Relationship Officer

Job Title: Relationship Manager

Location: Nagpur
Company: The Kaizen Club
Department: Sales
Experience: 3–6 years
Employment Type: Full-time

About The Kaizen Club

The Kaizen Club is a premium lifestyle & business club focused on providing an exclusive network, wellness, and social experience to its members. We believe in continuous improvement (“Kaizen”) and creating value-driven experiences for our elite members.

Role Overview

The Relationship Manager will be the face of the club, responsible for building strong relationships with prospective and existing members, ensuring high-quality service, and supporting membership growth and engagement initiatives.

Key Responsibilities1. Membership Sales & Onboarding

• Identify and engage potential members through networking, referrals, corporate connects & walk-ins
• Present club offerings, conduct property tours, and explain membership benefits
• Achieve monthly membership acquisition and revenue targets
• Coordinate membership onboarding and orientation programs

2. Member Relationship Management

• Serve as primary point of contact for existing members
• Handle queries, feedback, and concerns with professionalism
• Maintain high levels of member satisfaction, retention, and engagement
• Plan and promote member events & activities

3. Networking & Brand Building

• Build relationships with corporate clients, business leaders, influencers, and referral partners
• Attend relevant events & brand promotion activities
• Promote club culture and exclusivity

4. Operations & Administration

• Maintain accurate CRM records and reporting
• Coordinate with operations, events, and admin teams for smooth member experience
• Support marketing campaigns, digital initiatives, and partnerships

How to Apply

Send your resume to: [email protected]
Contact: 9284453045

Job Type: Full-time

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person