivering assortment and space analysis, category performance reviews, and addressing ad-hoc customer requests, based on internal and external data sources Provide analytics to support key strategic customer engagements and to support category assortment and space interventions Responsibilities Supports in the creation and driving of winning execution strategies in-store with customers. Identifies sales opportunities and optimization tactics to drive category demand, space and assortment Space Management- Optimizing shelf space allocation for products. Assortment Planning- Developing tailored product assortments for retail locations. Qualifications An experienced Insight or Analytics professional with experience in a leading consumer goods company with 10+ years EducationMBA, Masters or bachelors in engineering/economics, statistics, marketing. LanguageEnglish Fluent High degree of familiarity with CPG and Food & Beverage industry data sources, including Nielsen/IRi (POS and HH panel), Kantar Worldpanel, etc. Deep understanding of CPG industry business performance outputs and causal measures, their relationships, and how to address business questions in a robust way that translates to simple outputs Proficient with Power Point and advance Excel skills. Willingness to learn new tools and capabilities. Strong collaboratorInterested and motivated by working with others. Actively creates and participates in opportunities to co-create solutions across markets; will be willing and able to embrace Responsive Ways of Working Can easily see how insights/research learning can improve businesses impact and frames up presentation efforts and opportunities to inform business decisions Proven analytics, shopper research experience, or consumer insights experience applying statistics to CPG industry business problems Problem solvingA bility to approach complex problems methodically and develop effective solutions. Operational experience from business servicing sector and/or consulting experience would be a plus Essential Become an indispensable partner for Sector Commercial by showing great thought leadership with ability to recognize and take actions to improve delivery of work. Not always being asked. Navigating conflict in a collaborative way to provide a solution that works for GBS & Sector. Ability to work in diverse teams Solution-oriented approach to problem solving Possess ability to analyze & benchmark competitive scenarios Depth and breadth of syndicated data analytics and statistical modeling Ability to work collaboratively and proactively with multi-functional teams Complete understanding of internal & external data sources that could contribute to analytics roles across service centers Strong analytical thinking with proven ability to connect data & insight from category consumption, brands drivers, macro & micro trends, and future forces of consumer change and deliver clear implications for the business.
Posted 2 weeks ago
0.0 years
9 - 14 Lacs
Hyderabad
Work from Office
Overview The main objective of this role is to maximize the presence of PEP items on Ec ommerce customers sites and ensure our items are visible and attractive to shoppers and machines (Search Engine Optimization). Its success is critical to the eComm org achieving its sales and share growth targets. The purpose of this role is to execute best-in-class product content to shoppers and customers. This roles scope encompasses all PEP India brands, products, across a focused list of customers. Responsibilities The Merchandising specialist is responsible for the presence of PEP assortment online, leading the maintenance of eCommerce customers websites with up-to-date, accurate , and compelling product imagery, video, and product copy, with visibility across all PepsiCo India brands for Food (Salty Snacks and Cereals) and Beverages business. In partnership with Sales, Marketing, Commercialization, and Design departments he/she will ensure the correct digital assets are used for all marketing activations and all appropriate assets are created, distributed, and uploaded for new item launches and assortment enhancements. Execute flawless online PEP assortment that is attractive to both shoppers and machines (SEO) across specific set of customers Lead new item setup and the refinement of product detail pages and online brand destinations Educate key stakeholders and implement merchandising best practices across designated customers Intermediate knowledge of internal PIM and DAM systems as well as third-party Content Service Providers (e.g., Syndigo , Salsify) Partner with d esign and brand teams to develop online marketing materials and ensure latest and greatest product packaging and information is available to shoppers on customers sites Partner with the sponsored Search (Performance Marketing) team to understand the keywords shoppers use to search for our products and align our items product content with these terms Work with Marketing and Sales teams to determine appropriate assortment and product content used in our marketing efforts Assist in the creation of product renders and marketing assets (Collaborate with the Creative agency + adapt masters using Adobe tools) Use platforms like Amazon Vendor Central, M- Filterit to develop Content Performance Dashboards and ways to improve performance . Actively managing the merchandising of Blinkit , Zepto , Swiggy, AZ, Flipkart and BigBasket Create and run T&L programs on respective customers to deliver enhanced shopper experience and business impact Qualifications Marketing expertise 6 + years of experience develo ping and executi ng digital merchandising or marketing/media programs, including the development of copy, photography, video, rich media, etc. This role is customer-facing at times (and it is critical that he/ s he can problem solve day to day hurdles prior to escalating to manager. eCommerce and performance marketing mindsetunderstanding of how to leverage SEO and merchandising tactics to find and engage shoppers and drive conversion Adobe Photoshop ( Beginner-Intermediate skill level) Understanding of data and demonstrated ability to deliver improvement of digital KPIs via a strong analytical mindset A track record of delivering results in complex, multi- stakeholder and fluid environments
Posted 2 weeks ago
2.0 - 5.0 years
2 - 5 Lacs
Chennai
Work from Office
Job Title:Junior Merchandiser (Offline)Experience2-5 YearsLocation:Chennai : Coordinate Pop Up and other events with stores Maintain product detail, new product process cycles with product development, Coordinate with vendors Author critical path calendar formation and maintenance Assist merchandisers on day to day functions regarding retail channel stock and merchandising functions Author monthly sales meeting and merchandise reports Experience 2+ years in merchandising management with an interest in textiles
Posted 2 weeks ago
3.0 - 7.0 years
4 - 6 Lacs
Kolhapur
Work from Office
Role & responsibilities The Planogram Merchandiser plays a vital role in enhancing the customer shopping experience by effectively designing and implementing planograms to optimize retail space. This position requires creativity, attention to detail, and close collaboration with buying, marketing, and store operations teams to ensure product displays are visually appealing, strategically planned, and aligned with the companys sales objectives. 1. Develop, design, and maintain planograms for various categories and store formats in Star Localmart. 2. Collaborate with category managers and store teams to understand product priorities, seasonal changes, and promotional requirements. 3. Analyze store layouts, customer flow, and sales data to optimize product placement and shelf space utilization. 4. Regularly review and update planograms based on product performance, new launches, and market trends. 5. Provide clear planogram instructions and guidelines to store teams to ensure correct and consistent implementation. 6. Conduct regular audits of store displays to verify compliance with approved planograms. 7. Partner with visual merchandising teams to enhance the overall aesthetic appeal of displays while supporting commercial goals. 8. Utilize planogramming software tools to create data-driven, space-optimized designs. 9. Track and report the impact of planogram changes on sales and customer engagement. 10. Stay updated with industry best practices and competitor strategies in merchandising and display planning. Preferred candidate profile 1. Strong knowledge of planogramming tools (e.g., JDA Space Planning, Nielsen Spaceman, or similar). 2. Excellent analytical skills to interpret sales data and customer behavior. 3. Attention to detail and organizational skills. 4. Good communication and collaboration skills to work with multiple internal teams. 5. Ability to manage timelines and adapt to changing priorities in a dynamic retail environment. 1. Experience: 2. Bachelors degree or diploma in Merchandising, Retail Management, Marketing, or related field. 3. 3–7 years of relevant experience in planogramming or retail space planning, preferably in FMCG, supermarkets, or modern trade. 4. Experience working with planogramming software tools is highly desirable
Posted 2 weeks ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
