89 Retail Planning Jobs - Page 4

Coordinate Pop Up and other events with stores Maintain product detail, new product process cycles with product development, Coordinate with vendors Author critical path calendar formation and maintenance Assist merchandisers on day to day functions regarding retail channel stock and merchandising functions Author monthly sales meeting and merchandise reports Experience: 2+ years in merchandising management with an interest in textiles

Retail Relex Find endless opportunities to solve the most pressing client needs and challenges, especially during the backdrop of a global pandemic as we adapt to the new norm. Practice: Retail Industry Consulting, Capability Network I Areas of Work: E-Commerce & Platforms | Level: Consultant | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune | Relevant Years of Exp:2 -7 years Explore an Exciting Career at Accenture Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities. The Practice- A Brief Sketch: As a part of the practice within the Capability Network you will help businesses adapt to new climates, new expectations, and new ways of working. You will work with leading retailers across the globe to help our clients transform their business capabilities to increase profits, engage customers and enhance operations. Our services span the full spectrum of strategy, operations, digital and e-commerce offerings. As a part of the team, you'll help drive the following: Help retailers win in their markets by laying the foundation for strategy design, business development, improving the bottom line, identifying their needs and finding solutions. Identify company's key cost and value drivers and explain their influence on business performance. Perform detailed analysis of business processes , develop operating models, assess implementation readiness and articulate its implications. Ability to effectively communicate with client, individually run workshop, understand business requirement, and translate them to process and functional designs. Ability to create customer journey maps, user stories and using these to formulate a strategy driving the implementation and solution roadmap. Develop a good understanding of the market nuances for retailers from varied spaces such as fashion, grocery, DIY, home goods, CPG etc. Guide distributed delivery teams to help understand and clarify requirements throughout all phases of project implementation. Manage proposals, new business initiatives and coordinate with others to create consensus driven deliverables. Demonstrate Product Owner mindset and help advance the agenda. Bring your best skills forward to excel in the role: A well-rounded understanding of the retail industry , acquired by working directly in the retail or e-commerce industry, or as part of the retail practice of management consulting/analytics firms Conceptual knowledge of at least two key retail functions is necessary merchandise planning (including assortment planning), supply planning, demand planning, channel / store operations and space planning. Functional knowledge of retail and e-commerce processes , online customer journey, checkout and payment processes, product information management, forecasting and replenishment, assortment planning, merchandising or category management and space planning. Good understanding of the nuances of retail functions and processes, KPIs and business rules across categories such as grocery, fashion, home solutions and so on Proven success in preparing business scenarios , test cases and use cases An analytical mindset with strong business acumen Excellent communication and interpersonal skills Cross cultural competence with an ability to thrive in a dynamic environment Read more about us. What's in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions " underpinned by the world's largest delivery network " Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting: Accenture Strategy shapes our clients' future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategys services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit | At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, . Qualifications Your experience counts! MBA from Tier-I business school or Retail specialised courses Relevant work experience in retail, consulting, analytics, or product implementation Previous working experience is must with similar Forecasting, Replenishment, and space planning tool like RELEX, Blue yonder, O9, Kinaxis etc. Domain knowledge or experience working in Inventory management, Logistics, Retail planning & optimization is desirable. Proven experience with at least one retail industry project Prior experience of evaluating, selecting, implementing, building configurations, testing and integrating packaged solutions into a client system landscape and solution

Job Description of Regional Sales Manager Retail (EBO) Job Title: Regional Sales Manager - South Based at: Chennai / HYD/ Bangalore Department: Retail - EBO - Sales Reports to: Managing Director Direct Reports: Area Sales Manager Experience: 8-10 years in the similar role or Handled 3-4 states in Retail Industry Required Qualification: Masters degree in Business Management Preferred Qualification: PG Diploma in Retail Management Core Competencies: Passion Creativity Team Work Accountability Functional Competencies: Strategic Sales Management Team Leadership Brand Visibility Industry / Competition Knowledge Increasing Market Share Strategic stock control ROI Client Relationship Management Job Purpose : To achieve the territory sales target by handling a team and ensuring return on Investment Key Responsibilities and Accountabilities: Oversee Area sales managers and their staffs Determine price schedules and discount rates Prepare budgets and approve budget expenditures Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs Advise Franchisee stores on policies and operating procedures to ensure functional effectiveness of business Assess sales potential of new and existing store locations, considering statistics and expenditures Achieve Regional Sales Targets in Primary and Secondary at Large Format Stores and Exclusive Brand Outlets Collect the outstanding from Franchisees and Large Format Stores within the given time Decide EOSS offers at par with Industry standards and ensuring sell through Equal sell through of all products including wovens and knits Leadership Ability to build and retain strong teams with exceptional People Management Skills and strong influencing skills Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Negotiation Bringing others together and trying to reconcile differences Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one. Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work. Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems Computer Skill – Able to use MS Word, Excel & Power point for daily reporting Travelling – Job requires regular travelling to different locations in a given territory

