Reservations Executive

As a Reservations Executive at DLS, located in Karnal, your role will involve handling booking and reservation inquiries, providing excellent customer service, and ensuring customer satisfaction. You will assist with sales and promotions, coordinate guest needs with other departments, and maintain accurate records of reservations. Additionally, you will respond to guest inquiries, manage communications, and help optimize the guest experience at DLS Hotels. Key Responsibilities: - Handle booking and reservation inquiries - Provide excellent customer service - Ensure customer satisfaction - Assist with sales and promotions - Coordinate guest needs with other departments - Maintain accurate records of reservations - Respond to guest inquiries - Manage communications - Help optimize the guest experience at DLS Hotels Qualifications: - Strong communication and customer service skills - Proven ability to ensure customer satisfaction and handle reservations - Experience in sales and an understanding of hospitality services - Excellent interpersonal skills and attention to detail - Ability to work independently and within a team - Prior experience in a hotel or hospitality environment is a plus - Bachelor's degree in Hospitality Management or a related field is beneficial,