We are looking for a dynamic and energetic Process Coordinator to join our team in Amritsar. The ideal candidate should have strong interpersonal skills , the ability to coordinate effectively , and excellent communication in English, Hindi, and Punjabi . This role is suitable for freshers who are enthusiastic, quick learners, and eager to grow in a professional environment. Key Responsibilities Act as a point of contact between different departments to ensure smooth workflow. Assist in planning, organizing, and monitoring daily operations and processes. Coordinate with internal teams and external stakeholders to complete tasks on time. Maintain proper communication and follow-ups for ongoing activities. Prepare and maintain basic reports, records, and documentation. Identify process gaps and suggest improvements where necessary. Support senior staff in executing business operations. Handle queries and provide assistance with professionalism and courtesy. Required Skills & Qualifications Graduate in any discipline (B.A., B.Com, BBA, etc. – Freshers can apply). Good interpersonal and coordination skills. Strong communication skills in English, Hindi, and Punjabi . Basic knowledge of MS Office & G-Suite (Word, Excel, G-sheets & G-docs) preferred. Active, enthusiastic, and adaptable to dynamic work environments. Ability to multitask and prioritize work efficiently. Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Work Location: In person
Job Summary: We are seeking a detail-oriented and customer-focused CRM Executive to manage and optimize our Customer Relationship Management (CRM) system. The ideal candidate will play a key role in developing and executing CRM strategies that enhance customer engagement, retention, and loyalty across all touchpoints. You will work closely with marketing, sales, and customer service teams to ensure a seamless and personalized customer journey. Key Responsibilities: Maintain and manage the CRM platform to ensure accurate and up-to-date customer data. Design, implement, and monitor CRM campaigns including email, SMS, and push notifications. Analyze customer behavior and segment the database for targeted campaigns. Monitor campaign performance and generate reports to measure ROI and engagement. Collaborate with marketing and sales teams to align CRM activities with business goals. Ensure compliance with data protection regulations (e.g., GDPR, CCPA). Identify opportunities to improve the customer journey and retention strategy. Support automation of customer communications and workflows. Train internal stakeholders on CRM processes and usage when required. Requirements: Bachelor’s degree in Marketing, Business, IT, or a related field. 1–3 years of experience in CRM, digital marketing, or customer engagement roles. Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho, Microsoft Dynamics). Strong analytical and reporting skills. Experience with email marketing platforms and marketing automation tools. Excellent communication and organizational skills. Detail-oriented with the ability to manage multiple projects simultaneously. Understanding of customer lifecycle and behavior trends. Preferred Qualifications: Certification in CRM tools or platforms. Experience in A/B testing and personalization strategies. Knowledge of HTML/CSS for email customization. Familiarity with customer loyalty programs. Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Work Location: In person
Job Summary: We are seeking a detail-oriented and customer-focused CRM Executive to manage and optimize our Customer Relationship Management (CRM) system. The ideal candidate will play a key role in developing and executing CRM strategies that enhance customer engagement, retention, and loyalty across all touchpoints. You will work closely with marketing, sales, and customer service teams to ensure a seamless and personalized customer journey. Key Responsibilities: Maintain and manage the CRM platform to ensure accurate and up-to-date customer data. Design, implement, and monitor CRM campaigns including email, SMS, and push notifications. Analyze customer behavior and segment the database for targeted campaigns. Monitor campaign performance and generate reports to measure ROI and engagement. Collaborate with marketing and sales teams to align CRM activities with business goals. Ensure compliance with data protection regulations (e.g., GDPR, CCPA). Identify opportunities to improve the customer journey and retention strategy. Support automation of customer communications and workflows. Train internal stakeholders on CRM processes and usage when required. Requirements: Bachelor’s degree in Marketing, Business, IT, or a related field. 1–3 years of experience in CRM, digital marketing, or customer engagement roles. Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho, Microsoft Dynamics). Strong analytical and reporting skills. Experience with email marketing platforms and marketing automation tools. Excellent communication and organizational skills. Detail-oriented with the ability to manage multiple projects simultaneously. Understanding of customer lifecycle and behavior trends. Preferred Qualifications: Certification in CRM tools or platforms. Experience in A/B testing and personalization strategies. Knowledge of HTML/CSS for email customization. Familiarity with customer loyalty programs. Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Work Location: In person