Thoucentric, the Consulting arm of Xoriant, a renowned digital engineering services company with 5000 employees, is seeking an experienced professional to join their team in Bengaluru, India. As part of the Consulting business of Xoriant, you will play a crucial role in assisting clients with various aspects including Business Consulting, Program & Project Management, Digital Transformation, Product Management, Process & Technology Solutioning, and Execution in fields such as Analytics & Emerging Tech. You will be involved in projects spanning functional areas like Supply Chain, Finance & HR, Sales & Distribution across different regions including the US, UK, Singapore, and Australia. Your responsibilities will include configuring supply chain software solutions, customization based on client requirements, creation of business blueprint documents, and validation of designs following industry best practices. You will also be required to prepare FMEA, Functional Specifications, Test cases, and Training documents, as well as managing project teams to ensure timely delivery of project deliverables. Excellent communication and interpersonal skills are essential for effective interaction with internal and external stakeholders, with a strong emphasis on follow-through and reporting. To be considered for this role, you should have at least 10 years of experience in retail planning, with a proven track record of involvement in two full cycle implementations of leading supply chain software solutions such as JDA, SAP, Kinaxis, O9. A deep understanding of supply chain planning processes including demand planning, supply planning, S&OP, and inventory optimization is necessary. Experience in driving projects in a matrix management environment and the ability to influence, collaborate, and deliver results are key requirements for this position. Join Thoucentric, a company that values trust, freedom, nimbleness, compassion, integrity, passion, persistence, and conviction. Become a part of a team of world-class business and technology consultants dedicated to delivering excellence and driving growth across global locations. If you are passionate about making a difference and possess the required skills and experience, we invite you to apply for this exciting opportunity. Please note that this job was posted on 04/22/2025.,
Posted 2 weeks ago
15.0 - 20.0 years
60 - 90 Lacs
Kolhapur, Bengaluru
Work from Office
Role & responsibilities Business Strategy: Support new store openings and regional expansions through tailored merchandising strategies. Develop short- and long-term buying strategies to optimize assortment, availability, and margins. Evaluate market trends and competition to innovate and adapt quickly. Merchandising Planning: Define and implement merchandise strategy for all store formats aligned to customer insights, regional demands, and company vision. Lead category architecture, assortment mix, private label development, and price positioning. Plan seasonal and festive merchandising calendar in coordination with marketing and operations. Vendor Management: Build strategic partnerships with suppliers and negotiate best-in-class terms, pricing, and margins. Manage sourcing, procurement cycles, and long-term supplier development. Ensure ethical sourcing and compliance with food safety, ESG, and regulatory standards. Build strong supplier partnerships, negotiate commercials, secure exclusive deals, and ensure timely procurement. Category Ownership: Drive performance across key categories: Fresh, FMCG, Staples, General Merchandise. Optimize SKU count, inventory turns, and shelf space to maximize profitability and efficiency. Leverage data analytics to improve product performance, assortment rationalization, and consumer behavior insights. Manage and grow the food (staples, dairy, FMCG, etc.) and non-food (home care, personal care, general merchandise) portfolio across Star Localmart stores. Margin & Profitability Focus: Develop pricing architecture to maintain competitiveness while protecting margin. Oversee promotion planning with a focus on ROI and customer footfall. Collaborate with marketing and operations for effective promotions rollouts. Must have the knowledge of GMROI, GMROFS Drive initiatives to improve category-level gross margins through effective pricing, promotions, and sourcing efficiencies. Market Intelligence: Stay abreast of market trends, competitor activity, and consumer insights to inform merchandising decisions. Should be an expert in analyzing then AC Nielsen trends. Cross-Functional Collaboration: Lead and mentor a team of category managers, buyers, and merchandise planners. Work closely with Supply Chain, Store Operations, Marketing, and Finance to deliver merchandise objectives. Foster a high-performance culture and data-driven decision-making. New Store Opening: Defining strategies for opening new stores, Research local demographics, competitor offerings, and consumer trends to ensure the product mix aligns with demand. Team Leadership: Build and mentor a high-performance buying & merchandising team with a focus on data-driven decision-making. Preferred candidate profile 1. Experience: 1520 years in merchandising/category leadership roles in organized retail/FMCG, with at least 5+ years in a leadership role managing end-to-end categories. One must have experience in the South and West markets. 2. Domain Expertise: Proven experience in managing both food and non-food categories in small-format retail (e.g., convenience stores, neighborhood stores, discount stores). 3. Education: MBA or PGDM in Retail, Marketing, or Operations from a reputed institution.
Posted 2 weeks ago
0.0 - 2.0 years
1 - 3 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Desired Candidate Profile 0-2 years of experience in textile industry or related field (retail operations/retail planning or any analytical role) Strong understanding of retail operations, retail planning, merchandising or any administrative role with analytical knowledge. Excellent communication, presentation, and interpersonal skills. Immediate joinee with NIFT passout candidate
Posted 3 weeks ago
12.0 - 18.0 years
12 - 16 Lacs
Hyderabad
Work from Office
Job Description for Data Scientist (Analytics): Work Experience: 12+ years Location: Hyderabad Requirements: Must have supply chain experience with ML, especially in Demand Planning and Retail Merchandise Financial Planning Strong expertise in Time Series Forecasting using: Statistical models: ARIMA, Exponential Smoothing, Prophet ML models: XGBoost, LightGBM, etc. Minimum 1 year of hands-on o9 platform experience Proficient in Python/R and relevant data science libraries Experience in building end-to-end ML pipelines for forecasting Strong understanding of demand drivers and retail planning cycles Excellent communication and cross-functional collaboration skills Experience required: 6+ years for Architects Arima, Lightgbm, Xgboost, Prophet
Posted 3 weeks ago
12.0 - 17.0 years
12 - 17 Lacs
Hyderabad
Work from Office
Job Description for Data Scientist (Analytics): Work Experience: 12+ years Location: Hyderabad Requirements: Must have supply chain experience with ML, especially in Demand Planning and Retail Merchandise Financial Planning Strong expertise in Time Series Forecasting using: Statistical models: ARIMA, Exponential Smoothing, Prophet ML models: XGBoost, LightGBM, etc. Minimum 1 year of hands-on o9 platform experience Proficient in Python/R and relevant data science libraries Experience in building end-to-end ML pipelines for forecasting Strong understanding of demand drivers and retail planning cycles Excellent communication and cross-functional collaboration skills Experience required: 6+ years for Architects
Posted 3 weeks ago
6.0 - 10.0 years
4 - 7 Lacs
Kozhikode
Work from Office
Job Overview: The Retail Merchandiser at the corporate level is responsible for developing, executing, and overseeing merchandising strategies across all retail outlets to optimize product assortment, ensure inventory accuracy, and maximize sales and profitability. This role acts as the strategic link between the marketing, demand planning, sourcing, supply chain, and store operations teams. The corporate merchandiser will use data analytics, market trends, and store performance insights to drive decisions and implement company-wide merchandising standards and guidelines. Key Responsibilities: 1. Merchandising Strategy & Planning •Develop seasonal and annual merchandising plans aligned with brand positioning and business goals. •Product Mix : Analyze sales trends, customer behavior, market demand, and store feedback to plan product assortment and range. •Collaborate with the demand planning team for SKU-level forecasting and replenishment strategies. •Define product lifecycle timelines and Product Mix strategies for each category. 2. Product Mix / Assortment & Allocation •Finalize product mix per region/store format based on past performance, Market Trend demographics, and local preferences. •Work closely with the purchasing and sourcing teams to ensure timely availability of merchandise. •Monitor and adjust store-level allocations based on sell-through, stock levels, and promotional performance. 3. Visual Merchandising Direction •Set corporate guidelines for visual merchandising, product placement, and display standards. •Coordinate with in-store teams to ensure brand consistency and execution of visual merchandising strategy. 