62 Renewal Management Jobs - Page 2

As the key point of contact for important clients, you will be responsible for establishing and nurturing long-term relationships. Your duties will include managing contract renewals, identifying opportunities for upselling and cross-selling, investigating reasons for client attrition, and devising strategies to re-engage lost clients. It will be essential to collaborate effectively with internal departments such as Operations & Service and Finance to ensure a smooth service delivery process. Regular field visits to client locations will be a crucial aspect of your role to conduct business reviews, gather feedback, resolve issues, and strengthen relationships. During these visits, you will a...

As a Business Account Manager (BAM), your primary responsibility will be to maintain and sustain long-term relationships with every on-boarded apartment owner within your assigned geographical region or territory. This includes providing post-sales support and managing escalations effectively. You will be tasked with farming and up-selling to onboarded clients, ensuring they are aware of and benefit from better plans and features. It is crucial to educate clients about new plans and offers raised by Nobroker.com in a timely manner. One of the key aspects of your role will be retaining every account through successful renewals upon completion of the subscription period. Additionally, you will...

As an innovative software services startup dedicated to transforming enterprises into AI powerhouses, Gruve specializes in cybersecurity, customer experience, cloud infrastructure, and advanced technologies like Large Language Models (LLMs). The mission of Gruve is to assist customers in their business strategies by harnessing data to make intelligent decisions. Being a well-funded early-stage startup, Gruve provides a dynamic environment supported by robust customer and partner networks. As a Customer Success Manager (CSM) at Gruve, you play a pivotal role in ensuring customer satisfaction and maximizing the value they receive from our Cyber Security, Infrastructure, Customer Experience, an...

You will be responsible for managing and growing the channel effectively. Your main duties will include recruiting Sales Officers and ensuring that they meet their individual targets. It will be your responsibility to drive agent activation and productivity within the team. As the owner of the P&L, you will need to maintain operations within the given cost parameters and ensure that critical metrics are in line. Your role will involve achieving top-line targets, SM target achievements, and agent activation and productivity goals. You will need to provide end-to-end solutions to agents to meet service level commitments and avoid service escalations. Coordination with various departments for a...

The Adobe DALP Sales team is seeking a techno-functional Customer Success & Renewal Manager to join the customer success team in North America. As a trusted advisor, you will collaborate with customers to optimize their strategies and ensure their success throughout their lifecycle. This position plays a crucial role within Adobe's Digital Advertising, Learning, and Publishing Business Unit, requiring individuals who are quick learners, high-energy, data-minded, and tech-savvy with prior customer champion and consultative experience. Your responsibilities will include providing consulting services in TV Everywhere & D2C ecosystems, managing client relationships, presenting technical informat...

As an RMrole, you will be responsible for supervising the business delivery under Banca team and Tie Ups, with a primary focus on growing the business profitably. Your role will involve managing Channel Management, Banks, NBFCs, and other Micro Finance companies. It is crucial to liaise with various internal teams including Operations, Product tower, Process Excellence group, Claims, Finance, Legal, Business Intelligence, Marketing, and Human Resource teams to ensure the best services are delivered to clients and banks. Your key accountabilities and responsibilities will include achieving the overall Gross Written Premium, managing team, maintaining channel relationships, visiting branches, ...

The Associate Manager - Customer Success will be responsible for managing CSA Teams in CoE, CSA team performance, prioritizing leadership requirements and activities, and overseeing the Customer Success team in India. You will proactively engage with customers to ensure they realize value from products and solutions, leading to revenue retention and new revenue opportunities. Ideal candidates can identify needs, communicate effectively, and exceed client expectations, combining visionary and analytical skills. Work timings and location: Eastern shift timings, from 5:00 PM to 2:30 AM IST. Work from the office located in Hyderabad. Responsibilities: - Work closely with Customer Success functio...

You are a Vendor Management Specialist responsible for shaping IT hiring practices, fostering vendor performance, and enhancing skill-building within the organization. Your role involves vendor governance, talent acquisition, employee engagement, MIS/reporting, and training oversight within the IT domain. Based in Mumbai, India, you should have 7-12 years of experience and hold the designation of Manager (12A). Your key responsibilities include building and maintaining strong relationships with vendors, ensuring they meet organizational standards, overseeing vendor-recruited candidates for off-roll employee performance and engagement, identifying and coordinating training needs for vendor em...

