Reliance Nippon Life Insurance - Head - Engineering

Qualification: BE / Btech (Mechanical / Chemical / Environmental Engineering
Roles & Responsibilities :
- To lead the proposals function for the services business, including O&M, retrofit, and spares, ensuring technically competitive and commercially viable offerings. This role is responsible for bid strategy, solution alignment, costing accuracy, and timely submission of proposals to drive business growth and profitability.- Proposal Management: Own end-to-end proposal preparation for service offerings including O&M contracts, retrofit projects, AMC, and spare parts.- Ensure alignment with customer needs, technical feasibility, and commercial targets.- Review RFQs, define proposal strategy, and assign responsibilities within the team.- Solution Development: Coordinate with engineering, execution, and supply chain teams to develop techno-commercial solutions.- Customize standard offerings to meet retrofit, revamp, or performance improvement needs.- Provide optimized and cost-effective solutions leveraging installed base and product knowledge.- Costing : Ensure accurate and competitive cost estimations including material, manpower, services, logistics, and risk contingencies.- Maintain costing templates and databases for standard O&M and retrofit packages.- Work with finance and BU leadership to define pricing strategy, margins, and risk assessment.- Client & Stakeholder Coordination: Engage with sales teams and clients for clarifications, technical presentations, and proposal discussions.- Participate in negotiations along with the sales team when required.- Ensure internal alignment and timely approvals for bid submissions.- Process & Governance: Establish and continuously improve proposal SOPs, templates, and workflows.- Ensure compliance with internal governance for bid approvals, risk review, and contract terms.- Track win-loss analysis and drive improvements in bid quality and conversion rates.- Conduct regular technical and commercial training sessions to build capabilities.- Drive team KPIs - turnaround time, proposal accuracy, and win ratio
Key Skills & Competencies:
- Strong understanding of water/wastewater technologies and service delivery models (STP, ETP, RO, DM, O&M, AMC, retrofit)- Expertise in costing, pricing models, and commercial terms- Excellent communication, negotiation, and client interfacing skills- Analytical mindset with attention to detail and business acumen- Hands-on with MS Excel, MS PowerPoint and digital proposal tools