Role will be responsible for expanding and growing our product line to incorporate special items and achieve substantial growth in non-ticket revenue. Incorporate innovative ideas from Marketing Team into merchandise collection strategies. Develop and implement a seasonal and core product mix that is balanced with regards to demographic diversity. Maintain and create product development calendars for Wonderla branded apparel, toys, and other merchandise collection to ensure key milestones are met and product launches are delivered within schedule. Work with the Creative team / agency to design, curate, and procure a unique line of Apparel and Merchandise. Manage entire product lifecycle from planning, buying & selecting the merchandise to product placement and sales strategies across all of our parks. Analyse products which are most profitable and adjust future product offerings accordingly. • Consolidate the product needs from all parks to develop product design requests for design partners - ensuring needs of all businesses are met. Implement visual plan for displaying products online and at all retail stores. Drive sales, control costs, organize promotions and implement performance management process to improve retail outlet performance. Develop plans to ensure sales in all segment through cross offers, cross selling and proper signage. Strategies and plan for Product Design & Development Overseeing and ensuring all design & development activities are carried out within the budget and are related to market demands and business strategy. Maximize revenue opportunities. Deliver a unique and memorable customer experience. Required Qualifications 1. Education: Bachelors degree in Business, Marketing, Merchandising, Retail Management, or a related field. A Masters degree in Business Administration (MBA) or a specialization in Retail/Brand Management is preferred. 2. Experience: Minimum of 10+years of experience in category management, product development, buying and merchandising, or a related field within retail or the entertainment/amusement industry. 3.Proven track record of managing merchandise collections, preferably in the apparel or branded goods sector. Experience working with cross-functional teams, including marketing, creative design, and supply chain, to align product launches and sales strategies. 4.Prior experience in a theme park or tourism-focused retail setting is a plus. 5. Technical Skills: Proficiency in inventory management systems and forecasting tools. 6. Strong analytical skills to assess product performance, profitability, and market demand. 7. Knowledge of supply chain management and international sourcing, with hands-on experience in vendor negotiation and contract management. 8. Familiarity with e-commerce platforms and visual merchandising strategies for both physical and online retail environments

Oversee product categories, analyze market trends, negotiate supplier contracts, and optimize product assortment for profitability.

About the Role Account Management- Vendor Specialist As a Vendor Specialist as part of Paid Selling Partner Services (PSPS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Vendors. PSPS team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendors business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon.com. You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, Catalog management, inventory management, finance, operations, and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. You will conceive, create, and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendors traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendors business. In addition, you are expected to proactively identify areas for growing Vendors business by developing strategies. Responsibilities Include • Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers • Partnering with the Retail Category Team and managing the vendor relationship by championing the vendor’s needs at Amazon • Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors • Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon • Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience • Conduct deep dive analysis on the handled issues for the vendors and publish recommendations and action plans based on data to improve vendor experience • Provide thought leadership around planning, roadmaps and execution • Establish long term partnerships with key vendor partners for the group of vendors handled • Support the launches of new programs, categories and features • Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans BASIC QUALIFICATIONS Basic Qualifications and Skills Required An understanding of and passion for e-commerce Work experience is preferred (5+ years). Relevant experience in Vendor management, Sales, post sales, Account Management, and Business Development in managing B2B Business. Exposure to retail buying, retail planning & allocation, product/project management, marketing or e-commerce will be a plus Proven analytical skills and demonstrated ability to manage the business “by the numbers”. Excellent written and oral communication and presentation skills. Ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented Operate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives Develop original ideas, approaches, and solutions to typical, unusual or difficult situations or problems Ability to work in teams and ultimately focus on delivering results with high standards Attention to detail and capability to work on multiple projects in parallel PREFERRED QUALIFICATIONS Lean Six Sigma experience. • MBA/PGDM qualification. Location: Kolkata , Hyderabad

