Reporting Analyst

Brillio

3 - 8 years

10 - 15 Lacs

hyderabad chennai bengaluru

Posted:None| Platform:

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Skills Required

performance analytics servicenow power bi

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Support the ITAM team in providing OTB automated reporting which meets the clients needs.
Identify where tech solutioning is required to further develop reports, in accordance with the clients needs, and review these with the ServiceNow Architect.
Develop and maintain reporting dashboards to support the IT HAM strategic and day to day endeavours.
Work cross functionally with client teams to help guide requirements and make data-driven decisions.
Provide insightful reporting and analysis against targets and current KPIs.

Effectively identify trends with issues / opportunities and make actionable recommendations
Work with the training team to ensure reports are understood within the organisation

Help drive and embed cultural change to ensure reporting dashboards are adopted within the organisation.

Preferred candidate profile

3 5 years of data analytics and reporting experience
Strong data analysis skills with experience in data visualisation and reporting tools (Power BI)
Advanced competency in ServiceNow Performance Analytics is essential
Hold ServiceNow Admin Certification is advantageous
Be creative in your approach
Ability to prioritise work based on deadlines and criticality

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