As a Renewal Manager, you will be responsible for managing the entire renewal cycle, ensuring contracts are processed accurately and on time. This includes coordinating with customers, partners, and internal teams to gather necessary information and approvals before contract expiration dates. You will also maintain up-to-date information in Salesforce to track contract status and renewal progress, while documenting all interactions and outcomes in accordance with company policies. In addition, you will independently or collaboratively identify opportunities for up-selling and cross-selling additional products and services. By evaluating market conditions and company profitability goals, you ...

As a Portfolio & Service Manager in the Business Banking function, your primary responsibility is to monitor critical parameters for customers regularly to ensure the overall health of the portfolio. It is crucial to maintain portfolio hygiene and ensure timely renewals. Building relationships both within and outside the organization to identify value-creating opportunities is essential, contributing significantly to the bank's organizational objectives and budget planning. Your roles and responsibilities include monitoring 8 key parameters for customers, managing the Deferrals process, tracking account conduct, and ensuring the timely acknowledgment of DDPO for balance transfers. Identifyin...

As an Account Manager at Even, your primary responsibility will be to manage end-to-end relationships with corporate clients, ensuring their satisfaction, engagement, and long-term retention. You will play a crucial role in building strong, lasting partnerships, contributing to revenue growth through retention and upselling, and maintaining high client satisfaction levels. Your key responsibilities will include acting as the main point of contact for all assigned accounts, collaborating with the sales team during pre-sales and onboarding processes, fostering relationships with key stakeholders, developing and executing engagement strategies, and working closely with internal teams to deliver...

As a Customer Success Manager at AI Trillion, a leading Marketing automation- SAAS Company dedicated to revolutionizing the e-commerce industry, you will play a crucial role in ensuring the success and satisfaction of our SaaS customers. Your responsibilities will include guiding new customers through the onboarding process, driving product adoption, fostering strong relationships with key stakeholders, monitoring customer health, collecting feedback for continuous improvement, managing renewals, and advocating for customer satisfaction. In the customer onboarding phase, you will collaborate with the sales and implementation teams to understand customer goals and expectations, ensuring a smo...

As a Customer Success Manager at our organization located in Calicut, you will be an integral part of our team, focusing on delivering exceptional value to our clients. Your primary responsibilities will include guiding clients through onboarding, nurturing long-term relationships, and ensuring their success with our platform. You will serve as the bridge between our clients and internal teams, acting as the voice of the customer and a trusted advisor. Your key responsibilities will include leading client onboarding and training sessions to help them maximize the benefits of our platform. You will establish and maintain strong relationships with clients through regular communication, feedbac...

As a Key Account Executive - Renewals at Restroworks, you will be responsible for managing the renewal process for a portfolio of B2B SaaS customers. Your role will be crucial in ensuring customer satisfaction and retention by collaborating with sales, customer success, and finance teams. Your responsibilities will include owning the end-to-end renewal process, engaging proactively with customers to understand their needs, and maintaining accurate records in CRM systems. You will also focus on building strong relationships with key stakeholders, acting as a trusted advisor, and providing insights into industry trends. In case of any customer concerns or issues, you will address and resolve t...

Roles and Responsibilities: Join our team as a Renewal Manager at Care Health Insurance to spearhead the crucial function of policy renewals and ensure exceptional customer retention. This role involves proactive engagement with policyholders, a deep understanding of health insurance products and processes, and seamless coordination with various internal departments to guarantee a smooth and efficient renewal experience, thereby maximizing customer lifetime value and contributing directly to the company's sustained growth. Key Responsibilities: Policyholder Engagement & Renewal Management: Proactively contact existing policyholders for health insurance policy renewals, explaining policy term...

Who You'll Work With This role resides in the Customer Experience organization, one of Ciscos fastest-growing teams that deliver profitable growth throughout the customer lifecycle with a series of selling motions to drive higher value and an optimal experience from Cisco solutions. What You LL Do Quota-carrying professional responsible for managing the renewal of recurring offers. Collaborates with Cisco sales and customer success teams and partners, develop strategies to ensure timely renewals and minimize revenue attrition. RMs oversee the renewals process, validate customer data, and leverage negotiation skills to maintain agreement integrity. Acting as trusted advisors, they assess reve...

Firstventure is seeking a highly skilled and client-focused Key Account Manager to join our team. We are looking for an individual with strong communication and interpersonal skills, capable of building and maintaining lasting relationships with our most important clients. The ideal candidate will be adept at managing key accounts, driving renewals, and ensuring overall customer success. Responsibilities: Key Account Management: Effectively manage a portfolio of key accounts, serving as the primary point of contact and fostering long-term relationships. Renewal Management: Take ownership of client renewals, ensuring high retention rates and continued business. Cross-Selling: Identify opportu...