4. Performance Monitoring & Reporting •Track and report key merchandising KPIs (sell-through rate, stock turnover, margin performance, etc.) •Conduct weekly/monthly reviews to evaluate product, category, and regional performance. •Provide actionable insights and strategic adjustments to the merchandising strategy based on reports. 5.Cross-Functional Teams •Collaborate with marketing for product promotions, campaigns, and seasonal launches. •Align with warehouse and logistics teams for timely product movement and space optimization. •Liaise with store operations for merchandising execution and stock feedback. 6. Promotions & Price Management •Plan and manage seasonal, festival, and clearance promotions in coordination with marketing. •Review and approve pricing strategies in alignment with competition, brand value, and margin goals. •Monitor promotional ROI and make data-driven adjustments. 7. Inventory & Stock Optimization •Maintain optimal stock levels across all stores, ensuring neither overstock nor stockouts. •Work with supply chain to review slow-moving and non-moving items and plan clearance strategies. •Analyze aging inventory and manage liquidation plans. 8. Market & Competitor Analysis •Monitor competitor merchandising strategies, pricing, and promotions. •Keep abreast of consumer trends and integrate insights into future merchandising planning. Key Result Areas (KRAs) •Category-wise sales performance vs. forecast •Sell-through % and inventory turnover ratio •Gross margin return on investment (GMROI) •Stock-out and overstock % reduction •Success rate of promotional activities •Store compliance with merchandising standards
Posted 3 weeks ago
5.0 - 10.0 years
0 - 0 Lacs
gurugram
On-site
Position Overview We are seeking a dynamic and experienced Manager - Buying to join our team at a leading Apparel Retail Brand in Gurugram . This is an exciting opportunity for a professional with a passion for retail and a strong background in buying and sourcing apparel. The ideal candidate will have a proven track record in retail buying, coupled with excellent planning and negotiation skills. You will play a pivotal role in shaping our product assortment and driving sales through strategic buying decisions. Key Responsibilities Develop and implement buying strategies that align with the brand's vision and market trends. Conduct thorough market research to identify emerging trends and consumer preferences in the apparel sector. Collaborate with cross-functional teams including merchandising, marketing, and supply chain to ensure a cohesive approach to product offerings. Manage vendor relationships and negotiate contracts to secure the best pricing and terms for the company. Analyze sales data and inventory levels to make informed buying decisions that optimize stock levels and minimize markdowns. Oversee the buying process from initial selection to final purchase, ensuring timely delivery and quality standards are met. Monitor competitor activity and market conditions to adjust buying strategies as necessary. Lead and mentor a team of buyers, fostering a culture of collaboration and continuous improvement. Qualifications The successful candidate will possess the following qualifications: Experience: 5 to 10 years of experience in retail buying, preferably within the apparel sector. Skills: Strong understanding of retail buying processes, retail planning, apparel sourcing, and vendor management. Analytical Skills: Ability to analyze sales data and market trends to make data-driven decisions. Communication: Excellent verbal and written communication skills, with the ability to negotiate effectively. Leadership: Proven leadership skills with experience in managing and developing a team. Education: A degree in Business, Fashion Merchandising, or a related field is preferred. This is a full-time position with a competitive annual salary of 18,00,000 . The role requires a day schedule and is based on-site in Gurugram. We are looking to fill 2 positions for this exciting opportunity. If you are passionate about the apparel industry and have the skills to drive our buying strategy, we would love to hear from you!
Posted 3 weeks ago
5.0 - 7.0 years
17 - 22 Lacs
Bengaluru
Work from Office
Mini of 5-7 yrs of exp in category management, buying, or merchandising, Candidates who have worked within ecommerce companies or with top Electronics Brands in Buying , Merchandising, Brand Management, Head of Key Accounts would be given preference
Posted 3 weeks ago
2.0 - 4.0 years
6 - 13 Lacs
Hyderabad
Work from Office
Role & responsibilities Collaboration for product life cycle within functions Demand Forecasting: Read and analysis and updating of demand forecasts Inventory Management: Understand concept and make business decision on inventory management for seasons Data Interpretation: Utilize Tableau to generate and interpret exception reports for inventory management Trend Analysis: Be part of weekly projections on moving parts for analysis on Inventory planning Performance Review: Analyze the Demand Analysis report to assess sales trends and item performance, making strategic recommendations for future media and marketing initiatives. Operational Efficiency: Review & Evaluate stock levels to provide insights on backorders, cancellations, etc. Cross-Departmental Coordination: Collaborate with the production department on reorder placements, actively monitoring purchase order (PO) shipping statuses and delivering timely updates to senior management. Backorder Management: Track and prioritize top backorder and anticipated backorder items Overstock Strategy: Identify overstocks and develop actionable strategies & inputs of promotions Liquidation Oversight: Maintain overstock disposition codes and identify end-of-season overstocks as reporting KPI Achievement: Drive efforts to meet service KPI goals related to backorders and cancellations Preferred candidate profile Ability to learn and understand demand forecasting concepts and apply knowledge on the job with strong analytical skills. Ability to effectively operate in a fast-paced, business-decision driving analytical environment. Ability to demonstrate intermediate skill level in MS Excel, including formulating pivot tables, if statements, vlookup statements, etc. Passionate about working with business partners to identify opportunities, driving business decisions with data and analysis. Proactive, self-directed, strategic, and tactical with an intellectual curiosity for analyzing and interpreting information. Strong communication skills with the ability to interact collaboratively and influence others without authority. Functional knowledge of Inventory Management principles and KPIs of OTB, sell through and inventory turn rates, COGS variance, WOS, etc. Perks and Benefits One way Cab service 5-day work week, 2 rotational days off. 24*7 Work shifts, Major US Shift.
Posted 3 weeks ago
2.0 - 4.0 years
6 - 8 Lacs
Pune
Work from Office
Role & responsibilities Collaboration for product life cycle within functions Demand Forecasting: Read and analysis and updating of demand forecasts Inventory Management: Understand concept and make business decision on inventory management for seasons Data Interpretation: Utilize Tableau to generate and interpret exception reports for inventory management Trend Analysis: Be part of weekly projections on moving parts for analysis on Inventory planning Performance Review: Analyze the Demand Analysis report to assess sales trends and item performance, making strategic recommendations for future media and marketing initiatives. Operational Efficiency: Review & Evaluate stock levels to provide insights on backorders, cancellations, etc. Cross-Departmental Coordination: Collaborate with the production department on reorder placements, actively monitoring purchase order (PO) shipping statuses and delivering timely updates to senior management. Backorder Management: Track and prioritize top backorder and anticipated backorder items Overstock Strategy: Identify overstocks and develop actionable strategies & inputs of promotions Liquidation Oversight: Maintain overstock disposition codes and identify end-of-season overstocks as reporting KPI Achievement: Drive efforts to meet service KPI goals related to backorders and cancellations Preferred candidate profile Ability to learn and understand demand forecasting concepts and apply knowledge on the job with strong analytical skills. Ability to effectively operate in a fast-paced, business-decision driving analytical environment. Ability to demonstrate intermediate skill level in MS Excel, including formulating pivot tables, if statements, vlookup statements, etc. Passionate about working with business partners to identify opportunities, driving business decisions with data and analysis. Proactive, self-directed, strategic, and tactical with an intellectual curiosity for analyzing and interpreting information. Strong communication skills with the ability to interact collaboratively and influence others without authority. Functional knowledge of Inventory Management principles and KPIs of OTB, sell through and inventory turn rates, COGS variance, WOS, etc. Perks and Benefits One way Cab service 5-day work week, 2 rotational days off. 24*7 Work shifts, Major US Shift.
