Remote Desktop Support

Job Description

About The Role Proficiency in using help desk ticketing systems and remote support tools. Excellent knowledge of computer systems; networks; and common software applications. Strong communication and interpersonal skills. Ability to manage multiple tasks and prioritize effectively. Strong attention to detail and organizational skills. Ability to work independently and as part of a team.10. Preferred Primary Skill M365 - Second Level Support (L1.5) Secondary Skill Strong diagnostic and troubleshooting skills for hardware; software; and network issues. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.