10 Engineering Operations Jobs

About the Role As an Operations Associate on our Tech Team, you will be the glue that keeps our Data Analytics and Development teams running smoothly. Youll own the day-to-day coordination of hardware provisioning, office logistics, team culture, tool adoption, and access management—so our engineers and analysts can focus on delivering impact. Key Responsibilities Coordinate procurement , facilities teams and delivery of laptops, monitors, peripherals, and VPN for new hires and existing team members. Manage VPN, PII-data, and dashboard-access requests by business teams Plan and execute office shiftings, cabin bookings, and seating allocations Organize team-wide events and outings (venue bookings, catering, transportation) Regular reminders/triggers on 1:1s, PR reviews, sprint milestone etc., Collect status updates, and track completion in project-management tools(Ex: Click up) Keep up-to-date work-log records for all team members Proactively follow up on outstanding items and report metrics to your lead Act as communication hub—broadcast key updates across relevant Teams channels Qualifications & Skills 0 to 1 years in operations, project coordination, or similar roles supporting technical teams Exposure to facilities coordination, or people-ops Strong organizational skills with an eye for detail and follow-through Excellent verbal and written communication—comfortable liaising across different business, Facilities, and Engineering teams Proactive problem-solver and self-starter who thrives in a fast-paced environment Comfortable learning new tools (project management, collaboration platforms, access management systems) Able to build trust quickly and advocate for teammates’ needs Service-oriented mindset: removing blockers for teammates Work Location : Hyderabad(Work From Office)

Responsibilities: We are looking at a candidate who has entrepreneurial spirit to undertake following responsibilities at Strategy Implementation Office, of Product Engineering: Functional Planning Capacity & Capability Planning Engineering Methods & IT Interface Digital Transformation Functional Strategy IP Management Office Product Engineering Leadership Qualifications THATS WHY YOU ARE A MATCH Bachelor/Master of Engineering (and / or) Management Experience in Product Engineering Positions preferred Knowledge of Strategy, Financial Management, Engineering Operations, Workforce Planning, PLM & CAD Systems, Digital Transformation, IP Management, Continuous Improvement, Language skills: English fluent Teamwork, motivation, communication skills Experince:14+ Years The position is for leadership role and candidates from Automotive companies are preferred.

What this job involves You will be ensuring that all technical services are maintained operational during your shift duty. Taking charge of entire technical assets in building, managing engineering team and supporting the Property Manager / Assistant Property Manager your team leader for coordinating for technical issues with client and occupants. Your key deliverables will be to: Manage and maintain electromechanical / utilities services at the site with the help of technician team. Prepare and implement planned preventive maintenance (PPM). Conduct inspections at site regularly to check for risk / defects areas. Review work of subordinate staff and provide guidance when needed. Ensuring the documentation, checking and follow up of the assets under defect liability period and AMC/CAMC in a tracker. Be responsible for hiring, training and development of shift engineers and maintenance staff. Formulating suitable budgeting controls and Monitoring SLA s & KPI s for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Schedule monthly vendor meeting to discuss on daily matters & ensure corrective actions are taken for the same. Planning and implementing for energy conservation. Prepare monthly readings sheet with occupants and ensure all check-sheets and logbooks are being filled properly as per the schedule Maintain history cards for all equipment s. Attend major complaints & escalate to senior & co-ordinate with technical staff if necessary. Ensure work permits are in place and safe working practices /procedures are followed. Assist the Property Manager/ Assistant Property Manager/ Technical Manager in conducting risk assessment of the building operations and work towards mitigation of highlighted inherent risks and in conducting root cause analysis in case of system failure and breakdowns. Create corrective, preventive and emergency response action plans. Take part in evacuation Drills and be a part of ERT/QRT team. Maintain engineering and other reports like DMR and MMR. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work . Site dynamics: 1. Work Schedule: 2. Site team: e.g.: Property Manager +2 3. Other details if any. Reporting: You will be working with our operations team and reporting to the Property Manager / Technical Manager. Sound like you Here is what we re looking for: Being Analytical and Meticulous Your role will involve coordination with various teams. You will be paying attention to detail and have excellent problem-solving skills. You will be using logic to trouble shoot problems; and assign and monitor maintenance projects. You should have a good knowledge of the working procedures. Qualifications You will have a Degree / Diploma in Electrical/Mechanical OR any equivalent, with min 3-5 years of work experience in Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred.