Posted 3 weeks ago
7.0 - 12.0 years
11 - 14 Lacs
Kollam
Work from Office
Role: Area Operations Manager Direct Reportees: Store Managers Interactions: Internal and External Stakeholders. Description: You, as an Area Manager, play a critical role to lead diverse teams at store level who are in turn responsible in providing the best customer experience to Lenskart customers as well as revenue generation. You are the facilitator of growth, responsible to build vision & business strategies to achieve sales, customer experience, and other organisational goals by investing in people through regular coaching. We are looking for enthusiastic & pragmatic leaders with strong inclination towards customer centricity, sales, digital mind-set, and people leadership. On a typical day, you would be spending your time at the stores in your area, helping the team deliver on the strategy, coaching them and helping remove road-blocks. Key Responsibilities: Sales Leadership: - Developing & driving sales strategy for your area & team with focus on revenue goals. - Driving the rigor to deliver world-class customer experience at the store, thereby increasing the Net Promoter Score (NPS) for the store and reducing detractors - Drive high performance culture in your area across the metrics mentioned above - Assessing business and performance trends regularly & build improvement opportunities. - Serve as critical strategy planning link between Corporate and the field organization. - Translate corporate goals including financial returns, sales growth and market share, into Business plans. - Assess field capability and establish performance priorities at group level. People leadership: - Partnership with Store Managers & HR team to make sure stores are adequately staffed. - Leading leaders, coaching and developing future talent - Assess & bridge skill gaps including those related to implementation of business plans, forecasts, financial analysis, associate development and communication - Formal & Informal performance management for store managers they are responsible for - Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. - Retain talent -> Reduce attrition Organizational leadership: - Solely responsible for managing and maintaining territory and store budgets to ensure profitability at the area level - Managing the top and bottom line effectively of the assigned territory and stores - Responsible for overall operational effectiveness of stores on areas such as shrinkage, capacity, productivity, growth, attrition. - Build creative & cost effective methods to ensure productivity while managing high standards of retail operations.
Posted 3 weeks ago
5.0 - 10.0 years
9 - 15 Lacs
Guntur
Work from Office
Profile Summary Our Area Operations Manager is responsible for developing and expanding the business in the respective area and managing the store operations across the respective area thereby increasing the customer experience. Key Responsibilities Driving Sales and Customer Service a. Driving and ensuring to meet or exceed the sales plan of the respective territory monthly/ quarterly and annually b. Driving and focusing on providing the customer services thereby increasing the Net Promoter Score (NPS) for the store c. Drive culture of high sales performance expectations, i.e. SALES Leadership d. Motivates and inspires field team to drive for results. e. Review financial performance at regional level to identify improvement opportunities. f. Serve as critical strategy planning link between Corporate and the field organization. g. Translate corporate goals including financial returns, sales growth and market share, into business plans. h. Assess field capability and establish performance priorities at group level. Manpower Planning & People Development a. Working with the HR team and the Store Manager in ensuring staffing levels are adequate to effectively operate the store b. Direct responsibility for professional development of Lenskart Associates c. Assess and prioritize advanced management skill gaps including those related to design and implementation of business plans, forecasts, financial analysis, associate development and communication. d. Conduct two-way, formal and informal performance evaluations of Lenskart Associates which review professional development needs and accomplishments as well as overall achievement of management objectives e. Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. f. Overall responsibility for associate development Managing P&L of the Assigned Stores a. Responsible for managing and maintaining territory and store budgets to ensure profitability at store as well as territory level b. Managing the top and bottom line effectively of the assigned territory and stores c. Responsible for reducing shrinkage d. Managing the productivity of the staff e. Using cost effective methods to ensure productivity of the respective territory Managing and Maintaining High Standards of Retail Operations a. Regular Store Visits to: Audit stores Coaching the Store Managers Motivate staff through sales discussions Check VM, stock availability Check store hygiene, grooming Assess discipline levels in store opening times, staff attendance, process adherence etc. b. Analyze data before Store Visits Monitoring Sales through data. Assessing the productivity and achievements of the stores Store Staffing levels. Product flow, supply, demand and shrinkage. NPS and MC scores Reviewing measures to achieve performance targets a. Bridge communication between Management and floor Recommending changes to ZM/BH basis visits. Ensure Timely reporting of Data when needed. Implementing and enforcing company regulations Implement process change Attending conferences, events and meetings at regional as well as corporate level to enhance knowledge and skill sets Inventory Management a. Ensures availability of required merchandise and services at each of the assigned stores b. Ensuring that inventory levels are well balanced and making key decisions about inventory control at each of the assigned stores c. Ensuring physical verification of inventory on regular intervals is being conducted at each of the assigned stores d. Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed e. Ensuring necessary quality checks for the new products is being conducted in a timely manner f. Responsible for reducing shrinkage at store level g. Working very closely with various departments in the organization till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Key Personal and Professional Attributes: a) Collaborative Skills : The role requires the incumbent to work closely and coordinate with the Internal and external teams to create success. S/he should be able to seamlessly navigate these relationship dynamics in a high growth, young, agile business environment. b) Functional understanding: The role is critical for the business performance and would require the incumbent to create a competitive business advantage. It would be critical to analyze the effectiveness of the processes on a day to day basis and course correct. c) Data driven/ Analytical: The role is required to drive specific process efficiency metrics and would be accountable to drive data-driven decision making. d) Results oriented : The role is required to work on deliver on daily numbers, short-term goals and long-term milestones set by business and efficacy. Meeting these milestones would be critical to create success. e) Extroverted Personality f) Pleasant & Friendly who can be easily approached g) Pragmatic Leaders who are self -motivated and resilient h) Passionate i) Energetic j) Positive Attitude k) Ability to handle stressful situations l) Problem Solving & Decision Making m) Assertive n) Sales Driven & Number Oriented Team player Candidate Profile: a) Full Time Post Graduate with 7-9 years of relevant experience into retail industry b) Post-Graduation is a must c) Very strong communication skills- both written and verbal and must be a good orator d) Should have hands on experience working on Microsoft Office- Including Excel, PPT & Word e) Strong inter-personal skills (friendly, caring & patient) f) Sales oriented g) Strong Management/leadership skills. h) Strong organizational skills. i) Strong team builder Required Managerial Competencies People Management a) Mentors team members and colleagues; guides them with regard to development and career progression. b) Clearly communicates work responsibilities and expectations and takes steps to balance the workload among team members. c) Anticipates the effect of an action on other people and modifies such action accordingly. d) Resolves conflicts among colleagues in just and fair manner Proactive Problem Solving Skills a) Anticipates problems before they develop, and takes steps to avert them. b) Considers a situation from multiple perspectives before deciding on a course of action. c) Adept at managing the flow of information in times of crisis. d) Appeals to reason, facts, and figures and adapts managerial style based on the demands of the situation Commercial Savviness a) Protects the commercial interests of the company with the aim of maximizing revenue. b) Takes appropriate business decisions after performing a cost-benefit analysis and pre-empts problems and resolves them, ensuring minimal business loss. c) Builds and manages workforce based on organizational goals and budget constraints Customer Expectation Management a) Adept at balancing the interests of the company with the needs and expectations of the client/customer b) Responds deliberately and diplomatically to protect company interests c) Communicates effectively about sensitive matters and influences the client/customer when required Planning and Organizing a) Adept at prioritization and time management to ensure efficient and timely completion of assignments b) Manages and shifts priorities as required and incorporates new approaches c) Delegates work effectively among team members Required Personality Traits a) Extraversion - The trait is marked by pronounced engagement with the external world. Extraverts enjoy interacting with people, and are often perceived as full of energy. They tend to be enthusiastic, action-oriented individuals. They possess high group visibility, like to talk, and assert themselves b) Conscientiousness - It is a tendency to display self-discipline, act dutifully, and strive for achievement against measures or outside expectations. It is related to the way in which people control, regulate, and direct their impulses. High scores on conscientiousness indicate a preference for planned rather than spontaneous behavior c) Openness to Experience - Openness is a general appreciation for art, emotion, adventure, unusual ideas, imagination, curiosity, and variety of experience. People who are open to experience are intellectually curious, open to emotion, sensitive to beauty and willing to try new things. They tend to be, when compared to closed people, more creative and more aware of their feelings d) Agreeableness - The agreeableness trait reflects individual differences in general concern for social harmony. Agreeable individuals value getting along with others. They are generally considerate, kind, generous, trusting and trustworthy, helpful, and willing to compromise their interests with others. e) Polychronicity - it is defined as a continuum, and preferences for degrees of engagement. At one extreme is the pattern of focusing on one task at a time, interpreting other potential tasks and events as interruptions and attempting to shield one's chosen task from such interference. The other extreme is actually open-ended, it involves engagement in several tasks simultaneously, sometimes literally simultaneously and sometimes in a frequent back-and-forth engagement pattern f) Emotional Stability - People high on emotional stability do not tend to have a negative outlook of the future and hence are usually calmer. Persons who score low in emotional stability generally have a fearful and negative disposition, with an ominous foreboding about things.
