Senior Renewal Specialist

As Sr Customer Renewal Specialist, you will support our North America business segment. Primary responsibilities will include Acting on behalf of Anthology as the primary sales interface for renewals with our partners and clients Working with the internal account management and sales teams to develop and deliver win/win proposals which incorporate product/service expansion opportunities Partnering with internal cross-functional team on pricing, quoting, and processing renewal contracts Managing portfolio for the respective business unit , with the aim of achieving 100% on-time renewals and increasing retention rates Collaborating with Account Executives and Client Success Managers to identify client account health risks and proactively incorporating mitigation strategies as part of renewal activities Contributing to and assisting in executing the larger Anthology renewal strategy in alignment with Anthology s corporate strategies Coordinating and providing regular updates on status and forecasts to business segment leader and other business leaders This role requires approximately 25% travel The Candidate Required skills/qualifications 2-5 years of experience in consultative selling, renewal management, and relationship management in an enterprise/solution and/or technical sales environment 2-5 years of experience working with, building relationships with, and executing transactions through partners Highly developed client service and client satisfaction focus Experience operating within a fast-paced, multi-disciplined virtual team Excellent oral and written communication skills and presentation skills Fluency in written and spoken English Preferred skills/qualifications Bachelor's degree Strong knowledge of the higher education and e-Learning sectors