Job Responsibilities 1.Execute all engineering operation as per established standards and procedures. 2.Reports to Assistant Manager Engineering and Maintenance for day-to-day engineering activities of allotted Job responsibilities. 3.Ensure completion of Scheduled Qualification for the Equipment like Air Handling Units, LAF (Clean air stations), Pass box system, Dust Collectors, De-Dusting booth, Compressed Air System, Nitrogen plant, Water System, Access Control system, Etc., 4.Ensure preparation of protocols and completion of Facility Qualification, IOQ, PQ for modified and newly created area as per the organization requirements. 5.Ensure completion of test like Air velocity and Number of air changes, Class of Air- Non- viable Particle count, Airflow Direction/Pattern & HEPA Filter integrity for Air handling unit qualification. 6.Receipt and review of Qualification Reports and Certificates from qualification service provider. 7.Ensure completion of Scheduled Qualification for the Equipment like Air Handling Units, LAF (Clean air stations), Pass box system, Dust Collectors, De-Dusting booth, Compressed Air System, Nitrogen plant, Water System, Access Control system, Etc., 8.Execute / supervise the engineering department online documentation all time with respect to Equipment Qualification / Re-Qualification / Risk Assessment / Training / Re-Evaluation / Planner / Logbooks. 9.Preparation, updating, Review and archival of Qualification protocols, filter replacement schedules, QSR documents. 10.Prepare Performance Re-qualification protocols and reports in line with the cGMP requirements. 11.Ensuring and maintaining safe workplace at ARPL all time in coordination to EHS personnel. 12.Execute / Coordinate / maintain Quality in upcoming engineering projects in line with the cGMP and organization requirements. 13.Execute with quality assurance department for preparation and implementation of engineering department SOPs / Formats / System manual and other engineering documents. 14.Ensuring and maintaining engineering inventory management /upkeep of minimum stock availability for engineering spares. 15.Execute / supervise with the help of contractors on daily basis for follow up and completion of Qualification and other engineering cGMP documentation activities and projects. 16.Coordinating and Attending training sessions on cGMP, Regulatory, SOP trainings, SAP trainings, latest technical & industrial developments related to Engineering. 17.Address and resolve escalated complaints & grievances from user department. 18.Performs all work in accordance with all established regulatory compliance and safety requirements. 19.Notification creation, confirmation and TECO of Preventive Maintenance & Corrective Maintenance work orders in SAP Module. 20.Demonstrate Behaviours that exhibit our organizational values values: Collaboration, Courage, Perseverance and Passion. 21.Ensure personal adherence with all compliance programs including the Global Business Ethics and Compliance program, Global Quality policies and procedures, Safety and Environment policies and HR policies. 22.All other duties as assigned. Knowledge, Skills and Abilities 1.Having Knowledge in Calibration, Thermal Mapping, Qualification and its related Documentation. 2.Having knowledge in QMS documentation. 3.Having knowledge in utilities systems and equipments. 4.Having knowledge in Preventive maintenance process. 5.Having good interpersonal and communicational skills. 6.Having knowledge of ISPE, ISO and WHO Guidelines for pharmaceutical equipment and area Qualification. 7.Shall have exposure to any of the regulatory audits like USFDA, MHRA, HC, TGA. Etc., Experience Minimum 3 years of experience for bachelors degree or 5 years of experience for diploma in engineering in pharmaceutical industry.

