Resource Coordinator

Roles and Responsibilities

• Maintains accuracy of the resource planner by creating and maintaining assignments/schedules and proactively identifying and address scheduling issues
• Facilitate the fulfillment of staffing requests
• Identify over-and under-utilized personnel, and re-allocate resources to address any imbalance
• Operates with a high degree of familiarity with and in-depth knowledge of policies and procedures.
• Performs daily and weekly inspections and reporting functions across the Services team.
• Ensures internal PSA tool is up to date to enable operations run smoothly
• Maintenance and enforcement of Resource Management Governance
• Advise Delivery Managers on trends, hiring, subcontracting and training suggestions for resources

Knowledge, Skills and Abilities

• Highly effective communication, influencing, analytical and organizational skills.
• Cross-Functional collaboration, effective multi-tasking, and coordination with many functional groups.
• Ability to work independently.
• Strong working knowledge of Microsoft Office products.
• Advocate for continuous improvement.