Key Responsibilities Greet and assist customers in selecting jewelry pieces based on their preferences and occasions. Demonstrate strong product knowledge in gold, diamond, polki, and precious stones. Build lasting customer relationships by providing personalized service and follow-ups. Meet and exceed monthly sales targets. Maintain the visual appeal of the showroom and display counters. Handle billing, documentation, and order processing with accuracy. Stay updated with current jewelry trends, designs, and collections. Assist in promotional activities and in-store events. Requirements Minimum 2–5 years of experience in jewelry retail sales. Strong communication and interpersonal skills. Customer-focused with a positive attitude and confidence in closing sales. Ability to handle high-value transactions responsibly. Good knowledge of gold, diamond, and gemstone jewelry. Basic computer and billing system knowledge. Well-groomed, professional appearance. Why Join Us? Attractive salary and incentives based on performance. Opportunity to work with a reputed jewelry brand. Growth and career development in a luxury retail environment. Supportive and professional work culture. How to Apply Apply now through Indeed or send your resume to [email protected] Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Work Location: In person
Key Responsibilities Craft fine jewelry pieces in gold, diamond, polki, kundan, and precious stones . Execute designs with precision as per CAD drawings or client requirements. Perform jewelry-making tasks such as casting, soldering, stone setting, polishing, engraving, and finishing . Repair, resize, and restore existing jewelry as required. Maintain accuracy in weight, purity, and finishing of pieces. Ensure proper handling of precious metals and stones. Collaborate with designers and showroom team to bring custom designs to life. Requirements 5+ years of proven experience as a Jewelry Maker / Karigar. Expertise in working with gold, diamond, and gemstone jewelry . Strong attention to detail, precision, and finishing quality. Ability to follow designs, sketches, and instructions. Knowledge of traditional and modern jewelry-making techniques. Reliable, punctual, and responsible with high-value materials. Why Join Us? Competitive salary + incentives for skilled craftsmanship. Work with a reputed and growing jewelry brand. Stable, respectful, and professional work environment. Long-term growth opportunities. How to Apply Apply now on Indeed or send your resume/portfolio to [email protected] Job Type: Full-time Pay: From ₹20,000.00 per month Work Location: In person
Key Responsibilities Greet and assist customers in selecting jewelry pieces based on their preferences and occasions. Demonstrate strong product knowledge in gold, diamond, polki, and precious stones. Build lasting customer relationships by providing personalized service and follow-ups. Meet and exceed monthly sales targets. Maintain the visual appeal of the showroom and display counters. Handle billing, documentation, and order processing with accuracy. Stay updated with current jewelry trends, designs, and collections. Assist in promotional activities and in-store events. Requirements Minimum 2–5 years of experience in jewelry retail sales. Strong communication and interpersonal skills. Customer-focused with a positive attitude and confidence in closing sales. Ability to handle high-value transactions responsibly. Good knowledge of gold, diamond, and gemstone jewelry. Basic computer and billing system knowledge. Well-groomed, professional appearance. Why Join Us? Attractive salary and incentives based on performance. Opportunity to work with a reputed jewelry brand. Growth and career development in a luxury retail environment. Supportive and professional work culture. How to Apply Apply now through Indeed or send your resume to hr@premkumarjewellers.com Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Work Location: In person
Key Responsibilities Craft fine jewelry pieces in gold, diamond, polki, kundan, and precious stones . Execute designs with precision as per CAD drawings or client requirements. Perform jewelry-making tasks such as casting, soldering, stone setting, polishing, engraving, and finishing . Repair, resize, and restore existing jewelry as required. Maintain accuracy in weight, purity, and finishing of pieces. Ensure proper handling of precious metals and stones. Collaborate with designers and showroom team to bring custom designs to life. Requirements 5+ years of proven experience as a Jewelry Maker / Karigar. Expertise in working with gold, diamond, and gemstone jewelry . Strong attention to detail, precision, and finishing quality. Ability to follow designs, sketches, and instructions. Knowledge of traditional and modern jewelry-making techniques. Reliable, punctual, and responsible with high-value materials. Why Join Us? Competitive salary + incentives for skilled craftsmanship. Work with a reputed and growing jewelry brand. Stable, respectful, and professional work environment. Long-term growth opportunities. How to Apply Apply now on Indeed or send your resume/portfolio to hr@premkumarjewellers.com Job Type: Full-time Pay: From ₹20,000.00 per month Work Location: In person