Job Summary: The Technical Site Executive is responsible for overseeing and managing the day-to-day technical operations of WNS facilities, ensuring a safe, efficient, and well-maintained environment. This role requires strong technical knowledge, organizational skills, and the ability to manage multiple tasks while adhering to strict service level agreements. Key Responsibilities: Engineering Operations: Maintain and operate all electrical and electronic equipment installed by WNS Ensure 100% compliance with equipment Operating & Maintenance instructions Manage and operate equipments where applicable Prevent disruptions due to lack of maintenance and operations Incident Management and Reporting: Report critical disruptions within 5 minutes and other equipment failures within 15 minutes Complete and submit incident reports within 24 hours for all equipment breakdowns or failures Respond to major incidents within 2 hours Preventive Maintenance and AMC Management: Implement annual AMC schedules, ensuring completion within the proposed timeframe Execute a 52-week Planned Preventive Maintenance (PPM) schedule Coordinate with vendors for timely execution of maintenance activities Notify WNS SPOC about contract renewals 90 days in advance Inventory Management: Manage and update inventory of consumables for Engineering & Maintenance and BMS equipment Participate in monthly audits of consumables inventory Ensure accurate record-keeping and reporting of inventory status Documentation and Record Keeping: Maintain up-to-date documentation for all building maintenance activities Ensure all records, service reports, and registers are accurate and ready for audits Participate in at least 4 audits per month on a sample basis Premises Repairs and Maintenance: Coordinate and monitor all scheduled repair activities for WNS premises Ensure proper vendor follow-up for site mobilization and completion Report on repair activities closure as per Statement of Work (SOW) 24/7 Maintenance Coverage: Provide round-the-clock maintenance coverage for engineering services Attend to and log all calls requiring Operations & Maintenance assistance in the FM Helpdesk Utility Management: Assist in managing utilities including electricity supply and diesel consumption Implement measures for reducing power consumption without impacting service levels Conduct monthly evaluations of energy consumption and track against set targets Contribute to monthly consumption reports with savings analysis Building Fabric Maintenance: Oversee the maintenance of building fabrics, including internal fixtures, fittings, furniture, partitions, doors, floor coverings, and decorations Highlight snags and follow up on their resolution within agreed timeframes Training and Development: Participate in monthly process trainings on WNS-defined processes, policies, and technical knowledge Attend managerial trainings on resource optimization, prioritization, and project management Documentation and Process Improvement: Assist in developing and maintaining Standard Operating Procedures (SOPs) and Work Instruction Manuals (WIMs) for technical services Contribute to the Disaster Recovery and Business Continuity Plans Suggest improvements for process efficiency Compliance and Audits: Ensure compliance with regulatory, labor, and environmental regulations Participate in audits, striving to avoid major or repeat deviations Maintain necessary compliance certificates and documentation Health and Safety: Implement proper safety procedures for all maintenance activities Ensure compliance with health and safety regulations in all technical operations Reporting and Communication: Prepare daily and weekly reports on technical services activities Communicate effectively with WNS representatives and other stakeholders Escalate issues promptly and appropriately Other Regular requirements: Preparing and submission of MMR Preparing daily report and sharing with client Ensure all JLL POs are in place before executing jobs Ensure all monthly reports are shared in time Review of incident report before sharing with client Ensure JLL Tools ( E Fit ) implementation and track closures Ensure all data is uploaded in CMMS as per timelines Ensure all R&M related activities are monitored Ensure to have weekly meetings with team and share MOM Close monitoring of tickets and ensure closed within TAT Ensure faade cleaning and water tank cleaning is completed as per schedule Closely monitor PPM activities and ensure completion as per schedule Approving invoices in CAAPS with necessary evidence Review of pantry and HK, PH consumable and ensure there are no shortages and internal transfer of material Working on Site SLA/KPI and ensure submission is done on time Ensure risks are always highlighted and taken care. Ensure all Audit and compliance documents are updated and available for review as required by client. Ensure 52 weeks calendars is updated and evidences are shared as per timelines. Requirements: Diploma or Bachelor's degree in Electrical/Mechanical Engineering or related technical field 3+ years of experience in facility management with a focus on technical services Strong knowledge of BMS, HVAC, electrical systems, and other building technologies Familiarity with energy management and conservation techniques Excellent problem-solving and analytical skills Strong organizational and multitasking abilities Proficiency in MS Office and facility management software Knowledge of relevant regulatory compliance requirements Ability to work flexible hours, including on-call duties Good communication and interpersonal skills Experience in vendor management This position requires a proactive individual with technical expertise who can effectively manage multiple aspects of facility operations while ensuring adherence to service level agreements and maintaining high standards of safety and efficiency. Scheduled Weekly Hours: 48