Develop and implement merchandising strategies for the designated region in alignment with company objectives Conduct market research and analyze sales data to identify trends and opportunities for growth. Required Candidate profile Bachelor's degree in Business Administration, Marketing Minimum of 3 years of experience in retail merchandising, preferably in the fashion industry Proficient in Microsoft Office and data analysis

Overview About Omnicom Global Solutions Omnicom Global Solutions is an integral part of Omnicom Group, a leading global marketing and corporate communications company. Omnicom’s branded networks and numerous specialty firms provide advertising and communications services to over 5,000 clients in more than 70 countries. Omnicom Global Solutions India plays a key role for our group companies and global agencies by providing stellar products and services in the areas of Creative Services, Technology, Marketing Science, Media Services, Market Research and Business Support Services Flywheel operates a leading cloud-based digital commerce platform across the world’s major digital marketplaces. It enables our clients to access near real-time performance measurement and improve sales, share, and profit. Through our expertise, scale, global reach, and highly sophisticated AI and data-powered solutions, we provide differentiated value for both the world’s largest consumer product companies and fast-growing brands. Work Location - Bangalore Work Timings - 2pm - 11pm Responsibilities Roles and Responsibilities: Perform desk research to source key data inputs for the model: Researching and understanding company reported data thoroughly to find all relevant published data Sourcing other publicly available information e.g. store numbers, online traffic, 3rd party estimates, management commentary, news stories Adjusting retailer models for key developments at retailers (e.g. acquisitions, management commentary) Updating the retailer models with this data, typically for the last financial year (but also quarterly) Making estimates by retail banner where this data is unavailable using standard calculations within the template, or simple estimates (using basic maths) Having a clear rationale for estimated data that we can defend to clients Forecasting retailer and banner growth for the next 5 years using basic but realistic calculations that align with reported data Clearly documenting sources for key data inputs and assumptions used for estimates Spot any errors in the data and take appropriate measures to fix them Responding and actioning Flywheel data lead’s feedback correctly Handling client data queries with clear understandable responses that answer the client’s query Manipulating the retailer models to match reported actuals quickly and accurately Qualifications This may be the right role for you if you have. Experience in data analysis with proficiency in Excel (experience with Excel models is a plus). Strong analytical and logical thinking with the ability to make basic revenue estimates and explain the methodology clearly. Excellent numeracy skills with a keen eye for accuracy and precision. Strong verbal and written communication skills to convey insights effectively. Passion for delivering highly accurate data and maintaining data integrity. Strong research abilities — capable of analysing company-reported data, identifying key insights, and sourcing relevant information. Interest in global retail, ecommerce, and company performance trends. 2-3 years of professional experience in a relevant role. Ability to work independently with minimal supervision while taking ownership of tasks. Quick learner with the adaptability to pick up new skills and tools efficiently.

Hiring for Retail Associate for a MNC UG/Grad fresher or exp can apply Looking for people who can join immediately Salary - 13k to 20k (Depending on interview) Location - Vaishali Nagar, Ajmer Shift - 10am to 7:30pm Contact - Piyush (9983907999) Perks and benefits Unlimited incentives

DATA MANAGEMENT & ANALYSIS NEGOTIATION PLANNING INTERNAL AND EXTERNAL LIASONING INVENTORY AND WAREHOUSE MANAGEMENT COMMERCIAL Required Candidate profile Must be from Luxury/Premium background only Must have excellent communication skills