Experience Required: 1–5 Years Employment Type: Full-Time We are looking for a detail-oriented MIS & Automation Specialist who can manage reporting dashboards, automate processes, and integrate tools like WhatsApp API to streamline business communication. The ideal candidate should be proficient in Excel, Google Sheets, scripting languages, and API integration . Key Responsibilities Prepare, analyze, and maintain MIS reports using Excel and Google Sheets. Automate reporting processes through VBA, Google Apps Script, or Python . Integrate and manage the WhatsApp Business API for automated communication and reporting. Develop and optimize scripts for data collection, validation, and processing. Collaborate with management to provide insights and data-driven decision-making support. Ensure accuracy, security, and confidentiality of all MIS data. Identify opportunities for process automation and efficiency improvement. Required Skills & Competencies Strong expertise in Advanced Excel (Pivot, Macros, Dashboarding) . Hands-on experience with Google Sheets & Google Apps Script . Knowledge of scripting languages (Python preferred, or VBA/JavaScript). Experience with API integration (WhatsApp Business API is a must). Strong analytical and problem-solving skills. Ability to work independently and manage multiple tasks. Qualifications Bachelor’s degree in Computer Science, IT, Data Analytics, or related field. 1–5 years of relevant experience in MIS, reporting, and automation. Perks & Benefits Competitive salary based on skills & experience. Opportunity to work on cutting-edge automation tools . Growth-oriented work environment. How to Apply Interested candidates can share their CV at hr@premkumarjewellers.com or contact us at 9988272358. Job Type: Full-time Pay: From ₹30,000.00 per month Work Location: In person
We are looking for a detail-oriented and responsible assistant accountant with strong knowledge of Gati software. The ideal candidate will assist in managing day-to-day accounting operations, maintaining accurate financial records, and supporting the finance team in ensuring compliance with organizational and statutory requirements. Key Responsibilities Manage day-to-day accounting entries in Gati Software . Handle accounts payable/receivable, ledger reconciliation, and journal entries. Maintain accurate records of financial transactions. Assist in preparing GST, TDS, and other tax-related filings. Support in generating monthly, quarterly, and annual financial reports. Reconcile bank statements and maintain cash flow records. Coordinate with auditors for statutory audits and financial reviews. Ensure timely billing, invoicing, and vendor/client account management. Assist in inventory and stock accounting as per company requirements. Perform other finance-related tasks as assigned by the senior accountant/manager. Required Skills & Qualifications Bachelor’s degree in commerce, accounting, finance, or related field. 1–3 years of experience as an Accountant/Assistant Accountant. Strong hands-on knowledge of Gati Software .. Familiarity with GST, TDS, and other Indian accounting standards. Good knowledge of MS-Office (Excel, Word). Strong attention to detail and accuracy in financial record-keeping. Excellent organizational and time-management skills. Ability to work independently as well as in a team. Preferred Qualifications Experience in a jewelry or retail business environment. Working knowledge of advanced Excel functions (Pivot Tables, VLOOKUP, MIS reporting). Compensation As per industry standards / Based on experience Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Work Location: In person
Responsibilities: * Develop merchandise strategies & plans * Monitor sales performance & trends * Collaborate with buyers on product selection * Optimize inventory levels & profitability * Manage assortment planning process
About the Role: We are looking for a Jewelry Merchandising Officer who will plan, coordinate, purchase, and manage jewelry designs, stock, and sales trends. The ideal candidate should have a keen eye for detail, good coordination skills, and strong knowledge of jewelry trends and product management. Roles & Responsibilities: Plan and select jewelry designs based on customer demand and market trends. Coordinate with designers, vendors, and production teams for product development. Manage stock levels, track sales performance, and suggest restocking as needed. Analyze pricing, cost sheets, and profit margins. Conduct market research to identify new trends and product ideas. Support retail and marketing teams with product display and visual merchandising. Prepare regular sales, inventory, and performance reports for management. Maintain good coordination between production, sales, and quality teams. Skills & Requirements: 1–5 years of experience in jewelry merchandising or inventory management preferred. Good knowledge of gold, diamond, and polki jewelry categories. Strong analytical, coordination, and communication skills. Proficiency in MS Excel, Google Sheets, and Gati ERP tool(Not Mandatory). Why Join Us? Competitive salary + plus incentives for skilled craftsmanship. Work with a reputed and growing jewelry brand. Stable, respectful, and professional work environment. Long-term growth opportunities. Salary: Based on experience and interview performance Work Location: On-site (Amritsar, Punjab) How to Apply Apply now on Indeed or send your resume to [email protected] Job Type: Full-time Pay: From ₹30,000.00 per month Work Location: In person