The Technical Site Executive is responsible for overseeing and managing the day-to-day technical operations of WNS facilities, ensuring a safe, efficient, and well-maintained environment. This role requires strong technical knowledge, organizational skills, and the ability to manage multiple tasks while adhering to strict service level agreements. Key Responsibilities Engineering Operations Maintain and operate all electrical and electronic equipment installed by WNS Ensure 100% compliance with equipment Operating & Maintenance instructions Manage and operate equipments where applicable Prevent disruptions due to lack of maintenance and operations Incident Management and Reporting Report critical disruptions within 5 minutes and other equipment failures within 15 minutes Complete and submit incident reports within 24 hours for all equipment breakdowns or failures Respond to major incidents within 2 hours Preventive Maintenance and AMC Management Implement annual AMC schedules, ensuring completion within the proposed timeframe Execute a 52-week Planned Preventive Maintenance (PPM) schedule Coordinate with vendors for timely execution of maintenance activities Notify WNS SPOC about contract renewals 90 days in advance Inventory Management Manage and update inventory of consumables for Engineering & Maintenance and BMS equipment Participate in monthly audits of consumables inventory Ensure accurate record-keeping and reporting of inventory status Documentation and Record Keeping Maintain up-to-date documentation for all building maintenance activities Ensure all records, service reports, and registers are accurate and ready for audits Participate in at least 4 audits per month on a sample basis Premises Repairs and Maintenance Coordinate and monitor all scheduled repair activities for WNS premises Ensure proper vendor follow-up for site mobilization and completion Report on repair activities closure as per Statement of Work (SOW) 24/7 Maintenance Coverage Provide round-the-clock maintenance coverage for engineering services Attend to and log all calls requiring Operations & Maintenance assistance in the FM Helpdesk Utility Management Assist in managing utilities including electricity supply and diesel consumption Implement measures for reducing power consumption without impacting service levels Conduct monthly evaluations of energy consumption and track against set targets Contribute to monthly consumption reports with savings analysis Building Fabric Maintenance Oversee the maintenance of building fabrics, including internal fixtures, fittings, furniture, partitions, doors, floor coverings, and decorations Highlight snags and follow up on their resolution within agreed timeframes Training and Development Participate in monthly process trainings on WNS-defined processes, policies, and technical knowledge Attend managerial trainings on resource optimization, prioritization, and project management Documentation and Process Improvement Assist in developing and maintaining Standard Operating Procedures (SOPs) and Work Instruction Manuals (WIMs) for technical services Contribute to the Disaster Recovery and Business Continuity Plans Suggest improvements for process efficiency Compliance and Audits Ensure compliance with regulatory, labor, and environmental regulations Participate in audits, striving to avoid major or repeat deviations Maintain necessary compliance certificates and documentation Health and Safety Implement proper safety procedures for all maintenance activities Ensure compliance with health and safety regulations in all technical operations Reporting and Communication Prepare daily and weekly reports on technical services activities Communicate effectively with WNS representatives and other stakeholders Escalate issues promptly and appropriately Other Regular requirements Preparing and submission of MMR Preparing daily report and sharing with client Ensure all JLL POs are in place before executing jobs Ensure all monthly reports are shared in time Review of incident report before sharing with client Ensure JLL Tools ( E Fit ) implementation and track closures Ensure all data is uploaded in CMMS as per timelines Ensure all R&M related activities are monitored Ensure to have weekly meetings with team and share MOM Close monitoring of tickets and ensure closed within TAT Ensure faade cleaning and water tank cleaning is completed as per schedule Closely monitor PPM activities and ensure completion as per schedule Approving invoices in CAAPS with necessary evidence Review of pantry and HK, PH consumable and ensure there are no shortages and internal transfer of material Working on Site SLA/KPI and ensure submission is done on time Ensure risks are always highlighted and taken care. Ensure all Audit and compliance documents are updated and available for review as required by client. Ensure 52 weeks calendars is updated and evidences are shared as per timelines. Requirements Diploma or Bachelor's degree in Electrical/Mechanical Engineering or related technical field 3+ years of experience in facility management with a focus on technical services Strong knowledge of BMS, HVAC, electrical systems, and other building technologies Familiarity with energy management and conservation techniques Excellent problem-solving and analytical skills Strong organizational and multitasking abilities Proficiency in MS Office and facility management software Knowledge of relevant regulatory compliance requirements Ability to work flexible hours, including on-call duties Good communication and interpersonal skills Experience in vendor management

Manage resources & workload for the scope under his responsibility : - Ensure team's technical competences development at the state of the art - Develop team members autonomy & leadership - Monitor activities progress and take adequate measures - Share, communicate, support company strategy and product vision - Participate in the recruitment process of team members, facilitate their integration through a structured onboarding experience and provide them with guidance by setting clear goals and expectations during regular Performance and Development Interviews. - Build effective teams, organise regular meetings to update about important topics and ensure compliance with our policies. - Ensure continuous growth of the employees using our Hi! Hager University, and internal career opportunities. - Guarantee the robustness / reliability of the technical solutions developed ; - Define development priorities in line with group strategy in order to guarantee compliance with market commitments ; - Ensure strong business synergy to limit development efforts between projects (platform, business bricks, etc.) - Ensure technical and technological consistency by defining master plans - Reduce development costs and time through targeted partnerships or subcontracting - Establish partnerships to adapt our capacities and / or development skills to planned projects within the limit of the annual budget - Supervise integration tests in the final environment / finished products with the R&D teams. - Prepare, consolidate & lead budget for its organisation (invesment , expenses, ..) - Define pluri-annual investment plan in line with strategy and roadmap - Define & ensure respect of annual budget - Control depreciation level. - Apply Group Quality standard. - Deploy & improve quality process in Engineering activities - Ensure proper Quality performance of the products/solutions