Posted 3 weeks ago
5.0 - 10.0 years
9 - 15 Lacs
Visakhapatnam
Work from Office
Profile Summary Our Area Operations Manager is responsible for developing and expanding the business in the respective area and managing the store operations across the respective area thereby increasing the customer experience. Key Responsibilities Driving Sales and Customer Service a. Driving and ensuring to meet or exceed the sales plan of the respective territory monthly/ quarterly and annually b. Driving and focusing on providing the customer services thereby increasing the Net Promoter Score (NPS) for the store c. Drive culture of high sales performance expectations, i.e. SALES Leadership d. Motivates and inspires field team to drive for results. e. Review financial performance at regional level to identify improvement opportunities. f. Serve as critical strategy planning link between Corporate and the field organization. g. Translate corporate goals including financial returns, sales growth and market share, into business plans. h. Assess field capability and establish performance priorities at group level. Manpower Planning & People Development a. Working with the HR team and the Store Manager in ensuring staffing levels are adequate to effectively operate the store b. Direct responsibility for professional development of Lenskart Associates c. Assess and prioritize advanced management skill gaps including those related to design and implementation of business plans, forecasts, financial analysis, associate development and communication. d. Conduct two-way, formal and informal performance evaluations of Lenskart Associates which review professional development needs and accomplishments as well as overall achievement of management objectives e. Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. f. Overall responsibility for associate development Managing P&L of the Assigned Stores a. Responsible for managing and maintaining territory and store budgets to ensure profitability at store as well as territory level b. Managing the top and bottom line effectively of the assigned territory and stores c. Responsible for reducing shrinkage d. Managing the productivity of the staff e. Using cost effective methods to ensure productivity of the respective territory Managing and Maintaining High Standards of Retail Operations a. Regular Store Visits to: Audit stores Coaching the Store Managers Motivate staff through sales discussions Check VM, stock availability Check store hygiene, grooming Assess discipline levels in store opening times, staff attendance, process adherence etc. b. Analyze data before Store Visits Monitoring Sales through data. Assessing the productivity and achievements of the stores Store Staffing levels. Product flow, supply, demand and shrinkage. NPS and MC scores Reviewing measures to achieve performance targets a. Bridge communication between Management and floor Recommending changes to ZM/BH basis visits. Ensure Timely reporting of Data when needed. Implementing and enforcing company regulations Implement process change Attending conferences, events and meetings at regional as well as corporate level to enhance knowledge and skill sets Inventory Management a. Ensures availability of required merchandise and services at each of the assigned stores b. Ensuring that inventory levels are well balanced and making key decisions about inventory control at each of the assigned stores c. Ensuring physical verification of inventory on regular intervals is being conducted at each of the assigned stores d. Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed e. Ensuring necessary quality checks for the new products is being conducted in a timely manner f. Responsible for reducing shrinkage at store level g. Working very closely with various departments in the organization till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Key Personal and Professional Attributes: a) Collaborative Skills : The role requires the incumbent to work closely and coordinate with the Internal and external teams to create success. S/he should be able to seamlessly navigate these relationship dynamics in a high growth, young, agile business environment. b) Functional understanding: The role is critical for the business performance and would require the incumbent to create a competitive business advantage. It would be critical to analyze the effectiveness of the processes on a day to day basis and course correct. c) Data driven/ Analytical: The role is required to drive specific process efficiency metrics and would be accountable to drive data-driven decision making. d) Results oriented : The role is required to work on deliver on daily numbers, short-term goals and long-term milestones set by business and efficacy. Meeting these milestones would be critical to create success. e) Extroverted Personality f) Pleasant & Friendly who can be easily approached g) Pragmatic Leaders who are self -motivated and resilient h) Passionate i) Energetic j) Positive Attitude k) Ability to handle stressful situations l) Problem Solving & Decision Making m) Assertive n) Sales Driven & Number Oriented Team player Candidate Profile: a) Full Time Post Graduate with 7-9 years of relevant experience into retail industry b) Post-Graduation is a must c) Very strong communication skills- both written and verbal and must be a good orator d) Should have hands on experience working on Microsoft Office- Including Excel, PPT & Word e) Strong inter-personal skills (friendly, caring & patient) f) Sales oriented g) Strong Management/leadership skills. h) Strong organizational skills. i) Strong team builder Required Managerial Competencies People Management a) Mentors team members and colleagues; guides them with regard to development and career progression. b) Clearly communicates work responsibilities and expectations and takes steps to balance the workload among team members. c) Anticipates the effect of an action on other people and modifies such action accordingly. d) Resolves conflicts among colleagues in just and fair manner Proactive Problem Solving Skills a) Anticipates problems before they develop, and takes steps to avert them. b) Considers a situation from multiple perspectives before deciding on a course of action. c) Adept at managing the flow of information in times of crisis. d) Appeals to reason, facts, and figures and adapts managerial style based on the demands of the situation Commercial Savviness a) Protects the commercial interests of the company with the aim of maximizing revenue. b) Takes appropriate business decisions after performing a cost-benefit analysis and pre-empts problems and resolves them, ensuring minimal business loss. c) Builds and manages workforce based on organizational goals and budget constraints Customer Expectation Management a) Adept at balancing the interests of the company with the needs and expectations of the client/customer b) Responds deliberately and diplomatically to protect company interests c) Communicates effectively about sensitive matters and influences the client/customer when required Planning and Organizing a) Adept at prioritization and time management to ensure efficient and timely completion of assignments b) Manages and shifts priorities as required and incorporates new approaches c) Delegates work effectively among team members Required Personality Traits a) Extraversion - The trait is marked by pronounced engagement with the external world. Extraverts enjoy interacting with people, and are often perceived as full of energy. They tend to be enthusiastic, action-oriented individuals. They possess high group visibility, like to talk, and assert themselves b) Conscientiousness - It is a tendency to display self-discipline, act dutifully, and strive for achievement against measures or outside expectations. It is related to the way in which people control, regulate, and direct their impulses. High scores on conscientiousness indicate a preference for planned rather than spontaneous behavior c) Openness to Experience - Openness is a general appreciation for art, emotion, adventure, unusual ideas, imagination, curiosity, and variety of experience. People who are open to experience are intellectually curious, open to emotion, sensitive to beauty and willing to try new things. They tend to be, when compared to closed people, more creative and more aware of their feelings d) Agreeableness - The agreeableness trait reflects individual differences in general concern for social harmony. Agreeable individuals value getting along with others. They are generally considerate, kind, generous, trusting and trustworthy, helpful, and willing to compromise their interests with others. e) Polychronicity - it is defined as a continuum, and preferences for degrees of engagement. At one extreme is the pattern of focusing on one task at a time, interpreting other potential tasks and events as interruptions and attempting to shield one's chosen task from such interference. The other extreme is actually open-ended, it involves engagement in several tasks simultaneously, sometimes literally simultaneously and sometimes in a frequent back-and-forth engagement pattern f) Emotional Stability - People high on emotional stability do not tend to have a negative outlook of the future and hence are usually calmer. Persons who score low in emotional stability generally have a fearful and negative disposition, with an ominous foreboding about things.