Job Description: ABM Retail- Tanishq Job Role: ABM Retail Function: Sales Reporting to: RBM Retail/ Business : Jewellery Job Details: To drive regional sales as per targets of Titan by managing company owned and franchisee store network within the assigned geographical area together with delivering high quality service to customers Key interfaces with: Third Party Service Providers Franchisee Partners and team Regional team Product and Brand team IRSG team VM team Merchandising team Support team BD teams Job Requirements: Education: Graduate / Post- Graduate (MBA)Relevant Experience5 -6 years / 1-2 years in Titan Behavioural Skills: Customer Centricity Delivers Results Interpersonal Effectiveness Build Effective Teams Ambiguity tolerance Nurtures Relationships Knowledge Sales/ retail experience Sales planning: Business plan formulation Provide inputs to the RBM to consolidate the potential sales in the region and develop the annual business targets for the respective regions Develop and approve the annual business targets of the franchise partners Develop and seek approval on the manpower optimization strategies for the retail function Annual business plan Year on Year business growth Sales Evaluation and control: Conducting business performance review Monitor the financial performance of company owned and franchised stores against targets periodically Develop and implement reporting & review mechanisms to track operational performance and ensure course correction & corrective action, as appropriate. Business performance review calendar Percentage of deviation from target achievementSales: Network Expansion Study market potential, benchmark the competition in different cities and create plans for expansion and present the same to seek approval from the RBM Identify and conduct feasibility study on potential properties in the identified cities with the help of BD team Identify and conduct feasibility study on potential franchisee partners in the identified markets Create the ROI projections for the new upcoming stores and seek approval from the RBM Create and propose the annual budgetary requirements for new store profitability Expansion schedule Percentage of market penetration Customer satisfaction score Increase in revenue New store performance Sales: Retail marketing Create and seek approvals on annual marketing plans, BTL activities and budgets for regions/ stores Design & develop activity for the retail initiatives in stores and marketing support in terms of VM updation, gift with purchase introduction & promotions etc. with expected ROI calculations Create the annual overhead expenses in the region which include VM fixtures, travel expenses etc. Annual retail marketing calendar Increase in sales Increase in customer satisfaction scoresSales: Franchisee Management Maintain a constant business relationship with the franchisee and act as SPOC to resolve operational issues and to maintain store ROI Franchisee satisfaction scoreSales: Retail Operations: Store Management Ensure smooth operations in the store in coordination with all the relevant stakeholders like the store managers, admin, IRSG, Regional VM etc. Coordinate with internal Titan teams (IRSG, HR, Legal etc.) to operationalize a new store within the agreed timelines Store operating policy Increase in customer satisfaction score Adherence to timelines Sales: Retail Operations: Scheme management Design, develop, suggest and seek approvals on region specific schemes for potential seasonal improvement in sales Design, develop and roll-out regional schemes during an active national scheme within the defined budgets after due approvals Scheme roll out Adherence to timelinesSales: Retail Operations: Feedback management Collate and relay customer feedback to the corporate teams like the merchandising, retail operations etc. to improve customer satisfaction and store ratings Feedback mechanism Increase in customer satisfaction scoreSales: Retail operations: Incentive management Ensure roll out, compliance and payments of the incentive schemes to the entire regional staff Incentive scheme management Number of cases of non-compliance Sales: Retail operations: Training and development Ensure new product introduction training to relevant stakeholders in coordination with the HR team Conduct training need analysis in the stores and nominate staff to undergo re-training when required Annual training calendar Effectiveness of training Increase in salesSales: Retail operations: Recruitment & Selection Provide manpower numbers to the HR teams for the new stores opened with due approvals from the RBM Conduct interviews to support selection of company staff and critical positions of franchisee staff in the region with coordination from the HR teams Recruitment policy Quality of new hiresRetail operations: Field sales operations management: Customer complaint resolution Manage the critical customer complaints and ensure quick resolution by engaging the relevant teams Suggest and seek approval from RBM in implementing new methods for quick service turnaround time Complaint resolution policy Customer satisfaction scoresPeople & Talent Management Drive a culture of diversity, performance and transparency in the region and ensure the employees in the region are engaged. Mentor and develop staff using a supportive and collaborative approach. Ensure talent pipeline is created by succession planning for the critical positions in the region. Set Objectives for Reportees aligned to the organizational /functional. Liaise with HR on vacant positions. Conduct recruitment interviews for key positions in the region; Monitor the implementation of the Sales Training Program for the region. Employee Engagement Performance Diversity & Integration