Firstventure is seeking a highly skilled and client-focused Key Account Manager to join our team. We are looking for an individual with strong communication and interpersonal skills, capable of building and maintaining lasting relationships with our most important clients. The ideal candidate will be adept at managing key accounts, driving renewals, and ensuring overall customer success. Responsibilities: Key Account Management: Effectively manage a portfolio of key accounts, serving as the primary point of contact and fostering long-term relationships. Renewal Management: Take ownership of client renewals, ensuring high retention rates and continued business. Cross-Selling: Identify opportu...

We're Hiring: IT Procurement Specialist Location: Vijayawada Experience: 5-10 Years | Type: Full-Time | Industry: IT Procurement, Public Sector, Contract Management Are you experienced in procuring IT solutions and managing vendor contracts within government frameworks? Were looking for an IT Procurement Specialist who can lead strategic sourcing initiatives, ensure compliance, and drive value from technology vendors. Role Overview As an IT Procurement Specialist, you’ll lead procurement operations for software, hardware, and cloud-based services while ensuring alignment with both technical requirements and regulatory standards. Key Responsibilities Design and execute IT procurement strategi...

Job description for an FNB (Fellow of the National Board). Would involve tasks related to managing and supporting the accreditation and renewal process for medical fellowship programs, including ensuring compliance with NBEMS regulations and processing applications accurately and efficiently. Application and Renewal Management: Application Processing: Reviewing and processing applications for fresh and renewal of accreditation for FNB programs, ensuring all required documents and information are submitted and complete. Compliance: Ensuring that all applications comply with NBEMS guidelines, regulations, and requirements. Accreditation Standards: Understanding and applying the accreditation s...

Renewal Processing Manage the complete end-to-end renewal process for assigned accounts Ensure accuracy, timeliness, and smooth execution of contract renewals Leverage knowledge of Quickbase products, services, and entitlements to support renewal activities Metrics Management Monitor and contribute toward achieving Gross Retention Rate (GRR) targets Track and improve on-time renewal performance Participate in post-renewal CSAT survey implementation and analysis Support ROI and cost-effectiveness assessments against operational goals Team Collaboration Work in close alignment with the AeriesQuickbase team to share renewal updates and insights Coordinate with Quickbase leads and AERIES renewal...

Job Title: Vice President - Account Management As a Vice President of Account Management, you will be responsible for overseeing the strategy and execution of account management operations to enhance client relationships, drive client satisfaction, and generate revenue growth. This role requires a strategic mindset and exceptional leadership skills to ensure that the account management team delivers high-quality service while effectively aligning with the organization's goals and objectives. Roles and Responsibilities: 15 years of progressive experience in account management, customer success, or sales leadership Develop and implement effective account management strategies to achieve busine...

What You'll Do The Renewals Manager is responsible for overseeing and guiding the Renewals team to ensure timely and efficient management of all contract renewals. This includes driving proactive renewal activities, stakeholder management, collaborating with Customer Account Managers (CAMs) and to identify risks, product usage issues, downgrades, and cancellations, and ensuring all relevant renewal information is communicated for successful customer engagement. The leader will manage to ensure proper contract pricing, and strategies to minimize churn and protect revenue along with forecasting monthly renewal activity. What Your Responsibilities Will Be Duties: Team Leadership: Oversee the Re...

What You'll Do The Renewal Analyst will help drive the renewal process for contracts, working with Customer Account Managers (CAMs) and other teams to ensure timely, accurate, and efficient contract renewals. You will manage the end-to-end renewal process, from early-stage preparation and contract reviews to finalizing the renewal quote, all while maintaining a strong focus on customer retention and maximizing revenue opportunities. You will collaborate with CAMs, Finance, CX, and other stakeholders to ensure that the renewal process aligns with business goals and customer expectations. You will report to the RSA Manager. (This is an individual contributor role). What Your Responsibilities W...

Day-to-day responsibilities for the Renewal Growth Specialist (RG Specialist) may include, but are not limited to: Collaborates with Sales, Customer Success Managers, Legal, and Finance teams to ensure customer requirements are met and to provide a seamless customer experience and achieve renewal, uplift, retention, and expansion revenue targets, and to ensure successful, timely renewals and reduced churn risk Creates proposals and contracts for all existing customer renewals and expansions within assigned territory. This includes renewal documentation, quotes, and amendments including upgrades, downgrades, pricing, transfers, and migrations, ensuring timely and accurate processing of renewa...