Posted 3 weeks ago
5.0 - 10.0 years
9 - 15 Lacs
Chandrapur
Work from Office
Profile Summary Our Area Operations Manager is responsible for developing and expanding the business in the respective area and managing the store operations across the respective area thereby increasing the customer experience. Key Responsibilities Driving Sales and Customer Service a. Driving and ensuring to meet or exceed the sales plan of the respective territory monthly/ quarterly and annually b. Driving and focusing on providing the customer services thereby increasing the Net Promoter Score (NPS) for the store c. Drive culture of high sales performance expectations, i.e. SALES Leadership d. Motivates and inspires field team to drive for results. e. Review financial performance at regional level to identify improvement opportunities. f. Serve as critical strategy planning link between Corporate and the field organization. g. Translate corporate goals including financial returns, sales growth and market share, into business plans. h. Assess field capability and establish performance priorities at group level. Manpower Planning & People Development a. Working with the HR team and the Store Manager in ensuring staffing levels are adequate to effectively operate the store b. Direct responsibility for professional development of Lenskart Associates c. Assess and prioritize advanced management skill gaps including those related to design and implementation of business plans, forecasts, financial analysis, associate development and communication. d. Conduct two-way, formal and informal performance evaluations of Lenskart Associates which review professional development needs and accomplishments as well as overall achievement of management objectives e. Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. f. Overall responsibility for associate development Managing P&L of the Assigned Stores a. Responsible for managing and maintaining territory and store budgets to ensure profitability at store as well as territory level b. Managing the top and bottom line effectively of the assigned territory and stores c. Responsible for reducing shrinkage d. Managing the productivity of the staff e. Using cost effective methods to ensure productivity of the respective territory Managing and Maintaining High Standards of Retail Operations a. Regular Store Visits to: Audit stores Coaching the Store Managers Motivate staff through sales discussions Check VM, stock availability Check store hygiene, grooming Assess discipline levels in store opening times, staff attendance, process adherence etc. b. Analyze data before Store Visits Monitoring Sales through data. Assessing the productivity and achievements of the stores Store Staffing levels. Product flow, supply, demand and shrinkage. NPS and MC scores Reviewing measures to achieve performance targets a. Bridge communication between Management and floor Recommending changes to ZM/BH basis visits. Ensure Timely reporting of Data when needed. Implementing and enforcing company regulations Implement process change Attending conferences, events and meetings at regional as well as corporate level to enhance knowledge and skill sets Inventory Management a. Ensures availability of required merchandise and services at each of the assigned stores b. Ensuring that inventory levels are well balanced and making key decisions about inventory control at each of the assigned stores c. Ensuring physical verification of inventory on regular intervals is being conducted at each of the assigned stores d. Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed e. Ensuring necessary quality checks for the new products is being conducted in a timely manner f. Responsible for reducing shrinkage at store level g. Working very closely with various departments in the organization till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Key Personal and Professional Attributes: a) Collaborative Skills : The role requires the incumbent to work closely and coordinate with the Internal and external teams to create success. S/he should be able to seamlessly navigate these relationship dynamics in a high growth, young, agile business environment. b) Functional understanding: The role is critical for the business performance and would require the incumbent to create a competitive business advantage. It would be critical to analyze the effectiveness of the processes on a day to day basis and course correct. c) Data driven/ Analytical: The role is required to drive specific process efficiency metrics and would be accountable to drive data-driven decision making. d) Results oriented : The role is required to work on deliver on daily numbers, short-term goals and long-term milestones set by business and efficacy. Meeting these milestones would be critical to create success. e) Extroverted Personality f) Pleasant & Friendly who can be easily approached g) Pragmatic Leaders who are self -motivated and resilient h) Passionate i) Energetic j) Positive Attitude k) Ability to handle stressful situations l) Problem Solving & Decision Making m) Assertive n) Sales Driven & Number Oriented Team player Candidate Profile: a) Full Time Post Graduate with 7-9 years of relevant experience into retail industry b) Post-Graduation is a must c) Very strong communication skills- both written and verbal and must be a good orator d) Should have hands on experience working on Microsoft Office- Including Excel, PPT & Word e) Strong inter-personal skills (friendly, caring & patient) f) Sales oriented g) Strong Management/leadership skills. h) Strong organizational skills. i) Strong team builder Required Managerial Competencies People Management a) Mentors team members and colleagues; guides them with regard to development and career progression. b) Clearly communicates work responsibilities and expectations and takes steps to balance the workload among team members. c) Anticipates the effect of an action on other people and modifies such action accordingly. d) Resolves conflicts among colleagues in just and fair manner Proactive Problem Solving Skills a) Anticipates problems before they develop, and takes steps to avert them. b) Considers a situation from multiple perspectives before deciding on a course of action. c) Adept at managing the flow of information in times of crisis. d) Appeals to reason, facts, and figures and adapts managerial style based on the demands of the situation Commercial Savviness a) Protects the commercial interests of the company with the aim of maximizing revenue. b) Takes appropriate business decisions after performing a cost-benefit analysis and pre-empts problems and resolves them, ensuring minimal business loss. c) Builds and manages workforce based on organizational goals and budget constraints Customer Expectation Management a) Adept at balancing the interests of the company with the needs and expectations of the client/customer b) Responds deliberately and diplomatically to protect company interests c) Communicates effectively about sensitive matters and influences the client/customer when required Planning and Organizing a) Adept at prioritization and time management to ensure efficient and timely completion of assignments b) Manages and shifts priorities as required and incorporates new approaches c) Delegates work effectively among team members Required Personality Traits a) Extraversion - The trait is marked by pronounced engagement with the external world. Extraverts enjoy interacting with people, and are often perceived as full of energy. They tend to be enthusiastic, action-oriented individuals. They possess high group visibility, like to talk, and assert themselves b) Conscientiousness - It is a tendency to display self-discipline, act dutifully, and strive for achievement against measures or outside expectations. It is related to the way in which people control, regulate, and direct their impulses. High scores on conscientiousness indicate a preference for planned rather than spontaneous behavior c) Openness to Experience - Openness is a general appreciation for art, emotion, adventure, unusual ideas, imagination, curiosity, and variety of experience. People who are open to experience are intellectually curious, open to emotion, sensitive to beauty and willing to try new things. They tend to be, when compared to closed people, more creative and more aware of their feelings d) Agreeableness - The agreeableness trait reflects individual differences in general concern for social harmony. Agreeable individuals value getting along with others. They are generally considerate, kind, generous, trusting and trustworthy, helpful, and willing to compromise their interests with others. e) Polychronicity - it is defined as a continuum, and preferences for degrees of engagement. At one extreme is the pattern of focusing on one task at a time, interpreting other potential tasks and events as interruptions and attempting to shield one's chosen task from such interference. The other extreme is actually open-ended, it involves engagement in several tasks simultaneously, sometimes literally simultaneously and sometimes in a frequent back-and-forth engagement pattern f) Emotional Stability - People high on emotional stability do not tend to have a negative outlook of the future and hence are usually calmer. Persons who score low in emotional stability generally have a fearful and negative disposition, with an ominous foreboding about things.