Overview We are looking for: Analyst / Senior Analyst – Retail Location: Any Office location www.annalect.com/in Department: Flywheel Reports To: Business Manager – Retail Work Location - Bangalore Office Timings - 2PM - 11PM We are seeking a dynamic and detail-oriented Analyst – Retail. This position offers a dynamic opportunity to contribute to the success of our clients by optimizing product pages, implementing effective merchandising strategies, and leveraging business analytics for informed decision-making. The successful candidate will thrive in a fast-paced environment, demonstrating flexibility, strong ownership, and a bias for action. About us: We are an integral part of Annalect Global and Omnicom Group, the second largest advertising agency holding company in the world in terms of revenue and is the leading global marketing communications company. Our portfolio includes: three global advertising agency networks: BBDO, DDB and TBWA; three of the world’s premium media services under Omnicom Media Group: OMD, PHD and Hearts & Science.Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in areas of Creative Services, Technology, Marketing Science (data & analytics) and Media Services. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this together. Responsibilities Key Responsibilities Product Optimization: Building and managing best-in-class Amazon Product Pages (catalog) that drive optimal discoverability, traffic, and conversions Continuously monitor and optimize Amazon ad campaigns to ensure positive ROI, focusing on RoAS. Handle Amazon Sponsored Ads Campaign Management Analyze performance data to identify trends, optimize keywords, bidding strategies and ad placements for maximum efficiency. Product Merchandising: Planning and executing merchandising strategies that include content enhancements and promotions that accelerate sales for our clients Business Analytics: Utilizing reporting dashboards and spreadsheets to extract and communicate insights that develop go-forward strategies for our clients Flexibility in working with multiple clients and projects Display strong ownership: Eager to learn new processes at the same time ensure to communicate the best process/practices to BM to ensure a better process onboarding. Bias for Action: Ensuring the Account Managers/BM updated of the day-to-day tasks/projects assigned. Qualifications Basic Qualifications Bachelor’s degree or higher in any discipline Minimum of 2-3 years of experience Proven experience in managing campaigns, Amazon Sponsored Ads (including Sponsored Products and Sponsored Brands). Solid understanding of pacing, budgeting, and keyword analysis to drive ROI. Strong analytical skills with the ability to analyse data and translate it into actionable insights. Knowledge of eCommerce platform, preferably Amazon, on either the brand, retailer, or agency side – a big plus High attention to detail with the ability to efficiently prioritize and execute projects with quality Solution oriented mindset that thrives in ambiguity and figuring out solutions and processes to complex problems Proficient in working with basic excel formulas, pivot tables and google sheets/docs. Time management skills that include prioritization of a variety of client projects Ability to analyze client data and translate into actionable insight Consultative mindset that focuses on helping others learn, problem solve, and succeed Experience in managing multiple projects along with the day-to-day task assigned. Confidence in public speaking to present various senior level roles within Flywheel’s client organizations Intellectual curiosity and the desire to learn about new processes as they are introduced Proactively highlight the best practices for the respective task/project. Sense of ownership complemented by strong organization and project management skills to meet deadlines Team player with a genuine desire to contribute to the overall success of the entire team in addition to strong written and verbal communication skills to effectively collaborate internally with colleagues. Preferred Qualifications Bachelor’s degree or higher in any discipline Experience using Vendor Central and Seller Central Experience in managing campaigns, Amazon Sponsored Ads (including Sponsored Products and Sponsored Brands). Solid understanding of pacing, budgeting, and keyword analysis to drive ROI. Experience in catalog maintenance Proficient using Excel and google sheets.

We need a Merchandiser with an experience of 4-6 years with any export house (Home Textiles / Apparels), with strong communication skills to handle international clients & agents independently. Required Candidate profile An Experience of 4-6 years with any export house. Coordinate with International buyers /Importers. Candidate residing/willing to shift Greater Noida will be prefered.

