Reservations Supervisor

Role: Reservation Supervisor

Company: Viveda Wellness Retreat Pvt. Ltd.

Location: Nashik, Maharashtra

Job Type: Full-time | On-site

About Us

Viveda Wellness Retreat is a premium holistic wellness destination located in the serene surroundings of Nashik. We blend traditional healing practices with modern comfort to create a rejuvenating experience for our guests.

Job Summary

We are looking for an experienced and proactive Reservation Supervisor to manage and lead our reservations team. The ideal candidate will ensure smooth reservation operations, maintain high accuracy, and provide excellent customer service to our guests.

Key Responsibilities

• Supervise and coordinate all reservation activities.
• Handle guest inquiries via phone, email, and online platforms.
• Maintain accurate booking data in the Property Management System (PMS).
• Liaise with Front Office, Sales, and Revenue teams to optimize occupancy.
• Train and support reservation agents.
• Prepare reports and analyze booking trends for management.

Requirements

• Bachelor’s degree in Hospitality Management or related field.
• Minimum 1 years of experience in hotel reservations (supervisory role preferred).
• Excellent communication and interpersonal skills.
• Attention to detail and problem-solving ability.

Benefits

• Competitive salary.
• Opportunity to work in a luxury wellness environment.
• Learning and career growth opportunities.
• Meals and accommodation.

To Apply: Send your updated resume to hr@vivedawellness.com/7887805600