Posted 3 weeks ago
5.0 - 10.0 years
9 - 15 Lacs
Kolhapur
Work from Office
Profile Summary Our Area Operations Manager is responsible for developing and expanding the business in the respective area and managing the store operations across the respective area thereby increasing the customer experience. Key Responsibilities Driving Sales and Customer Service a. Driving and ensuring to meet or exceed the sales plan of the respective territory monthly/ quarterly and annually b. Driving and focusing on providing the customer services thereby increasing the Net Promoter Score (NPS) for the store c. Drive culture of high sales performance expectations, i.e. SALES Leadership d. Motivates and inspires field team to drive for results. e. Review financial performance at regional level to identify improvement opportunities. f. Serve as critical strategy planning link between Corporate and the field organization. g. Translate corporate goals including financial returns, sales growth and market share, into business plans. h. Assess field capability and establish performance priorities at group level. Manpower Planning & People Development a. Working with the HR team and the Store Manager in ensuring staffing levels are adequate to effectively operate the store b. Direct responsibility for professional development of Lenskart Associates c. Assess and prioritize advanced management skill gaps including those related to design and implementation of business plans, forecasts, financial analysis, associate development and communication. d. Conduct two-way, formal and informal performance evaluations of Lenskart Associates which review professional development needs and accomplishments as well as overall achievement of management objectives e. Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. f. Overall responsibility for associate development Managing P&L of the Assigned Stores a. Responsible for managing and maintaining territory and store budgets to ensure profitability at store as well as territory level b. Managing the top and bottom line effectively of the assigned territory and stores c. Responsible for reducing shrinkage d. Managing the productivity of the staff e. Using cost effective methods to ensure productivity of the respective territory Managing and Maintaining High Standards of Retail Operations a. Regular Store Visits to: Audit stores Coaching the Store Managers Motivate staff through sales discussions Check VM, stock availability Check store hygiene, grooming Assess discipline levels in store opening times, staff attendance, process adherence etc. b. Analyze data before Store Visits Monitoring Sales through data. Assessing the productivity and achievements of the stores Store Staffing levels. Product flow, supply, demand and shrinkage. NPS and MC scores Reviewing measures to achieve performance targets a. Bridge communication between Management and floor Recommending changes to ZM/BH basis visits. Ensure Timely reporting of Data when needed. Implementing and enforcing company regulations Implement process change Attending conferences, events and meetings at regional as well as corporate level to enhance knowledge and skill sets Inventory Management a. Ensures availability of required merchandise and services at each of the assigned stores b. Ensuring that inventory levels are well balanced and making key decisions about inventory control at each of the assigned stores c. Ensuring physical verification of inventory on regular intervals is being conducted at each of the assigned stores d. Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed e. Ensuring necessary quality checks for the new products is being conducted in a timely manner f. Responsible for reducing shrinkage at store level g. Working very closely with various departments in the organization till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Key Personal and Professional Attributes: a) Collaborative Skills : The role requires the incumbent to work closely and coordinate with the Internal and external teams to create success. S/he should be able to seamlessly navigate these relationship dynamics in a high growth, young, agile business environment. b) Functional understanding: The role is critical for the business performance and would require the incumbent to create a competitive business advantage. It would be critical to analyze the effectiveness of the processes on a day to day basis and course correct. c) Data driven/ Analytical: The role is required to drive specific process efficiency metrics and would be accountable to drive data-driven decision making. d) Results oriented : The role is required to work on deliver on daily numbers, short-term goals and long-term milestones set by business and efficacy. Meeting these milestones would be critical to create success. e) Extroverted Personality f) Pleasant & Friendly who can be easily approached g) Pragmatic Leaders who are self -motivated and resilient h) Passionate i) Energetic j) Positive Attitude k) Ability to handle stressful situations l) Problem Solving & Decision Making m) Assertive n) Sales Driven & Number Oriented Team player Candidate Profile: a) Full Time Post Graduate with 7-9 years of relevant experience into retail industry b) Post-Graduation is a must c) Very strong communication skills- both written and verbal and must be a good orator d) Should have hands on experience working on Microsoft Office- Including Excel, PPT & Word e) Strong inter-personal skills (friendly, caring & patient) f) Sales oriented g) Strong Management/leadership skills. h) Strong organizational skills. i) Strong team builder Required Managerial Competencies People Management a) Mentors team members and colleagues; guides them with regard to development and career progression. b) Clearly communicates work responsibilities and expectations and takes steps to balance the workload among team members. c) Anticipates the effect of an action on other people and modifies such action accordingly. d) Resolves conflicts among colleagues in just and fair manner Proactive Problem Solving Skills a) Anticipates problems before they develop, and takes steps to avert them. b) Considers a situation from multiple perspectives before deciding on a course of action. c) Adept at managing the flow of information in times of crisis. d) Appeals to reason, facts, and figures and adapts managerial style based on the demands of the situation Commercial Savviness a) Protects the commercial interests of the company with the aim of maximizing revenue. b) Takes appropriate business decisions after performing a cost-benefit analysis and pre-empts problems and resolves them, ensuring minimal business loss. c) Builds and manages workforce based on organizational goals and budget constraints Customer Expectation Management a) Adept at balancing the interests of the company with the needs and expectations of the client/customer b) Responds deliberately and diplomatically to protect company interests c) Communicates effectively about sensitive matters and influences the client/customer when required Planning and Organizing a) Adept at prioritization and time management to ensure efficient and timely completion of assignments b) Manages and shifts priorities as required and incorporates new approaches c) Delegates work effectively among team members Required Personality Traits a) Extraversion - The trait is marked by pronounced engagement with the external world. Extraverts enjoy interacting with people, and are often perceived as full of energy. They tend to be enthusiastic, action-oriented individuals. They possess high group visibility, like to talk, and assert themselves b) Conscientiousness - It is a tendency to display self-discipline, act dutifully, and strive for achievement against measures or outside expectations. It is related to the way in which people control, regulate, and direct their impulses. High scores on conscientiousness indicate a preference for planned rather than spontaneous behavior c) Openness to Experience - Openness is a general appreciation for art, emotion, adventure, unusual ideas, imagination, curiosity, and variety of experience. People who are open to experience are intellectually curious, open to emotion, sensitive to beauty and willing to try new things. They tend to be, when compared to closed people, more creative and more aware of their feelings d) Agreeableness - The agreeableness trait reflects individual differences in general concern for social harmony. Agreeable individuals value getting along with others. They are generally considerate, kind, generous, trusting and trustworthy, helpful, and willing to compromise their interests with others. e) Polychronicity - it is defined as a continuum, and preferences for degrees of engagement. At one extreme is the pattern of focusing on one task at a time, interpreting other potential tasks and events as interruptions and attempting to shield one's chosen task from such interference. The other extreme is actually open-ended, it involves engagement in several tasks simultaneously, sometimes literally simultaneously and sometimes in a frequent back-and-forth engagement pattern f) Emotional Stability - People high on emotional stability do not tend to have a negative outlook of the future and hence are usually calmer. Persons who score low in emotional stability generally have a fearful and negative disposition, with an ominous foreboding about things.