Job Description: ABM Retail- Tanishq Job Role: ABM Retail Function: Sales Reporting to: RBM Retail/ Business : Jewellery Job Details: To drive regional sales as per targets of Titan by managing company owned and franchisee store network within the assigned geographical area together with delivering high quality service to customers Key interfaces with: Third Party Service Providers Franchisee Partners and team Regional team Product and Brand team IRSG team VM team Merchandising team Support team BD teams Job Requirements: Education: Graduate / Post- Graduate (MBA)Relevant Experience5 -6 years / 1-2 years in Titan Behavioural Skills: Customer Centricity Delivers Results Interpersonal Effectiveness Build Effective Teams Ambiguity tolerance Nurtures Relationships Knowledge Sales/ retail experience Sales planning: Business plan formulation Provide inputs to the RBM to consolidate the potential sales in the region and develop the annual business targets for the respective regions Develop and approve the annual business targets of the franchise partners Develop and seek approval on the manpower optimization strategies for the retail function Annual business plan Year on Year business growth Sales Evaluation and control: Conducting business performance review Monitor the financial performance of company owned and franchised stores against targets periodically Develop and implement reporting & review mechanisms to track operational performance and ensure course correction & corrective action, as appropriate. Business performance review calendar Percentage of deviation from target achievementSales: Network Expansion Study market potential, benchmark the competition in different cities and create plans for expansion and present the same to seek approval from the RBM Identify and conduct feasibility study on potential properties in the identified cities with the help of BD team Identify and conduct feasibility study on potential franchisee partners in the identified markets Create the ROI projections for the new upcoming stores and seek approval from the RBM Create and propose the annual budgetary requirements for new store profitability Expansion schedule Percentage of market penetration Customer satisfaction score Increase in revenue New store performance Sales: Retail marketing Create and seek approvals on annual marketing plans, BTL activities and budgets for regions/ stores Design & develop activity for the retail initiatives in stores and marketing support in terms of VM updation, gift with purchase introduction & promotions etc. with expected ROI calculations Create the annual overhead expenses in the region which include VM fixtures, travel expenses etc. Annual retail marketing calendar Increase in sales Increase in customer satisfaction scoresSales: Franchisee Management Maintain a constant business relationship with the franchisee and act as SPOC to resolve operational issues and to maintain store ROI Franchisee satisfaction scoreSales: Retail Operations: Store Management Ensure smooth operations in the store in coordination with all the relevant stakeholders like the store managers, admin, IRSG, Regional VM etc. Coordinate with internal Titan teams (IRSG, HR, Legal etc.) to operationalize a new store within the agreed timelines Store operating policy Increase in customer satisfaction score Adherence to timelines Sales: Retail Operations: Scheme management Design, develop, suggest and seek approvals on region specific schemes for potential seasonal improvement in sales Design, develop and roll-out regional schemes during an active national scheme within the defined budgets after due approvals Scheme roll out Adherence to timelinesSales: Retail Operations: Feedback management Collate and relay customer feedback to the corporate teams like the merchandising, retail operations etc. to improve customer satisfaction and store ratings Feedback mechanism Increase in customer satisfaction scoreSales: Retail operations: Incentive management Ensure roll out, compliance and payments of the incentive schemes to the entire regional staff Incentive scheme management Number of cases of non-compliance Sales: Retail operations: Training and development Ensure new product introduction training to relevant stakeholders in coordination with the HR team Conduct training need analysis in the stores and nominate staff to undergo re-training when required Annual training calendar Effectiveness of training Increase in salesSales: Retail operations: Recruitment & Selection Provide manpower numbers to the HR teams for the new stores opened with due approvals from the RBM Conduct interviews to support selection of company staff and critical positions of franchisee staff in the region with coordination from the HR teams Recruitment policy Quality of new hiresRetail operations: Field sales operations management: Customer complaint resolution Manage the critical customer complaints and ensure quick resolution by engaging the relevant teams Suggest and seek approval from RBM in implementing new methods for quick service turnaround time Complaint resolution policy Customer satisfaction scoresPeople & Talent Management Drive a culture of diversity, performance and transparency in the region and ensure the employees in the region are engaged. Mentor and develop staff using a supportive and collaborative approach. Ensure talent pipeline is created by succession planning for the critical positions in the region. Set Objectives for Reportees aligned to the organizational /functional. Liaise with HR on vacant positions. Conduct recruitment interviews for key positions in the region; Monitor the implementation of the Sales Training Program for the region. Employee Engagement Performance Diversity & Integration