Manage resources & workload for the scope under his responsibility : - Ensure team's technical competences development at the state of the art - Develop team members autonomy & leadership - Monitor activities progress and take adequate measures - Share, communicate, support company strategy and product vision - Participate in the recruitment process of team members, facilitate their integration through a structured onboarding experience and provide them with guidance by setting clear goals and expectations during regular Performance and Development Interviews. - Build effective teams, organise regular meetings to update about important topics and ensure compliance with our policies. - Ensure continuous growth of the employees using our Hi! Hager University, and internal career opportunities. - Guarantee the robustness / reliability of the technical solutions developed ; - Define development priorities in line with group strategy in order to guarantee compliance with market commitments ; - Ensure strong business synergy to limit development efforts between projects (platform, business bricks, etc.) - Ensure technical and technological consistency by defining master plans - Reduce development costs and time through targeted partnerships or subcontracting - Establish partnerships to adapt our capacities and / or development skills to planned projects within the limit of the annual budget - Supervise integration tests in the final environment / finished products with the R&D teams. - Prepare, consolidate & lead budget for its organisation (invesment , expenses, ..) - Define pluri-annual investment plan in line with strategy and roadmap - Define & ensure respect of annual budget - Control depreciation level. - Apply Group Quality standard. - Deploy & improve quality process in Engineering activities - Ensure proper Quality performance of the products/solutions

Manage resources & workload for the scope under his responsibility : - Ensure team's technical competences development at the state of the art - Develop team members autonomy & leadership - Monitor activities progress and take adequate measures - Share, communicate, support company strategy and product vision - Participate in the recruitment process of team members, facilitate their integration through a structured onboarding experience and provide them with guidance by setting clear goals and expectations during regular Performance and Development Interviews. - Build effective teams, organise regular meetings to update about important topics and ensure compliance with our policies. - Ensure continuous growth of the employees using our Hi! Hager University, and internal career opportunities. - Guarantee the robustness / reliability of the technical solutions developed ; - Define development priorities in line with group strategy in order to guarantee compliance with market commitments ; - Ensure strong business synergy to limit development efforts between projects (platform, business bricks, etc.) - Ensure technical and technological consistency by defining master plans - Reduce development costs and time through targeted partnerships or subcontracting - Establish partnerships to adapt our capacities and / or development skills to planned projects within the limit of the annual budget - Supervise integration tests in the final environment / finished products with the R&D teams. - Prepare, consolidate & lead budget for its organisation (invesment , expenses, ..) - Define pluri-annual investment plan in line with strategy and roadmap - Define & ensure respect of annual budget - Control depreciation level. - Apply Group Quality standard. - Deploy & improve quality process in Engineering activities - Ensure proper Quality performance of the products/solutions

Manage resources & workload for the scope under his responsibility : - Ensure team's technical competences development at the state of the art - Develop team members autonomy & leadership - Monitor activities progress and take adequate measures - Share, communicate, support company strategy and product vision - Participate in the recruitment process of team members, facilitate their integration through a structured onboarding experience and provide them with guidance by setting clear goals and expectations during regular Performance and Development Interviews. - Build effective teams, organise regular meetings to update about important topics and ensure compliance with our policies. - Ensure continuous growth of the employees using our Hi! Hager University, and internal career opportunities. - Guarantee the robustness / reliability of the technical solutions developed ; - Define development priorities in line with group strategy in order to guarantee compliance with market commitments ; - Ensure strong business synergy to limit development efforts between projects (platform, business bricks, etc.) - Ensure technical and technological consistency by defining master plans - Reduce development costs and time through targeted partnerships or subcontracting - Establish partnerships to adapt our capacities and / or development skills to planned projects within the limit of the annual budget - Supervise integration tests in the final environment / finished products with the R&D teams. - Prepare, consolidate & lead budget for its organisation (invesment , expenses, ..) - Define pluri-annual investment plan in line with strategy and roadmap - Define & ensure respect of annual budget - Control depreciation level. - Apply Group Quality standard. - Deploy & improve quality process in Engineering activities - Ensure proper Quality performance of the products/solutions