About the Role: We are looking for a Jewelry Merchandising Officer who will plan, coordinate, purchase, and manage jewelry designs, stock, and sales trends. The ideal candidate should have a keen eye for detail, good coordination skills, and strong knowledge of jewelry trends and product management. Roles & Responsibilities: Plan and select jewelry designs based on customer demand and market trends. Coordinate with designers, vendors, and production teams for product development. Manage stock levels, track sales performance, and suggest restocking as needed. Analyze pricing, cost sheets, and profit margins. Conduct market research to identify new trends and product ideas. Support retail and marketing teams with product display and visual merchandising. Prepare regular sales, inventory, and performance reports for management. Maintain good coordination between production, sales, and quality teams. Skills & Requirements: 1–5 years of experience in jewelry merchandising or inventory management preferred. Good knowledge of gold, diamond, and polki jewelry categories. Strong analytical, coordination, and communication skills. Proficiency in MS Excel, Google Sheets, and Gati ERP tool(Not Mandatory). Why Join Us? Competitive salary + plus incentives for skilled craftsmanship. Work with a reputed and growing jewelry brand. Stable, respectful, and professional work environment. Long-term growth opportunities. Salary: Based on experience and interview performance Work Location: On-site (Amritsar, Punjab) How to Apply Apply now on Indeed or send your resume to hr@premkumarjewellers.com Job Type: Full-time Pay: From ₹30,000.00 per month Work Location: In person
About the Role: We are looking for a Jewelry Merchandising Officer who will plan, coordinate, purchase, and manage jewelry designs, stock, and sales trends. The ideal candidate should have a keen eye for detail, good coordination skills, and strong knowledge of jewelry trends and product management. Roles & Responsibilities: Plan and select jewelry designs based on customer demand and market trends. Coordinate with designers, vendors, and production teams for product development. Manage stock levels, track sales performance, and suggest restocking as needed. Analyze pricing, cost sheets, and profit margins. Conduct market research to identify new trends and product ideas. Support retail and marketing teams with product display and visual merchandising. Prepare regular sales, inventory, and performance reports for management. Maintain good coordination between production, sales, and quality teams. Skills & Requirements: 1–5 years of experience in jewelry merchandising or inventory management preferred. Good knowledge of gold, diamond, and polki jewelry categories. Strong analytical, coordination, and communication skills. Proficiency in MS Excel, Google Sheets, and Gati ERP tool(Not Mandatory). Why Join Us? Competitive salary + plus incentives for skilled craftsmanship. Work with a reputed and growing jewelry brand. Stable, respectful, and professional work environment. Long-term growth opportunities. Salary: Based on experience and interview performance Work Location: On-site (Amritsar, Punjab) How to Apply Apply now on Indeed or send your resume to hr@premkumarjewellers.com Job Type: Full-time Pay: From ₹30,000.00 per month Work Location: In person
Responsibilities: * Manage raw material procurement process from sourcing to delivery * Ensure quality control standards met for packaging materials * Negotiate prices with suppliers for diamonds & packaging materials
We are seeking a highly skilled and experienced Diamond Purchasing Manager to oversee the sourcing, evaluation, and procurement of diamonds. The ideal candidate will have strong market knowledge, negotiation skills, and an eye for quality to ensure the purchase of certified and ethically sourced diamonds at the most competitive rates. Key Responsibilities: Identify and build strong relationships with domestic and international diamond suppliers. Negotiate best prices, payment terms, and delivery schedules with vendors. Evaluate diamond quality (4Cs: Cut, Clarity, Color, Carat) before purchase. Verify certifications (GIA, IGI, HRD, etc.) and ensure compliance with company quality standards. Maintain updated knowledge of diamond market trends, prices, and supply chain developments. Manage purchase orders, vendor records, and stock replenishment plans. Coordinate closely with the assortment, production, and design departments. Ensure timely procurement to support smooth production and sales operations. Review supplier performance and maintain transparency in transactions. Prepare purchase reports and submit periodic updates to management. Key Skills & Competencies: Deep understanding of diamond grading and certification standards. Strong negotiation and analytical skills. Excellent vendor management and communication abilities. Attention to detail and accuracy in evaluation and documentation. Proficiency in MS Excel, ERP, or jewelry inventory software. Ethical, reliable, and process-oriented professional approach. Qualifications & Experience: Bachelor’s degree in Commerce, Gemology, or a related field. Diploma or certification in Diamond Grading or Gemology preferred. 5–10 years of experience in diamond procurement or related field (retail jewelry or manufacturing). Familiarity with both loose and certified diamonds markets. Interested candidates can contact us on 9056233866 or send their resume at hr@premkumarjewellers.com Job Type: Full-time Pay: From ₹30,000.00 per month Work Location: In person
