Posted:2 days ago|
Platform:
Work from Office
Full Time
Work closely with the PMO, HO Tech, Business, and Labs teams to understand and champion technology roll-outs
Act as an evangelist for new tech initiatives, driving awareness, enthusiasm, and engagement among field users
Coordinate stakeholder meetings, pilot programs, and deployment roadmaps
Conduct structured training programs for field staff on identified tech applications and tools
Adapt training approaches to suit varying levels of digital literacy across geographies
Demonstrate strong communication skills in English, Hindi, and relevant local languages
Facilitate two-way communication, encouraging feedback and clarifying doubts post-training
Prepare and use training aids, job aids, FAQs, and other support materials effectively
Maintain a comprehensive and up-to-date repository of training sessions conducted, attendance logs, feedback collected, and follow-ups
Summarize key feedback and insights to aid in future improvements
Regularly publish metrics on training effectivenesse.g., user adoption rate, training satisfaction, improvement in usage
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