Posted 3 weeks ago
7.0 - 12.0 years
11 - 14 Lacs
Aurangabad
Work from Office
You, as an Area Manager, play a critical role to lead diverse teams at store level who are in turn responsible in providing the best customer experience to Lenskart customers as well as revenue generation. You are the facilitator of growth, responsible to build vision & business strategies to achieve sales, customer experience, and other organisational goals by investing in people through regular coaching. We are looking for enthusiastic & pragmatic leaders with strong inclination towards customer centricity, sales, digital mind-set, and people leadership. On a typical day, you would be spending your time at the stores in your area, helping the team deliver on the strategy, coaching them and helping remove road-blocks. Key Responsibilities: Sales Leadership: - Developing & driving sales strategy for your area & team with focus on revenue goals. - Driving the rigor to deliver world-class customer experience at the store, thereby increasing the Net Promoter Score (NPS) for the store and reducing detractors - Drive high performance culture in your area across the metrics mentioned above - Assessing business and performance trends regularly & build improvement opportunities. - Serve as critical strategy planning link between Corporate and the field organization. - Translate corporate goals including financial returns, sales growth and market share, into Business plans. - Assess field capability and establish performance priorities at group level. People leadership: - Partnership with Store Managers & HR team to make sure stores are adequately staffed. - Leading leaders, coaching and developing future talent - Assess & bridge skill gaps including those related to implementation of business plans, forecasts, financial analysis, associate development and communication - Formal & Informal performance management for store managers they are responsible for - Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. - Retain talent -> Reduce attrition Organizational leadership: - Solely responsible for managing and maintaining territory and store budgets to ensure profitability at the area level - Managing the top and bottom line effectively of the assigned territory and stores - Responsible for overall operational effectiveness of stores on areas such as shrinkage, capacity, productivity, growth, attrition. - Build creative & cost effective methods to ensure productivity while managing high standards of retail operations. Interested candidates can share your updated profile to csanthosh.kumar@dealskart.in. You can also refer any of your friends who will be interested for the above mentioned position.
Posted 3 weeks ago
7.0 - 12.0 years
11 - 14 Lacs
Gurugram
Work from Office
You, as an Area Manager, play a critical role to lead diverse teams at store level who are in turn responsible in providing the best customer experience to Lenskart customers as well as revenue generation. You are the facilitator of growth, responsible to build vision & business strategies to achieve sales, customer experience, and other organisational goals by investing in people through regular coaching. We are looking for enthusiastic & pragmatic leaders with strong inclination towards customer centricity, sales, digital mind-set, and people leadership. On a typical day, you would be spending your time at the stores in your area, helping the team deliver on the strategy, coaching them and helping remove road-blocks. Key Responsibilities: Sales Leadership: - Developing & driving sales strategy for your area & team with focus on revenue goals. - Driving the rigor to deliver world-class customer experience at the store, thereby increasing the Net Promoter Score (NPS) for the store and reducing detractors - Drive high performance culture in your area across the metrics mentioned above - Assessing business and performance trends regularly & build improvement opportunities. - Serve as critical strategy planning link between Corporate and the field organization. - Translate corporate goals including financial returns, sales growth and market share, into Business plans. - Assess field capability and establish performance priorities at group level. People leadership: - Partnership with Store Managers & HR team to make sure stores are adequately staffed. - Leading leaders, coaching and developing future talent - Assess & bridge skill gaps including those related to implementation of business plans, forecasts, financial analysis, associate development and communication - Formal & Informal performance management for store managers they are responsible for - Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. - Retain talent -> Reduce attrition Organizational leadership: - Solely responsible for managing and maintaining territory and store budgets to ensure profitability at the area level - Managing the top and bottom line effectively of the assigned territory and stores - Responsible for overall operational effectiveness of stores on areas such as shrinkage, capacity, productivity, growth, attrition. - Build creative & cost effective methods to ensure productivity while managing high standards of retail operations. Interested candidates can share your updated profile to csanthosh.kumar@dealskart.in. You can also refer any of your friends who will be interested for the above mentioned position.
Posted 3 weeks ago
7.0 - 12.0 years
11 - 14 Lacs
Moradabad
Work from Office
You, as an Area Manager, play a critical role to lead diverse teams at store level who are in turn responsible in providing the best customer experience to Lenskart customers as well as revenue generation. You are the facilitator of growth, responsible to build vision & business strategies to achieve sales, customer experience, and other organisational goals by investing in people through regular coaching. We are looking for enthusiastic & pragmatic leaders with strong inclination towards customer centricity, sales, digital mind-set, and people leadership. On a typical day, you would be spending your time at the stores in your area, helping the team deliver on the strategy, coaching them and helping remove road-blocks. Key Responsibilities: Sales Leadership: - Developing & driving sales strategy for your area & team with focus on revenue goals. - Driving the rigor to deliver world-class customer experience at the store, thereby increasing the Net Promoter Score (NPS) for the store and reducing detractors - Drive high performance culture in your area across the metrics mentioned above - Assessing business and performance trends regularly & build improvement opportunities. - Serve as critical strategy planning link between Corporate and the field organization. - Translate corporate goals including financial returns, sales growth and market share, into Business plans. - Assess field capability and establish performance priorities at group level. People leadership: - Partnership with Store Managers & HR team to make sure stores are adequately staffed. - Leading leaders, coaching and developing future talent - Assess & bridge skill gaps including those related to implementation of business plans, forecasts, financial analysis, associate development and communication - Formal & Informal performance management for store managers they are responsible for - Responsible for establishing a culture that embraces diversity and maximizes the learnings from a diverse team. - Retain talent -> Reduce attrition Organizational leadership: - Solely responsible for managing and maintaining territory and store budgets to ensure profitability at the area level - Managing the top and bottom line effectively of the assigned territory and stores - Responsible for overall operational effectiveness of stores on areas such as shrinkage, capacity, productivity, growth, attrition. - Build creative & cost effective methods to ensure productivity while managing high standards of retail operations.
Posted 3 weeks ago
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