Job Summary: The Jewelry CRM Executive will serve as the primary point of contact for end customers and vendors, addressing queries, resolving issues, and ensuring a seamless jewelry buying experience. This role also involves tele-collections, appointment scheduling, and order management to support sales and operational efficiency. The ideal candidate should be customer-centric, detail-oriented, and proactive, with strong communication and multitasking skills. Key Responsibilities: Customer & Vendor Support: Handle and resolve customer and vendor queries regarding products, orders, repairs, or complaints. Ensure timely and professional communication to maintain high customer satisfaction. Escalate complex issues to the appropriate teams while following up for resolution. Tele-Collections & Follow-ups: Conduct telephonic follow-ups for pending payments or dues. Maintain accurate records of collections and commitments. Coordinate with finance/accounts teams for smooth payment reconciliation. Appointment Scheduling: Fix appointments for customers with sales consultants or designers. Ensure all appointments are confirmed, rescheduled if necessary, and properly logged in the CRM system. Order Management: Assist customers in placing orders via phone, email, or in-person. Track order status and provide timely updates to customers and vendors. Coordinate with inventory, production, and logistics teams to ensure accurate and timely delivery. CRM & Documentation: Maintain and update the CRM database with customer, vendor, and order details. Generate reports related to customer interactions, collections, appointments, and order status. Provide insights and feedback to management for improving customer experience. Required Skills & Qualifications: Bachelor’s degree in any field. 1–3 years of experience in CRM, customer service, or sales support, preferably (but not mandatory) in jewelry or luxury retail. Ability to handle multiple tasks simultaneously and work in a fast-paced environment. Customer-centric attitude with problem-solving skills. Interested candidates can share their resumes on 9056233866 or mail us at [email protected] Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Work Location: In person
Job Summary: The Jewelry CRM Executive will serve as the primary point of contact for end customers and vendors, addressing queries, resolving issues, and ensuring a seamless jewelry buying experience. This role also involves tele-collections, appointment scheduling, and order management to support sales and operational efficiency. The ideal candidate should be customer-centric, detail-oriented, and proactive, with strong communication and multitasking skills. Key Responsibilities: Customer & Vendor Support: Handle and resolve customer and vendor queries regarding products, orders, repairs, or complaints. Ensure timely and professional communication to maintain high customer satisfaction. Escalate complex issues to the appropriate teams while following up for resolution. Tele-Collections & Follow-ups: Conduct telephonic follow-ups for pending payments or dues. Maintain accurate records of collections and commitments. Coordinate with finance/accounts teams for smooth payment reconciliation. Appointment Scheduling: Fix appointments for customers with sales consultants or designers. Ensure all appointments are confirmed, rescheduled if necessary, and properly logged in the CRM system. Order Management: Assist customers in placing orders via phone, email, or in-person. Track order status and provide timely updates to customers and vendors. Coordinate with inventory, production, and logistics teams to ensure accurate and timely delivery. CRM & Documentation: Maintain and update the CRM database with customer, vendor, and order details. Generate reports related to customer interactions, collections, appointments, and order status. Provide insights and feedback to management for improving customer experience. Required Skills & Qualifications: Bachelor’s degree in any field. 1–3 years of experience in CRM, customer service, or sales support, preferably (but not mandatory) in jewelry or luxury retail. Ability to handle multiple tasks simultaneously and work in a fast-paced environment. Customer-centric attitude with problem-solving skills. Interested candidates can share their resumes on 9056233866 or mail us at hr@premkumarjewellers.com Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Work Location: In person
Responsibilities: * Manage diamond jewelry sales team * Report on market trends & customer insights * Increase luxury sales through retail strategies * Collaborate with designers on product development Shift allowance Food allowance Over time allowance Travel allowance