Relationship Officer - Bank

Job Description

About the Role: Relationship Managers/Officers are a part of the Bank sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities. SMs manage a team of business development executives responsible for selling current accounts and savings (CASA) accounts to customers based on their needs. They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction. Key Skills: 1. Communication: Excellent verbal and written communications skills for interacting with team members and customers 2. Sales and negotiation: Strong negotiation skills to close deals and meet targets 3. Customer Service: Ensuring that the sales team provides excellent customer service and addresses customer inquiries and complaints effectively 4. Problem Solving: Identifying issues and developing effective solutions to overcame obstacles Key Responsibilities Achieve sales targets through direct efforts and by managing a team of business development executives Identify sales opportunities for the CASA products by acquiring new customers and building new relationships Manage business relations with existing customers to increase the depth of existing relationships Ensure timely servicing of leads received and resolution of discrepancies raised during application process Record and track all engagement activities through the CRM system Prepare and ensure implementation of sourcing, activation, implementation, coaching and mentoring plan for the BDEs Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Qualifications: Optimal qualification for success on the job is: Graduation/ Post Graduation from a recognized university 0-2 years in a relevant role/ BFSI sector Job Type: Full-time Pay: ₹12,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person Speak with the employer +91 9847487773